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Customer Quality Engineer
Gentex Corporation
Zeeland, MI
The Customer Quality Engineer is the point of contact with our customers regarding quality-related matters and to help ensure our products meet our customers’ expectations.
Added just now
NextGen Software Engineer
Johnson Controls Inc.
United States
…business functions, providing hands-on experience, leadership development, and exposure to some of the industry's top…
Added just now
PN
Process Engineer
pladis North America, Inc
United States
- $116,000 to $154,000 USD / year
The Process Engineer is a hands-on technical role responsible for developing, scaling, and improving manufacturing processes across R&D and manufacturing. The role leads technical trials,…
Added 1 min ago
YieldStar Module Production Engineer
ASML US, LP. (US20)
Wilton, CT
This position is for a production engineer with an innovative attitude.
Added 1 min ago
Optical/Mechanical Yieldstar Production Engineer
ASML US, LP. (US20)
Wilton, CT
This position is for a production engineer with an innovative attitude.
Added 1 min ago
Design and Analysis Engineer (Electronic Sys Design & Analy)
The Boeing Company
Berkeley, MO
…capabilities as part of a very exciting and critically important development effort. You will have the opportunity to operate in an agile development environment, mature our products…
Added 1 min ago
Michigan Bridge Group Manager
WSP
Detroit, MI · Lansing, MI
Work with marketing staff to oversee and lead technical proposals, including the development of leads, cultivating relationships with decision makers, and drafting compelling letters of…
Added 1 min ago
B&
Project Manager - Nuclear (Multiple Locations)
Burns & McDonnell
Kansas City, MO
- $140,000 to $350,000 USD / year
+ Oversee proposal development including scope, budget, schedule, and resources.
Added 1 min ago
Engineer III - Core HR Technology
Edward Jones
Saint Louis, MO
…shaping the future of HR technology? Do you enjoy solving complex technical challenges and working on highly visible enterprise systems? If so, this could be the opportunity for…
Added 1 min ago
Automation Engineer
Howmet Aerospace
Tucson, AZ
The Automation Engineer is responsible for designing, implementing, supporting, and optimizing automated manufacturing systems and production processes. This position has a dotted-line…
Added 2 mins ago
UG
Senior Software Engineer
UnitedHealth Group
Eden Prairie, MN
- $91,700 to $163,700 USD / year
As a Senior Software Engineer on the OCPN Cloud Platform Team, you will drive the architecture, technical design, development, delivery, and operationalization of cloud-native, resilient,…
Added 2 mins ago
B&
Senior Mechanical Engineer - Refrigeration (Multiple Locations)
Burns & McDonnell
Kansas City, MO
- $150,000 to $210,000 USD / year
Description The Senior Mechanical Engineer will lead mechanical design project teams to create world class designs for new projects, alterations and redevelopments on a variety of projects…
Added 2 mins ago
Lead Instrument & Controls Engineer - Nuclear (Multiple Locations)
Burns & McDonnell
Kansas City, MO
As an I&C engineer, you will serve as part of our design team with the ability to work on a full range of projects in engineering, procurement, and construction management related to the…
Added 2 mins ago
Lead Structural Engineer - Nuclear (Multiple Locations)
Burns & McDonnell
Kansas City, MO
As a structural engineer, you will serve as part of our design team with the ability to work on a full range of projects in engineering, procurement, and construction management related to…
Added 2 mins ago
Senior Structural Engineer (Kansas City)
Burns & McDonnell
Kansas City, MO
The Senior Structural Engineer will lead structural design project teams to create world-class designs for new projects, alterations, and redevelopments on a variety of projects, including…
Added 2 mins ago
Senior Consultant - Wind Advisory - 1898 & Co.
Burns & McDonnell
Kansas City, MO
…independent power producers, developers, and investors to support the development and lifecycle management of wind generation assets. We bring together deep technical expertise, market…
Added 3 mins ago
Project Manager - Roadway
Olsson
Springfield, MO
As a Project Manager, you will take charge of supervising and nurturing the professional and technical growth of team members. Your emphasis on mentorship will contribute to a culture that…
Added 3 mins ago
Associate Engineer - Substation and Power Generation
Olsson
North Kansas City, MO
As an Associate Engineer, you'll support substation design projects, working with experienced engineers to develop your technical skills and contribute to high‑quality project deliverables.
Added 3 mins ago
Associate Engineer - Substation and Power Generation
Olsson
Kansas City, MO
As an Associate Engineer, you'll support substation design projects, working with experienced engineers to develop your technical skills and contribute to high‑quality project deliverables.
Added 3 mins ago
Associate Engineer - Substation and Power Generation
Olsson
Joplin, MO
As an Associate Engineer, you'll support substation design projects, working with experienced engineers to develop your technical skills and contribute to high‑quality project deliverables.
Added 3 mins ago
RH
Software Engineer
Robert Half
Dublin, OH
- $140,000 to $150,000 USD / year
We are looking for a Software Engineer to help strengthen and evolve a mission-critical internal platform in Dublin, Ohio. In this role, you will build and refine full-stack solutions that…
Added 4 mins ago
Resident Piping Engineer - Micron
Bechtel Corporation
Clay, NY
Mentors plant design and piping personnel by providing on-the-job training for their professional development. Provides input to and participates in special technical educational and…
Added 4 mins ago
TT
Software Engineer
Tyler Technologies
Lakewood, CO
- $59,451 to $90,000 USD / year
The Software Engineer is responsible for coding, testing, and documenting application programs of basic to moderate size and complexity, working with accepted development department…
Added 4 mins ago
CL
CIVIL/STRUCTURAL ENGINEER - POWER SYSTEMS ENG IV - CO
City Light & Power
Denver, CO
- $40,123 USD / year
CLPE is a high-growth electric utility solutions firm that combines the technical depth of a consultant with the hands-on insight of a utility operator, unlike any other firm. Through our…
Added 4 mins ago
CL
ELECTRICAL ENGINEER II - CO
City Light & Power
Denver, CO
- $40,123 USD / year
The Electrical Engineer II will work on the design, development, and maintenance of the electrical distribution and substation systems of our contracts and client's systems with varying…

Apple

Sr. Software Engineer, Customer Systems

Austin, TX, United States

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Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

Summary Do you want to help build some of the largest and most consequential enterprise and customer technology systems in the world? Join Apple’s Information Systems and Technology (IS&T) organization.

IS&T is the engine behind everything Apple does for customers and for the people who build for them. It’s Apple’s central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly, IS&T makes the impossible feel effortless.

Customer Systems is part of IS&T and drives the technology behind Apple's customer support experience - from contact center operations to the software powering the iconic Genius Bar. The team also builds and operates AppleCare's online support platform, which handles 6 billion visits per year, delivering seamless, high-quality support to Apple customers around the globe.

Description Customer Systems is part of IS&T and drives the technology behind Apple's customer support experience - from contact center operations to the software powering the iconic Genius Bar. The team also builds and operates AppleCare's online support platform, which handles 6 billion visits per year, delivering seamless, high-quality support to Apple customers around the globe. Design and build microservices powering low-latency, high-throughput customer experiences - serving over a million users daily across Apple Support websites, iOS apps, and phone-based frontends.

Responsibilities

Own end-to-end delivery of features - from technical design and implementation through testing, deployment, and production observability. Drive engineering best practices - code reviews, unit/integration testing, CI/CD pipeline improvements, and documentation - raising the bar for the broader team. Architect non-blocking, event-driven service pipelines that handle millions of concurrent requests with resilience and back-pressure management. Contribute to API design and contract-first development, ensuring backward compatibility and clean integration across service boundaries.

Minimum Qualifications B.S. in Computer Science, Computer Engineering, or a related technical field, or equivalent professional work experience. 5+ years proven experience developing software in a professional capacity. Longer experience preferred. 2+ years proven experience with Java, including proficiency in concurrency, memory management, and performance optimization techniques. Proficiency in OOP principles, data structures, algorithms, and software design patterns (e.g. GoF), with a proven focus on implementing testable, maintainable, and extensible backend code. Experience building production applications with the Spring ecosystem (e.g. Spring Boot, Spring MVC, Spring Security, Spring Data, Spring Cloud, etc.), including proficiency in dependency injection, auto-configuration, reactive programming with WebFlux, and designing microservices using Spring-based patterns. Solid understanding of advanced JVM internals (e.g. garbage collection, memory allocation, JIT, JNI, etc.). Experience designing, implementing, and shipping high-scale, high-performance, highly available, fault-tolerant, and secure cloud-based distributed systems. Solid knowledge of networking concepts, protocols, and infrastructure (e.g. HTTP/HTTPS, TCP/IP, CDN, load balancing, edge computing, DNS, Zero Trust architecture, etc.).

Preferred Qualifications Track record of leading software projects within a team as a tech lead (TL), while mentoring software engineers. Hands-on experience leveraging GenAI coding tools (e.g., Claude, Copilot, Codex) to accelerate the software development lifecycle, enhance code quality, and streamline debugging and testing processes. Experience with complementary programming languages beyond Java (e.g. Go, Python, Ruby, etc.), including practical use for automation scripting, infrastructure tooling, data processing pipelines, and build system customizations. Experience in API design and implementation, including proficiency in RESTful API principles, gRPC, GraphQL, contract-first design (e.g. OpenAPI/Swagger, Protobuf, etc.), API versioning strategies, gateway patterns, rate limiting, and designing APIs for backward compatibility and long-term evolution. Experience with caching strategies and in-memory data technologies (e.g. Redis, Memcached, Hazelcast, Ehcache, etc.), including proficiency in cache invalidation patterns, distributed caching architectures, and session management for high-throughput applications.

EEO Statement Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

Accessibility At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here - in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace

Learn about reasonable accommodations for job applicants

Application Deadline Apple accepts applications to this posting on an ongoing basis.

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More about this job

Skills

Customer service
CI/CD
API development
Computer science
Computer engineering
Oracle Java
Object-oriented programming
Spring Boot
Microservices
DNS
Coaching
Software development
Debugging
Programming languages
Go
Python
Ruby
Process data
RESTful API
GraphQL
Redis

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