Jobs in the United States

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Sr Cloud Data Engineer
Evolver Commercial
United States
- $140,000 to $160,000 USD / year
Evolver is seeking an experienced, highly skilled cloud data engineer to provide services to our Investment Operations & Fund Treasury Data Engineering team. The ideal resource will have…
Added 1 min ago
CWE Professional Development Senior Specialist
Bechtel Corporation
Houston, TX
…lasting positive impact. We serve the Infrastructure; Nuclear, Security & Environmental; Energy; Mining & Metals, and the Manufacturing and Technology markets. Our services span from…
Added 1 min ago
A
Supplier Quality Specialist
Actalent
Birmingham, AL
- $25 to $33 USD / hour
Document findings and escalate unresolved quality concerns to the responsible Production Quality Engineer.
Added 2 mins ago
Principal Forward Deployed Engineer, Enterprise AI Productivity
Analog Devices Inc.
TX · CA
We are seeking a Principal Forward Deployed Engineer to partner directly with business organizations and accelerate the adoption of Enterprise AI across Analog Devices.
Added 4 mins ago
Senior Hardware Development Engineer, AWS Mainstream Compute
Amazon Data Services, Inc.
Austin, TX · Seattle, WA · Cupertino, CA
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with…
Added 4 mins ago
Associate Software Engineer (Full Stack)
Jamf
Remote, United States
The Associate Software Engineer is responsible for building the tools required to help organizations succeed with Apple.
Added 5 mins ago
Laser and EOIR Systems Engineer
BAE Systems
Merrimack, NH
Must possess an Active Secret Clearance and be eligible for a SAP/SAR Clearance
Added 5 mins ago
BV
Terraform Engineer
Bright Vision Technologies
Remote, United States
- $115,000 to $165,000 USD / year
Bright Vision Technologies is seeking a Terraform Engineer to build, secure, automate, and operate cloud or enterprise infrastructure and platforms. The work focuses on availability,…
Added 5 mins ago
BV
Infrastructure as Code Engineer
Bright Vision Technologies
Remote, United States
- $115,000 to $165,000 USD / year
Bright Vision Technologies is seeking a Infrastructure as Code Engineer to build, secure, automate, and operate cloud or enterprise infrastructure and platforms. The work focuses on…
Added 5 mins ago
BV
Site Reliability Engineer
Bright Vision Technologies
Remote, United States
- $115,000 to $165,000 USD / year
Bright Vision Technologies is seeking a Site Reliability Engineer to build, secure, automate, and operate cloud or enterprise infrastructure and platforms. The work focuses on availability,…
Added 5 mins ago
BV
Docker Engineer
Bright Vision Technologies
Remote, United States
- $115,000 to $165,000 USD / year
Bright Vision Technologies is seeking a Docker Engineer to build, secure, automate, and operate cloud or enterprise infrastructure and platforms. The work focuses on availability,…
Added 5 mins ago
BV
Kubernetes Engineer
Bright Vision Technologies
Remote, United States
- $115,000 to $165,000 USD / year
Bright Vision Technologies is seeking a Kubernetes Engineer to build, secure, automate, and operate cloud or enterprise infrastructure and platforms. The work focuses on availability,…
Added 6 mins ago
Lead Network Engineer
College of Lake County
United States
The Lead Network Engineer is accountable for the strategic direction and operation of the College’s network and its components. The Network Engineer understands network technology and…
Added 7 mins ago
XE
Senior AI Governance Engineer
Xcel Energy Services Inc
Denver, CO · Minneapolis, MN
- $97,600 to $159,100 USD / year
…masking within the enterprise data platform. Partner with cyber security on control design and…
Added 7 mins ago
Silicon Photonics Technology Development & Integration Engineer (2027 New College Graduate)
GLOBALFOUNDRIES U.S. INC.
NY
Must have at least an overall 3.0 GPA and proven good academic standing
Added 7 mins ago
UG
Senior Site Reliability Engineer
UnitedHealth Group
Schaumburg, IL
- $91,700 to $163,700 USD / year
Partner with software engineering, architecture, security, and platform teams to improve production readiness, reliability, scalability, and performance
Added 7 mins ago
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Qualifications You Must Have
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Manufacturing Engineer I (Onsite - Puerto Rico)
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Qualifications You Must Have
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Project Engineer II (Onsite - Puerto Rico)
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Qualifications You Must Have
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Quality Engineer II (Onsite - Puerto Rico)
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Qualifications You Must Have
Added 7 mins ago
Vision Systems - Senior Test Engineer
RTX
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Qualifications You Must Have
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Vision Systems - Principal Systems/Test Engineer
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Senior System Engineer
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Qualifications You Must Have:

Apple

Telecommunications

Austin, TX, United States

Apply on jobs.apple.com About employer

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Job details

Experience: 5 years of experience with each of the following skills is required:
Working hours: 40 hours/week
Posting language: English
Posted: Nov 5, 2026

Original job description

Summary Imagine what you can do here. Apple is a place where extraordinary people gather to do their lives best work. Together we create products and experiences people once couldn't have imagined, and now, can't imagine living without. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do.

Description APPLE INC has the following available in Austin, Texas. Using the trouble-ticket system to lead, track, and resolve Webex/Unified Communications (UC) related trouble tickets. Maintaining proficiency in Webex, Webex Calling, vCube and collaborative technologies as well as professional office skills both of a technical and non-technical nature. Tracing call issues through Cisco infrastructure and tackling issues with call quality, call failure and work issue in real time to mitigation of solution, ultimately ending with Root Cause Analysis of issue. Following SLA guidelines on response promptness to all tasks. Monitoring and responding to video conference alerting to address issues in remote offices and indicate occurrence of wider issues. Providing guidance to the junior onsite teams and offshore teams and ultimately taking responsibility for quality and consistency of Webex conferencing technologies. Serving as an escalation point to Tier 1 and Tier 2 Support for any Webex/UC related Issue. Collaborating with and supporting C-level executives with all issues around call quality and when vital providing high touch support. Acting as de-facto deployment engineer, operating as domain specialist for all infrastructure and Webex related video conferencing requests and issues. Solving problems and diagnosing VC quality issues within the LAN & WAN environments. Provisioning or migrating new or existing VC endpoints, and maintaining endpoints through CUCM, ensuring maximum uptime through monitoring of alerting dashboard. Supervising contractors and vendors working on Webex, UC/Video systems, supervising and signing off on break-fix repair, upgrade, or new build installation. 40 hours/week.

Minimum Qualifications Bachelor’s degree or foreign equivalent in Communication Technology & Policy, Telecommunications, or a related field and five (5) years of progressive post-baccalaureate experience in the job offered or a related occupation.

5 years of experience with each of the following skills is required:

Using Cisco Voice Infrastructure such as Unified Communications Manager, SME, Unity, Unity Connection, Presence, Gateways, Webex, collaboration technologies Using messaging protocol such as SIP, H.323 Using Network protocols and devices Using QoS principles, and voice-related security to ensure high-quality and reliable voice communications Leading and collaborating with vendors, contractors, and service providers to manage, troubleshoot, upgrade, and provide technical support Using Cloud technologies Creating and maintaining technical documentation for system configurations such as High-Level Design (HLD), Low Level Design (LLD), As built Guides, method of procedures, and resolutions to issues Using monitoring tool that proactively monitors and alerts the system performance to ensure services and servers uptime Performing regular maintenance and implementing system upgrades

Preferred Qualifications N/A

LMT Footer This position is not subject to the application limits.

EEO Statement Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

Accessibility At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here - in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace

Learn about reasonable accommodations for job applicants

Application Deadline Apple accepts applications to this posting on an ongoing basis.

Apply on jobs.apple.com About employer

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Work requirements

Jobs in the United States