Jobs in the United States

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Added 1 min ago
Laboratory Service Engineer 3
Lam Research
Fremont
As a Laboratory Service Engineer at Lam, you're a pivotal force in maintaining and upgrading equipment in our applications lab. It’s not the typical lab; you’ll be hands-on with…
Added 1 min ago
Laboratory Service Engineer 3
Lam Research
Fremont
Lam Research is seeking a highly motivated Lab service engineer 3 position, to join the Corporate Metrology Lab. This role focuses on advanced 3D Tomography (3DT), and FIB-SEM…
Added 1 min ago
Laboratory Service Engineer 3
Lam Research
Fremont
Lam Research is seeking a highly motivated Lab service engineer 3 position, to join the Corporate Metrology Lab. This role focuses on advanced 3D Tomography (3DT), and FIB-SEM…
Added 2 mins ago
Cybersecurity Engineer
SemiAnalysis
New York City, NY · San Francisco, CA · Chicago, IL
Core Research – our public equity markets product, geared towards financial investors, distils our deep technical research and knowledge into key insights on technology and product trends.
Added 12 mins ago
Hypersonic Wind Tunnel Lead Engineer
Jobgether
Remote, United States
We are seeking an experienced Hypersonic Wind Tunnel Lead Engineer to provide technical leadership and oversight for the development, integration, and operation of advanced aerospace test…
Added 13 mins ago
DC
Project Engineer Manager
Dane County
Madison, WI
- $47.83 to $63.65 USD / hour
…Maintains all project-related billing and records. Provides technical and engineering/architecture oversight and ensures code conformance standards are met. Writes, researches and awards…
Added 14 mins ago
Project Engineer
Worley
BC, CA
…Document Control, Construction, customers and vendors, the Project Engineer helps ensure technical scope is clearly defined and delivered in accordance with project requirements, quality…
Added 14 mins ago
Principal Mechanical Engineer, Mining and Minerals
Worley
BC, CA
We are currently recruiting for a Principal Mechanical Engineer Our team includes world class experts and dynamic go-getters. This is a full-time position based in Vancouver, British…
Added 16 mins ago
TT
Senior Data & Machine Learning Engineer
True Talent Solutions Partners
New York City, NY
- $200,000 to $300,000 USD / year
…models through real-time serving, and help shape the system's technical priorities as it…
Added 16 mins ago
TT
Founding PLM Solutions Engineer
True Talent Solutions Partners
San Francisco, CA
- $120,000 to $200,000 USD / year
A Series A industrial R&D software company is seeking a Founding PLM Solutions Engineer to lead the technical narrative in enterprise deals and help shape how new product lifecycle…
Added 23 mins ago
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Transportation Engineer
GPAC
Indianapolis, IN
- $70,000 to $145,000 USD / year
We are seeking a Transportation Engineer to join a dynamic, multi-disciplinary engineering consulting firm. This individual will contribute to the planning, design, and delivery of…
Added 24 mins ago
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Transportation Engineer
GPAC
Fort Wayne, IN
- $70,000 to $145,000 USD / year
We are seeking a Transportation Engineer to join a dynamic, multi-disciplinary engineering consulting firm. This individual will contribute to the planning, design, and delivery of…
Added 24 mins ago
Bridge Engineer
GPAC
Columbus, OH
Licensed Bridge/Structural Engineer Location: Columbus, OH
Added 24 mins ago
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Civil Engineering Manager
GPAC
Charlotte, NC
- $160,000 to $200,000 USD / year
…role offers the opportunity to manage diverse projects, mentor technical teams, and contribute to the firm’s continued…
Added 24 mins ago
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Transportation Engineer
GPAC
Evansville, IN
- $70,000 to $145,000 USD / year
We are seeking a Transportation Engineer to join a dynamic, multi-disciplinary engineering consulting firm. This individual will contribute to the planning, design, and delivery of…
Added 24 mins ago
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Bridge Engineer
GPAC
Baltimore, MD
- $100,000 to $160,000 USD / year
Licensed Bridge/Structural Engineer Location: Baltimore, MD
Added 25 mins ago
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Transportation Engineer
GPAC
Carmel, IN
- $70,000 to $145,000 USD / year
We are seeking a Transportation Engineer to join a dynamic, multi-disciplinary engineering consulting firm. This individual will contribute to the planning, design, and delivery of…
Added 26 mins ago
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Transportation Engineer
GPAC
South Bend, IN
- $70,000 to $145,000 USD / year
We are seeking a Transportation Engineer to join a dynamic, multi-disciplinary engineering consulting firm. This individual will contribute to the planning, design, and delivery of…
Added 26 mins ago
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Transportation Engineer
GPAC
Lafayette, IN
- $70,000 to $145,000 USD / year
We are seeking a Transportation Engineer to join a dynamic, multi-disciplinary engineering consulting firm. This individual will contribute to the planning, design, and delivery of…
Added 27 mins ago
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Software Development Engineer I, Tools
Optimum
Bethpage, NY
- $83,538 to $137,241 USD / year
Optimum Technology Operations & Resilience is looking for a Tools Engineer I to help build and improve internal applications, automations, dashboards, and integrations that support our…
Added 28 mins ago
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Sales Engineer
GPAC
Chicago, IL
- $150,000 to $180,000 USD / year
…industry in the Chicago, IL area. Our client is seeking a Sales Engineer to provide technical sales support and win new…
Added 29 mins ago
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Transportation Engineer
GPAC
Elkhart, IN
- $70,000 to $145,000 USD / year
We are seeking a Transportation Engineer to join a dynamic, multi-disciplinary engineering consulting firm. This individual will contribute to the planning, design, and delivery of…
Added 31 mins ago
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Project Engineer (NYC Area)
GPAC
Newark, NJ
- $135,000 to $150,000 USD / year
…the Newark, NJ area. Our client is seeking a Project / Field Engineer to support technical and field delivery of steel…
Added 32 mins ago
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Field Engineer
GPAC
Birmingham, AL
- $70,000 to $80,000 USD / year
…Birmingham, AL area. Our client is seeking a Project / Field Engineer to support technical and field delivery of steel…
Added 32 mins ago
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Transportation Engineer
GPAC
Terre Haute, IN
- $70,000 to $145,000 USD / year
We are seeking a Transportation Engineer to join a dynamic, multi-disciplinary engineering consulting firm. This individual will contribute to the planning, design, and delivery of…

Apple

Sr. Software Engineer, Customer Systems

Austin, TX, United States

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Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

Summary Do you want to help build some of the largest and most consequential enterprise and customer technology systems in the world? Join Apple’s Information Systems and Technology (IS&T) organization.

IS&T is the engine behind everything Apple does for customers and for the people who build for them. It’s Apple’s central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly, IS&T makes the impossible feel effortless.

Customer Systems is part of IS&T and drives the technology behind Apple's customer support experience - from contact center operations to the software powering the iconic Genius Bar. The team also builds and operates AppleCare's online support platform, which handles 6 billion visits per year, delivering seamless, high-quality support to Apple customers around the globe.

Description Customer Systems is part of IS&T and drives the technology behind Apple's customer support experience - from contact center operations to the software powering the iconic Genius Bar. The team also builds and operates AppleCare's online support platform, which handles 6 billion visits per year, delivering seamless, high-quality support to Apple customers around the globe. Design and build microservices powering low-latency, high-throughput customer experiences - serving over a million users daily across Apple Support websites, iOS apps, and phone-based frontends.

Responsibilities

Own end-to-end delivery of features - from technical design and implementation through testing, deployment, and production observability. Drive engineering best practices - code reviews, unit/integration testing, CI/CD pipeline improvements, and documentation - raising the bar for the broader team. Architect non-blocking, event-driven service pipelines that handle millions of concurrent requests with resilience and back-pressure management. Contribute to API design and contract-first development, ensuring backward compatibility and clean integration across service boundaries.

Minimum Qualifications B.S. in Computer Science, Computer Engineering, or a related technical field, or equivalent professional work experience. 5+ years proven experience developing software in a professional capacity. Longer experience preferred. 2+ years proven experience with Java, including proficiency in concurrency, memory management, and performance optimization techniques. Proficiency in OOP principles, data structures, algorithms, and software design patterns (e.g. GoF), with a proven focus on implementing testable, maintainable, and extensible backend code. Experience building production applications with the Spring ecosystem (e.g. Spring Boot, Spring MVC, Spring Security, Spring Data, Spring Cloud, etc.), including proficiency in dependency injection, auto-configuration, reactive programming with WebFlux, and designing microservices using Spring-based patterns. Solid understanding of advanced JVM internals (e.g. garbage collection, memory allocation, JIT, JNI, etc.). Experience designing, implementing, and shipping high-scale, high-performance, highly available, fault-tolerant, and secure cloud-based distributed systems. Solid knowledge of networking concepts, protocols, and infrastructure (e.g. HTTP/HTTPS, TCP/IP, CDN, load balancing, edge computing, DNS, Zero Trust architecture, etc.).

Preferred Qualifications Track record of leading software projects within a team as a tech lead (TL), while mentoring software engineers. Hands-on experience leveraging GenAI coding tools (e.g., Claude, Copilot, Codex) to accelerate the software development lifecycle, enhance code quality, and streamline debugging and testing processes. Experience with complementary programming languages beyond Java (e.g. Go, Python, Ruby, etc.), including practical use for automation scripting, infrastructure tooling, data processing pipelines, and build system customizations. Experience in API design and implementation, including proficiency in RESTful API principles, gRPC, GraphQL, contract-first design (e.g. OpenAPI/Swagger, Protobuf, etc.), API versioning strategies, gateway patterns, rate limiting, and designing APIs for backward compatibility and long-term evolution. Experience with caching strategies and in-memory data technologies (e.g. Redis, Memcached, Hazelcast, Ehcache, etc.), including proficiency in cache invalidation patterns, distributed caching architectures, and session management for high-throughput applications.

EEO Statement Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

Accessibility At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here - in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace

Learn about reasonable accommodations for job applicants

Application Deadline Apple accepts applications to this posting on an ongoing basis.

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More about this job

Skills

Customer service
CI/CD
API development
Computer science
Computer engineering
Oracle Java
Object-oriented programming
Spring Boot
Microservices
DNS
Coaching
Software development
Debugging
Programming languages
Go
Python
Ruby
Process data
RESTful API
GraphQL
Redis

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