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Director, Core Infrastructure Engineering
Oracle
Nashville, TN
- $169,800 to $355,400 USD / year
We are looking for an engineering Director to lead software teams responsible for developing GPU control plane and scaling AI infrastructure. This includes providing customer APIs and…
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Senior Director, Employee Experience Solution Engineering
Oracle
Nashville, TN
- $193,600 to $414,400 USD / year
· Deep expertise in software or enterprise solution engineering, with breadth across architecture, APIs, integrations, cloud services, testing and operations. Typically 12+ years of…
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Software Developer 3
Oracle
Seattle, WA
- $96,500 to $209,500 USD / year
…technical leader, you will guide design decisions, deliver robust software, mentor engineers, and improve engineering and operational practices across the broader…
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Senior Platform Software Engineer
Oracle
Santa Clara, CA
- $87,800 to $209,500 USD / year
…developer tools, we are turning robot integration into a repeatable software engineering…
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Manager, Advanced Services Engineering- Patient Accounting
Oracle
Cleveland, OH
- $102,300 to $209,500 USD / year
Application support: Experience supporting software configuration, updates, upgrades, and issue resolution in a healthcare setting.
Added 1 min ago
Maintenance Trades Helper
UIC Government Services and the Bowhead Family of Companies
Whiteman Air Force Base, MO
+ High school diploma or General Education Development (GED) certificate required
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Senior Lead Consultant, Acoustics
Ramboll
Westford, Massachusetts, MA
- $97,500 to $126,500 USD / year
Ramboll is a global architecture, engineering, and consultancy company. As a foundation-owned people company, founded in Denmark, we believe that the purpose of sustainable change is to…
Added 1 min ago
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Senior Lead Consultant, Acoustics
Ramboll
Portland, Maine, ME
- $97,500 to $126,500 USD / year
Ramboll is a global architecture, engineering, and consultancy company. As a foundation-owned people company, founded in Denmark, we believe that the purpose of sustainable change is to…
Added 1 min ago
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Consultant, Acoustical
Ramboll
Westford, Massachusetts, MA
- $69,500 to $90,000 USD / year
Ramboll is a global architecture, engineering, and consultancy company. As a foundation-owned people company, founded in Denmark, we believe that the purpose of sustainable change is to…
Added 1 min ago
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Consultant, Acoustical
Ramboll
Boston, Massachusetts, MA
- $69,500 to $90,000 USD / year
Ramboll is a global architecture, engineering, and consultancy company. As a foundation-owned people company, founded in Denmark, we believe that the purpose of sustainable change is to…
Added 2 mins ago
Engineering Advisory - Functional Consultant Across Industries
Accenture
Saint Louis, MO
A skillful engineering practitioner and advisor. As a consultant, you will provide actionable insights to the world's top organizations, helping them address priority issues with strategies…
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Principal Solutions Architect - ICX
Siemens
Jefferson City, MO
The next wave of enterprise software isn't about writing more code - it's about giving organizations the tools to combine trusted data, AI, and applications into systems that can reason and…
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Senior Environmental Engineer
Burns & McDonnell
Kansas City, MO
…opportunity to lead or support a wide variety of environmental engineering projects including stormwater management, hydraulic analyses, solid waste, remediation, sustainable solutions,…
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Maintenance Supervisor - Day Shift- 5:00 AM-2:00 PM
Butterball
Carthage, MO
+ Participates in HR activities including hiring, performance management, scheduling, team member development, corrective actions, and goal setting.
Added 2 mins ago
Sourcing and Procurement Data & AI Senior Manager
Accenture
Saint Louis, MO
…Core, Finance, Industry and Enterprise, Song, Supply Chain and Engineering, and Talent, with advanced capabilities in AI and Data, Industry and Process, and Technology. We serve…
Added 2 mins ago
Automation Engineer I
BG Products Inc.
Derby, KS
The Automation Engineer I will focus on automation projects, use broad spectrum engineering expertise to design, implement, install, and support the creation of high-quality controls,…
Added 3 mins ago
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Principal Application Software Engineer, Java & Cloud
Oracle
Jefferson City, MO
- $99,600 to $209,500 USD / year
In this role, you will apply strong Java backend and middle-tier engineering skills to design, build, troubleshoot, and enhance applications that support critical business operations. You…
Added 3 mins ago
SAP Technology and D&A Senior Associate
PwC
Kansas City, MO
As a SAP Technology and D&A Senior Associate, you will specialize in utilizing and managing SAP software and solutions within an organization. You will be responsible for tasks such as…
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SAP Technology and D&A Director
PwC
Kansas City, MO
…efficiency for our clients by analyzing their needs, implementing software solutions, and providing comprehensive training and support. Within our Digital Core Modernisation network, you…
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SAP Technology and D&A Director
PwC
Saint Louis, MO
…efficiency for our clients by analyzing their needs, implementing software solutions, and providing comprehensive training and support. Within our Digital Core Modernisation network, you…
Added 3 mins ago
SAP Technology and D&A Manager
PwC
Kansas City, MO
As a SAP Technology and D&A Manager, you will specialize in utilizing and managing SAP software and solutions within an organization. You will be responsible for tasks such as installation,…
Added 3 mins ago
SAP Technology and D&A Manager
PwC
Saint Louis, MO
As a SAP Technology and D&A Manager, you will specialize in utilizing and managing SAP software and solutions within an organization. You will be responsible for tasks such as installation,…
Added 3 mins ago
SAP Technology and D&A Senior Manager
PwC
Kansas City, MO
As a SAP Technology and D&A Senior Manager, you will specialize in utilizing and managing SAP software and solutions within an organization. You will be responsible for tasks such as…
Added 3 mins ago
SAP Technology and D&A Senior Associate
PwC
Saint Louis, MO
As a SAP Technology and D&A Senior Associate, you will specialize in utilizing and managing SAP software and solutions within an organization. You will be responsible for tasks such as…
Added 3 mins ago
SAP Technology and D&A Senior Manager
PwC
Saint Louis, MO
As a SAP Technology and D&A Senior Manager, you will specialize in utilizing and managing SAP software and solutions within an organization. You will be responsible for tasks such as…

Apple

Sr. Software Engineer, Customer Systems

Austin, TX, United States

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Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

Summary Do you want to help build some of the largest and most consequential enterprise and customer technology systems in the world? Join Apple’s Information Systems and Technology (IS&T) organization.

IS&T is the engine behind everything Apple does for customers and for the people who build for them. It’s Apple’s central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly, IS&T makes the impossible feel effortless.

Customer Systems is part of IS&T and drives the technology behind Apple's customer support experience - from contact center operations to the software powering the iconic Genius Bar. The team also builds and operates AppleCare's online support platform, which handles 6 billion visits per year, delivering seamless, high-quality support to Apple customers around the globe.

Description Customer Systems is part of IS&T and drives the technology behind Apple's customer support experience - from contact center operations to the software powering the iconic Genius Bar. The team also builds and operates AppleCare's online support platform, which handles 6 billion visits per year, delivering seamless, high-quality support to Apple customers around the globe. Design and build microservices powering low-latency, high-throughput customer experiences - serving over a million users daily across Apple Support websites, iOS apps, and phone-based frontends.

Responsibilities

Own end-to-end delivery of features - from technical design and implementation through testing, deployment, and production observability. Drive engineering best practices - code reviews, unit/integration testing, CI/CD pipeline improvements, and documentation - raising the bar for the broader team. Architect non-blocking, event-driven service pipelines that handle millions of concurrent requests with resilience and back-pressure management. Contribute to API design and contract-first development, ensuring backward compatibility and clean integration across service boundaries.

Minimum Qualifications B.S. in Computer Science, Computer Engineering, or a related technical field, or equivalent professional work experience. 5+ years proven experience developing software in a professional capacity. Longer experience preferred. 2+ years proven experience with Java, including proficiency in concurrency, memory management, and performance optimization techniques. Proficiency in OOP principles, data structures, algorithms, and software design patterns (e.g. GoF), with a proven focus on implementing testable, maintainable, and extensible backend code. Experience building production applications with the Spring ecosystem (e.g. Spring Boot, Spring MVC, Spring Security, Spring Data, Spring Cloud, etc.), including proficiency in dependency injection, auto-configuration, reactive programming with WebFlux, and designing microservices using Spring-based patterns. Solid understanding of advanced JVM internals (e.g. garbage collection, memory allocation, JIT, JNI, etc.). Experience designing, implementing, and shipping high-scale, high-performance, highly available, fault-tolerant, and secure cloud-based distributed systems. Solid knowledge of networking concepts, protocols, and infrastructure (e.g. HTTP/HTTPS, TCP/IP, CDN, load balancing, edge computing, DNS, Zero Trust architecture, etc.).

Preferred Qualifications Track record of leading software projects within a team as a tech lead (TL), while mentoring software engineers. Hands-on experience leveraging GenAI coding tools (e.g., Claude, Copilot, Codex) to accelerate the software development lifecycle, enhance code quality, and streamline debugging and testing processes. Experience with complementary programming languages beyond Java (e.g. Go, Python, Ruby, etc.), including practical use for automation scripting, infrastructure tooling, data processing pipelines, and build system customizations. Experience in API design and implementation, including proficiency in RESTful API principles, gRPC, GraphQL, contract-first design (e.g. OpenAPI/Swagger, Protobuf, etc.), API versioning strategies, gateway patterns, rate limiting, and designing APIs for backward compatibility and long-term evolution. Experience with caching strategies and in-memory data technologies (e.g. Redis, Memcached, Hazelcast, Ehcache, etc.), including proficiency in cache invalidation patterns, distributed caching architectures, and session management for high-throughput applications.

EEO Statement Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

Accessibility At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here - in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace

Learn about reasonable accommodations for job applicants

Application Deadline Apple accepts applications to this posting on an ongoing basis.

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More about this job

Skills

Customer service
CI/CD
API development
Computer science
Computer engineering
Oracle Java
Object-oriented programming
Spring Boot
Microservices
DNS
Coaching
Software development
Debugging
Programming languages
Go
Python
Ruby
Process data
RESTful API
GraphQL
Redis

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