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Senior Systems Engineer
Accenture Federal Services
Albuquerque, NM
As a Senior Systems Engineer, you will play a pivotal role in analyzing complex data sets to drive development activities and inform decision-making throughout the project lifecycle. Your…
Added 1 min ago
CE
Structural Engineer (Entry)
Coffman Engineers
Seattle, WA
- $75,000 to $85,000 USD / year
We are seeking an entry level candidate inStructural Engineeringwith an interest in pursuing the design of commercial, institutional, and industrial structures for our Seattle office. The…
Added 1 min ago
Software Dev Engineer IV - 3056274
Apex Systems, Inc.
Redmond, WA
We are seeking a talented Senior Software Development Engineer to join our team, working on an ambitious satellite internet constellation that will provide fast, affordable broadband to…
Added 1 min ago
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Site Reliability Engineer - USDS (Multiple Positions)
TikTok USDS Joint Venture LLC
Bellevue, WA
- $143,104 to $246,240 USD / year
Position: Site Reliability Engineer - USDS (Multiple Positions)
Added 2 mins ago
Sr. Compute Hardware Engineer - GPU Systems, Project Sunrise
Blue Origin LLC
Seattle, WA
…performance and capability in orbit. We are seeking a senior hardware engineer to own the design and development of the GPU-based compute payloads at the heart of our constellation. This is…
Added 2 mins ago
Solutions Engineer II
Minuteman Security Technologies Inc
Richmond, VA
The Solutions Engineer II builds upon the skills of the Solutions Engineer I by managing more complex accounts and delivering tailored security solutions. This role involves working…
Added 2 mins ago
Staff Engineer, Process Development & Automation
Abbott Laboratories
Madison, WI
…and Laboratory Operations teams through automation selection, system design, integration, commissioning, and project documentation. The role’s influence extends to technical, quality, and…
Added 2 mins ago
Advanced Solutions Engineer
Yokogawa Canada, Inc. YCA-CA
United States
Prepare, review, and maintain technical documentation, including functional and detailed design specifications, system architecture drawings, test procedures, engineering documentation, and…
Added 2 mins ago
Field Service Engineer I
Yokogawa Corporation of America YCA
United States
Assist with compiling and maintaining project databases, system configuration data, and technical documentation under the guidance of experienced engineers.
Added 3 mins ago
Senior Software Engineer, Search Platform
NY · Frisco, TX · Eagan, MN
This is a full-ownership role. You design, build, test, deploy, and operate production systems at scale. We ship to production constantly, treat delivery friction as an engineering problem…
Added 3 mins ago
Staff Software Engineer, Search Control Plane
NY · Frisco, TX · Eagan, MN
The AI Enabled Software Engineering (AIESE) team is seeking a Staff Software Engineer for a highly impactful role at the foundation of the search platform. You will design and deliver a…
Added 3 mins ago
Staff Software Engineer, Search Retrieval Platform
NY · Eagan, MN
Advanced Content Engineering (ACE) is seeking a Staff Software Engineer to democratize retrieval at Thomson Reuters. You will build the platform capabilities that let any product team,…
Added 3 mins ago
Senior Software Engineer - AI, CoCounsel FDE
Frisco, TX · NY · Washington, DC · Ann Arbor, MI · Eagan, MN
Are you a hands-on AI engineer who wants to build the next generation of legal AI solutions from the ground up? Do you thrive taking an architectural blueprint and turning it into a robust,…
Added 3 mins ago
Preconstruction Manager - Kansas City
Burns & McDonnell
Kansas City, MO
…of proposal development and pre-construction activities for Design-Build (DB), Construction Management at Risk (CMAR), Engineer Procure Construct (EPC), Construction, Self-Perform, and…
Added 4 mins ago
Systems Engineer III
Ampcus, Inc
Redmond, WA
…motivated candidate to join our talented Team. Job Title: Systems Engineer III Location: Redmond, WA. Job description: The Software Health Automation team owns the Kuiper Software lab and…
Added 4 mins ago
Software Development Engineer II
Ampcus, Inc
Seattle, WA
Contribute to system design, architecture decisions, and code reviews to improve software quality, scalability, and reliability.
Added 4 mins ago
Senior Engineer - Global Rates eTrading Tech
Bank of America, National Association
United States
Strong experience in software engineering real-time trading system design principles
Added 5 mins ago
Software Engineer
Grammarly, Inc.
Seattle, WA
Special Skill Requirements: 1) Distributed Systems Design: Experience with designing scalable and highly-available backend services (AWS CloudWatch Logs, AWS CloudWatch LiveTail); 2)…
Added 5 mins ago
SF
Senior Software Engineer
Social Finance LLC
Seattle, WA
- $200,000 to $220,000 USD / year
Job Duties: Lead the development and testing of system components/services, code and design reviews Participate in shaping the technical architecture of the product Help translate user…
Added 5 mins ago
Sr. Systems Engineer - Lunar Human Landing System (HLS)
Blue Origin LLC
Seattle, WA
…engineers, you will help define Blue Origin's Human Landing System (HLS) - the lander that will carry astronauts to the surface of the Moon and return them safely to Orion. On the System…
Added 5 mins ago
Senior Software Engineer - Capacity
Snowflake Inc.
Bellevue, WA
Senior Software Engineer, Capacity Engineering
Added 5 mins ago
Sr. Automation Engineer (HVAC Controls Design)
Albireo Energy
Remote, United States
The Senior Controls Design Engineer is responsible for leading the design and development of complex HVAC/industrial control systems, with a strong focus on PLC logic design, HMI/SCADA…
Added 5 mins ago
Physical Design Engineer
Baya Systems
Santa Clara, CA
…unified fabric solutions for single-die and multi-die systems. We design and license disruptive intellectual property for use in semiconductor chips, with software development platforms to…
Added 5 mins ago
Design Engineer
One Diversified LLC
Seattle, WA
The Design Engineer is responsible for developing detailed Audio-Visual (AV) system designs that meet client requirements, project scope, and industry standards. This role bridges…
Added 5 mins ago
Fluid and Propulsion Design Engineer III - Human Rated Crewed Lunar Lander
Blue Origin LLC
Seattle, WA
This role applies engineering techniques to design, install, modify, analyze, repair and test fluid systems. Development, release, and support of engineering artifacts across the…

Apple

Sr. Software Engineer, Customer Systems

Austin, TX, United States

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Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

Summary Do you want to help build some of the largest and most consequential enterprise and customer technology systems in the world? Join Apple’s Information Systems and Technology (IS&T) organization.

IS&T is the engine behind everything Apple does for customers and for the people who build for them. It’s Apple’s central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly, IS&T makes the impossible feel effortless.

Customer Systems is part of IS&T and drives the technology behind Apple's customer support experience - from contact center operations to the software powering the iconic Genius Bar. The team also builds and operates AppleCare's online support platform, which handles 6 billion visits per year, delivering seamless, high-quality support to Apple customers around the globe.

Description Customer Systems is part of IS&T and drives the technology behind Apple's customer support experience - from contact center operations to the software powering the iconic Genius Bar. The team also builds and operates AppleCare's online support platform, which handles 6 billion visits per year, delivering seamless, high-quality support to Apple customers around the globe. Design and build microservices powering low-latency, high-throughput customer experiences - serving over a million users daily across Apple Support websites, iOS apps, and phone-based frontends.

Responsibilities

Own end-to-end delivery of features - from technical design and implementation through testing, deployment, and production observability. Drive engineering best practices - code reviews, unit/integration testing, CI/CD pipeline improvements, and documentation - raising the bar for the broader team. Architect non-blocking, event-driven service pipelines that handle millions of concurrent requests with resilience and back-pressure management. Contribute to API design and contract-first development, ensuring backward compatibility and clean integration across service boundaries.

Minimum Qualifications B.S. in Computer Science, Computer Engineering, or a related technical field, or equivalent professional work experience. 5+ years proven experience developing software in a professional capacity. Longer experience preferred. 2+ years proven experience with Java, including proficiency in concurrency, memory management, and performance optimization techniques. Proficiency in OOP principles, data structures, algorithms, and software design patterns (e.g. GoF), with a proven focus on implementing testable, maintainable, and extensible backend code. Experience building production applications with the Spring ecosystem (e.g. Spring Boot, Spring MVC, Spring Security, Spring Data, Spring Cloud, etc.), including proficiency in dependency injection, auto-configuration, reactive programming with WebFlux, and designing microservices using Spring-based patterns. Solid understanding of advanced JVM internals (e.g. garbage collection, memory allocation, JIT, JNI, etc.). Experience designing, implementing, and shipping high-scale, high-performance, highly available, fault-tolerant, and secure cloud-based distributed systems. Solid knowledge of networking concepts, protocols, and infrastructure (e.g. HTTP/HTTPS, TCP/IP, CDN, load balancing, edge computing, DNS, Zero Trust architecture, etc.).

Preferred Qualifications Track record of leading software projects within a team as a tech lead (TL), while mentoring software engineers. Hands-on experience leveraging GenAI coding tools (e.g., Claude, Copilot, Codex) to accelerate the software development lifecycle, enhance code quality, and streamline debugging and testing processes. Experience with complementary programming languages beyond Java (e.g. Go, Python, Ruby, etc.), including practical use for automation scripting, infrastructure tooling, data processing pipelines, and build system customizations. Experience in API design and implementation, including proficiency in RESTful API principles, gRPC, GraphQL, contract-first design (e.g. OpenAPI/Swagger, Protobuf, etc.), API versioning strategies, gateway patterns, rate limiting, and designing APIs for backward compatibility and long-term evolution. Experience with caching strategies and in-memory data technologies (e.g. Redis, Memcached, Hazelcast, Ehcache, etc.), including proficiency in cache invalidation patterns, distributed caching architectures, and session management for high-throughput applications.

EEO Statement Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

Accessibility At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here - in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace

Learn about reasonable accommodations for job applicants

Application Deadline Apple accepts applications to this posting on an ongoing basis.

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Skills

Customer service
CI/CD
API development
Computer science
Computer engineering
Oracle Java
Object-oriented programming
Spring Boot
Microservices
DNS
Coaching
Software development
Debugging
Programming languages
Go
Python
Ruby
Process data
RESTful API
GraphQL
Redis

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