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Senior Project Engineer
Skanska USA
Conshohocken, PA · Philadelphia, PA
Skanska is searching for a dynamic Senior Project Engineer. This is a great opportunity to start a career with a company that builds things that matter and values its team. We are proud to…
Added 2 mins ago
AM
Senior Systems Administrator
Astro Mechanica
San Francisco, CA
- $140,000 to $170,000 USD / year
You’re the engineer who keeps our systems secure, reliable and running smoothly behind the scenes. You design things properly the first time, automate anything you do twice, and document…
Added 4 mins ago
CO
Network Engineer - Public Works
City of San Jose
San Jose, CA
- $130,930.8 to $159,279.12 USD / year
The total salary range for Network Engineer classification is $130,930.80 - $159,279.12.
Added 4 mins ago
[US] Electronic Engineer
EdgeCortix
Remote, United States
EdgeCortix seeks to hire a talented and experienced Electronic Engineer to join our US based team and lead the design and development of our board level hardware products, including PCBAs…
Added 5 mins ago
G
Waste Water Engineer
GPAC
Biddeford, ME
- $80,000 to $100,000 USD / year
We are seeking a Water/Wastewater Engineer to join a growing, multi-disciplinary engineering consulting firm. This individual will contribute to the planning, design, and delivery of…
Added 5 mins ago
Security Engineer II, AppSec Stores, Stores Security
Amazon.com Services LLC
Seattle, WA
As a Security Engineer, you will collaborate with software development teams to ensure we keep our customers safe while developing these novel services. In a given day, you might be…
Added 5 mins ago
Software Development Engineer, SoC HAL
Annapurna Labs (U.S.) Inc.
Cupertino, CA
Annapurna Labs builds the custom silicon at the heart of AWS machine learning servers, and we are hiring a software engineer to help build the Hardware Abstraction Layer (HAL) that brings…
Added 7 mins ago
TT
Product Engineer
True Talent Solutions Partners
Remote, United States
- $185,000 to $485,000 USD / year
…user needs and designing interfaces to shipping production…
Added 8 mins ago
Member of Technical Staff, Forward Deployed
Wafer
San Francisco, CA
- You are a strong engineer who has shipped and operated production systems. You can read a trace, open a profiler and find the problem yourself.
Added 8 mins ago
Developer Advocate
Wafer
San Francisco, CA
At Wafer, we are building AI systems that automatically optimize inference workloads across silicon. Wafer is well funded and serves trillions of tokens a month for mission-critical…
Added 11 mins ago
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NM Wafer Packaging Manufacturing: Advanced Packaging Module Engineer
Intel Corporation
NM
- $76,390 to $146,440 USD / year
Lead efforts to resolve complex technical challenges and implement robust systems that prevent recurrence.
Added 11 mins ago
IC
NM Wafer Packaging Manufacturing Advanced Packaging Engineer
Intel Corporation
NM
- $103,730 to $198,820 USD / year
Lead efforts to resolve complex technical challenges and implement robust systems that prevent recurrence.
Added 12 mins ago
G
Waste Water Engineer
GPAC
Sanford, ME
- $80,000 to $100,000 USD / year
We are seeking a Water/Wastewater Engineer to join a growing, multi-disciplinary engineering consulting firm. This individual will contribute to the planning, design, and delivery of…
Added 13 mins ago
Sr. Staff Systems Integration & Test Engineer Lead – APG 81 / Airborne Radar
Northrop Grumman
Baltimore, MD
Northrop Grumman Mission Systems’ Baltimore and Partnered Sites (BaPs) division is seeking a Sr. Staff Systems Integration & Test (SI&T) Engineer Lead – APG‑81 / Airborne Radar in…
Added 13 mins ago
Senior Power Systems Electrical Engineer
Honeywell Technologies
Baltimore, MD
Honeywell is seeking a dedicated Senior Advanced Electrical Engineer to serve as the subject matter expert for the University of Maryland (UMD) NextGen Energy Program Public-Private…
Added 13 mins ago
Senior Staff CORE Systems Engineer
Northrop Grumman
Baltimore, MD
…Partnered Sites (BaPs) Division is seeking a Senior Staff CORE Systems Engineer to join our team of qualified and diverse individuals and will require 100% on-site…
Added 13 mins ago
REMOTE Senior Amazon Connect Engineer
Insight Global
Baltimore, MD
Insight Global is seeking a Senior AWS Amazon Connect Engineer for a top power generation client. This individual will take ownership of the design, implementation, integration,…
Added 13 mins ago
Civil 3D Design Engineer (Data Centers)
Jacobs
Baltimore, MD
We're looking for a Civil Engineer to join our Advanced Manufacturing group, and you’ll have the chance to work on projects including state of the art industrial and commercial facilities.…
Added 13 mins ago
Endoscopy Clinical Specialist
Medtronic
Baltimore, MD
…Monitoring System, the ManoScan Manometry and pH-Impedance systems, the SmartPill System, and any other products that may be developed, sold or promoted by Medtronic Endoscopy…
Added 14 mins ago
Advanced Lead Supplier Quality Engineer - Composites
GE Aerospace
Baltimore, MD
…production of advanced jet engines, components, and integrated systems that power commercial and military aircraft. You’ll be part of a team that embraces your drive, your curiosity, and…
Added 14 mins ago
Junior Developer
SkillStorm
Baltimore, MD
…first day, with a defined path from trainee to client-ready…
Added 14 mins ago
Construction Engineer, Civil
Washington Metropolitan Area Transit Authority
Bowie, MD
The Construction Engineer, Civil is an experienced professional specializing the planning, management, and resolution of issues associated with assigned capital construction infrastructure…
Added 14 mins ago
Electro-Optic Infrared Engineer
BOOZ, ALLEN & HAMILTON, INC.
Patuxent, MD
As an electrical engineer, you understand the workings behind complex systems. That knowledge is key when it comes to designing and integrating radar systems. We're looking for an…
Added 16 mins ago
Senior Telecom Engineer
Maximus
Santa Fe, NM
Maximus is seeking an experienced Senior Telecom Engineer to lead the design, implementation, and optimization of Genesys Cloud solutions. This role is responsible for executing large-scale…
Added 16 mins ago
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Information Security Engineer
TTEC
Santa Fe, NM
- $65,000 to $70,000 USD / year
…award-winning employment experience. As a Information Security Engineer working remote in US, you’ll be a part of bringing humanity to business.…

Apple

Sr. Software Engineer, Customer Systems

Austin, TX, United States

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Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

Summary Do you want to help build some of the largest and most consequential enterprise and customer technology systems in the world? Join Apple’s Information Systems and Technology (IS&T) organization.

IS&T is the engine behind everything Apple does for customers and for the people who build for them. It’s Apple’s central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly, IS&T makes the impossible feel effortless.

Customer Systems is part of IS&T and drives the technology behind Apple's customer support experience - from contact center operations to the software powering the iconic Genius Bar. The team also builds and operates AppleCare's online support platform, which handles 6 billion visits per year, delivering seamless, high-quality support to Apple customers around the globe.

Description Customer Systems is part of IS&T and drives the technology behind Apple's customer support experience - from contact center operations to the software powering the iconic Genius Bar. The team also builds and operates AppleCare's online support platform, which handles 6 billion visits per year, delivering seamless, high-quality support to Apple customers around the globe. Design and build microservices powering low-latency, high-throughput customer experiences - serving over a million users daily across Apple Support websites, iOS apps, and phone-based frontends.

Responsibilities

Own end-to-end delivery of features - from technical design and implementation through testing, deployment, and production observability. Drive engineering best practices - code reviews, unit/integration testing, CI/CD pipeline improvements, and documentation - raising the bar for the broader team. Architect non-blocking, event-driven service pipelines that handle millions of concurrent requests with resilience and back-pressure management. Contribute to API design and contract-first development, ensuring backward compatibility and clean integration across service boundaries.

Minimum Qualifications B.S. in Computer Science, Computer Engineering, or a related technical field, or equivalent professional work experience. 5+ years proven experience developing software in a professional capacity. Longer experience preferred. 2+ years proven experience with Java, including proficiency in concurrency, memory management, and performance optimization techniques. Proficiency in OOP principles, data structures, algorithms, and software design patterns (e.g. GoF), with a proven focus on implementing testable, maintainable, and extensible backend code. Experience building production applications with the Spring ecosystem (e.g. Spring Boot, Spring MVC, Spring Security, Spring Data, Spring Cloud, etc.), including proficiency in dependency injection, auto-configuration, reactive programming with WebFlux, and designing microservices using Spring-based patterns. Solid understanding of advanced JVM internals (e.g. garbage collection, memory allocation, JIT, JNI, etc.). Experience designing, implementing, and shipping high-scale, high-performance, highly available, fault-tolerant, and secure cloud-based distributed systems. Solid knowledge of networking concepts, protocols, and infrastructure (e.g. HTTP/HTTPS, TCP/IP, CDN, load balancing, edge computing, DNS, Zero Trust architecture, etc.).

Preferred Qualifications Track record of leading software projects within a team as a tech lead (TL), while mentoring software engineers. Hands-on experience leveraging GenAI coding tools (e.g., Claude, Copilot, Codex) to accelerate the software development lifecycle, enhance code quality, and streamline debugging and testing processes. Experience with complementary programming languages beyond Java (e.g. Go, Python, Ruby, etc.), including practical use for automation scripting, infrastructure tooling, data processing pipelines, and build system customizations. Experience in API design and implementation, including proficiency in RESTful API principles, gRPC, GraphQL, contract-first design (e.g. OpenAPI/Swagger, Protobuf, etc.), API versioning strategies, gateway patterns, rate limiting, and designing APIs for backward compatibility and long-term evolution. Experience with caching strategies and in-memory data technologies (e.g. Redis, Memcached, Hazelcast, Ehcache, etc.), including proficiency in cache invalidation patterns, distributed caching architectures, and session management for high-throughput applications.

EEO Statement Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

Accessibility At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here - in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace

Learn about reasonable accommodations for job applicants

Application Deadline Apple accepts applications to this posting on an ongoing basis.

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Skills

Customer service
CI/CD
API development
Computer science
Computer engineering
Oracle Java
Object-oriented programming
Spring Boot
Microservices
DNS
Coaching
Software development
Debugging
Programming languages
Go
Python
Ruby
Process data
RESTful API
GraphQL
Redis

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