Supply Chain Program Manager

Summary Imagine what you could do here. At Apple, great ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there’s no telling what you could accomplish.

The Apple Channel Sales Program team is seeking a dynamic and highly motivated leader who can drive change for Apple Channel’s global supply chain. The Supply Chain Program Manager plays a critical role in enhancing the customer experience in Channel stores by developing and managing global strategies, owning the field team’s ordering platform and develop and execute end-to-end demand and supply plans.

Success in this role is defined by measurable results in fill rate, cost efficiency, and vendor performance. You will own the metrics, report on them to leadership, and be accountable for improving them over time.

Description Define and set global strategy for Apple Channel’s Brand Advocate Program, which helps Apple deliver an exceptional customer experience, and collaborate with key stakeholders to implement strategy and monitor performance. Own and manage the ordering platform experience for Channel Maintenance and NSO programs - triaging data issues and partnering with cross-functional teams to resolve them while developing a roadmap for future enhancements. Plan and analyze demand, inventory, and usage for the maintenance program to develop and manage weekly and quarterly supply plans. Serve as the primary point of contact with 3PL vendor, running recurring business reviews, coordinating billing and invoice approvals. Manage sourcing and stocking decisions for security hardware and other maintenance elements - lead time, minimum order quantity, unit cost, and supplier qualification. Manage ancillary retrofits globally, overseeing planning, execution, and timeline adherence across all regions to ensure consistent implementation and minimal disruption to store operations. Resolve back-order and inventory escalations across regions, and support new-region fulfillment rollouts (UAT setup, vendor onboarding, go-live validation). Drive operational excellence and consistency across all regions through the implementation of standard business planning processes and tools. Identify improvement opportunities, marshal resources, and drive projects to completion to achieve targeted measurable benefits.

Minimum Qualifications 5+ years of experience in supply chain, project management, product planning, production control, and inventory management.

Prior experience managing complex projects including setting goals, meeting tight timelines, and executing roadmap with cross-functional teams.

Excellent communication skills with the ability to collaborate and influence both internal and external stakeholders.

Strong analytical and problem solving skills.

Preferred Qualifications Very high attention to detail. Experience working with 3PL vendors or logistics partners preferred. Familiarity with AI-assisted planning & forecasting tools. BS/BA degree w/ Supply Chain or Operations discipline preferred. Master’s degree a plus.

Pay & Benefits At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $115,900 and $173,800, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

EEO Statement Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

Accessibility At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here - in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace

Learn about reasonable accommodations for job applicants

Application Deadline Apple accepts applications to this posting on an ongoing basis.