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Added just now
Tooling Mechanical Design Engineer, Amazon Leo
Amazon Kuiper Manufacturing Enterprises LLC
Redmond, WA
The Tooling Engineer will support the program on path from R&D, through design validation, into production. You will develop, design, analyze, and implement custom tooling and equipment…
Added 2 mins ago
Software Engineer, Lead
The MITRE Corporation
Aberdeen, MD
Ensure the rapid, timely, and high-quality delivery of technical products, solutions, and capabilities to customers.
Added 3 mins ago
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Manufacturing Engineer
GPAC
Itasca, IL
- $90,000 to $105,000 USD / year
Manufacturing Engineer • Process Engineer • Industrial Engineer • Mechanical Engineer • Manufacturing Engineering • Wire Forms • Springs • Precision Metal Components • Tooling Design •…
Added 3 mins ago
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Staff Software Engineer, Applied AI
GridUnity
Remote, United States
- $250,000 to $265,000 USD / year
…solutions that eliminate bottlenecks in the interconnection process and accelerate the transition to a more affordable, sustainable, and resilient energy…
Added 6 mins ago
Principal ASIC Engineer
Echodyne Corp
Kirkland, WA
…evaluation, qualification, and controlled release of foundry, process-node, package, assembly, test, and material changes, and resolve associated yield, reliability, quality, and…
Added 11 mins ago
Staff ML Engineer - Embodied AI Scaling Foundations
General Motors LLC
Remote, United States
…to learn driving behaviors at scale, and we define what data quality means across the loop. The team delivers ML models that move the product up the data scaling curves, turning better data…
Added 13 mins ago
Product Support Engineer
Samsung Electronics America, Inc.
Plano, TX
Position Objective: The DA Product Support Engineer is responsible for managing New Product Introduction (NPI) product quality evaluations, post-launch field quality support, and service…
Added 13 mins ago
Product Support Senior Engineer
Samsung Electronics America, Inc.
Plano, TX
The DA Product Support Senior Engineer is responsible for leading all DA Product engineers and controls each product engineers’ tasks. This senior role ensures New Product Introduction…
Added 13 mins ago
Experienced Engineer, Process Integration Engineering (PIE)
Samsung Austin Semiconductor, LLC.
Austin, TX
…high-volume mass production. To maximize profitability and quality, the PIE drives systematic yield enhancement activities; when yield loss occurs, they lead the investigation to identify…
Added 14 mins ago
Telecommunications Engineer 4 - Tysons, VA
M.C. Dean, Inc
Tysons, VA
The engineer owns the quality and constructibility of the team's deliverables: site survey reports, site installation plans, equipment lists, bills of materials, drawings, specifications,…
Added 14 mins ago
Telecommunications Engineer 2 - San Antonio, TX
M.C. Dean, Inc
San Antonio, TX
The engineer produces constructible deliverables: device locations on floor plans, telecommunications space layouts on enlarged plans and elevations, rack elevations and detail drawings,…
Added 14 mins ago
Telecommunications Engineer 3 - Tysons, VA
M.C. Dean, Inc
Tysons, VA
The engineer produces constructible deliverables: device locations on floor plans, telecommunications space layouts on enlarged plans and elevations, rack elevations and detail drawings,…
Added 14 mins ago
Telecommunications Engineer 2 - Tysons, VA
M.C. Dean, Inc
Tysons, VA
The engineer produces constructible deliverables: device locations on floor plans, telecommunications space layouts on enlarged plans and elevations, rack elevations and detail drawings,…
Added 14 mins ago
Telecommunications Specialist 2 (Technical Specialist 2) - Tysons, VA
M.C. Dean, Inc
Tysons, VA
Apply the M.C. Dean Quality Control process so that all engineering deliverables meet project requirements, are clear and constructible, and meet M.C. Dean engineering standards.
Added 14 mins ago
Telecommunications Specialist 4 (Technical Specialist 4) - Tysons, VA
M.C. Dean, Inc
Tysons, VA
…instructions, and M.C. Dean engineering standards. Lead the Quality Control process for the…
Added 14 mins ago
Telecommunications Specialist 2 (Technical Specialist 2) - San Antonio, TX
M.C. Dean, Inc
San Antonio, TX
Apply the M.C. Dean Quality Control process so that all engineering deliverables meet project requirements, are clear and constructible, and meet M.C. Dean engineering standards.
Added 14 mins ago
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Manufacturing Engineer
GPAC
Rolling Meadows, IL
- $90,000 to $105,000 USD / year
Manufacturing Engineer • Process Engineer • Industrial Engineer • Mechanical Engineer • Manufacturing Engineering • Wire Forms • Springs • Precision Metal Components • Tooling Design •…
Added 14 mins ago
G
Manufacturing Engineer
GPAC
Roselle, IL
- $90,000 to $105,000 USD / year
Manufacturing Engineer • Process Engineer • Industrial Engineer • Mechanical Engineer • Manufacturing Engineering • Wire Forms • Springs • Precision Metal Components • Tooling Design •…
Added 15 mins ago
AL
Senior Data Engineer
Absentia Labs
San Francisco, CA · Boston, MA · New York City, NY · Seattle, WA · San Jose, CA · Austin, TX
- $125,000 to $160,000 USD / year
As a Senior Data Engineer, you will own the design and evolution of Absentia Labs’ biomedical data platform. You will operate with a high degree of autonomy, making long-horizon…
Added 17 mins ago
Project Industrial Water Wastewater Process Engineer
Arcadis
Raleigh
Arcadis’ Industrial Water Treatment and Optimization (IWTO) team is seeking an experienced Industrial Water Wastewater Process Engineer with 7+ years of consulting engineering experience to…
Added 17 mins ago
Project Director Transportation
Arcadis
Irvine
We are more than 34,000 people, in over 30 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can…
Added 17 mins ago
Staff Water Engineer
Arcadis
East Windsor
There will be occasional fieldwork activities such as site visits, construction inspection, sampling, water quality analyses, asset inventory, flow monitoring set-up and monitoring,…
Added 18 mins ago
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Manufacturing Engineer
GPAC
Arlington Heights, IL
- $90,000 to $105,000 USD / year
Manufacturing Engineer • Process Engineer • Industrial Engineer • Mechanical Engineer • Manufacturing Engineering • Wire Forms • Springs • Precision Metal Components • Tooling Design •…
Added 18 mins ago
CB
Senior Data Engineer
Commercial Bank of California
United States
- $135,000 to $170,000 USD / year
The Senior Data Engineer is responsible for designing, building, and operating scalable, secure data platforms that power enterprise analytics, reporting, and advanced data use cases,…
Added 19 mins ago
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Manufacturing Engineer
GPAC
Bensenville, IL
- $90,000 to $105,000 USD / year
Manufacturing Engineer • Process Engineer • Industrial Engineer • Mechanical Engineer • Manufacturing Engineering • Wire Forms • Springs • Precision Metal Components • Tooling Design •…

Apple

Sr. Software Engineer, Customer Systems

Austin, TX, United States

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Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

Summary Do you want to help build some of the largest and most consequential enterprise and customer technology systems in the world? Join Apple’s Information Systems and Technology (IS&T) organization.

IS&T is the engine behind everything Apple does for customers and for the people who build for them. It’s Apple’s central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly, IS&T makes the impossible feel effortless.

Customer Systems is part of IS&T and drives the technology behind Apple's customer support experience - from contact center operations to the software powering the iconic Genius Bar. The team also builds and operates AppleCare's online support platform, which handles 6 billion visits per year, delivering seamless, high-quality support to Apple customers around the globe.

Description Customer Systems is part of IS&T and drives the technology behind Apple's customer support experience - from contact center operations to the software powering the iconic Genius Bar. The team also builds and operates AppleCare's online support platform, which handles 6 billion visits per year, delivering seamless, high-quality support to Apple customers around the globe. Design and build microservices powering low-latency, high-throughput customer experiences - serving over a million users daily across Apple Support websites, iOS apps, and phone-based frontends.

Responsibilities

Own end-to-end delivery of features - from technical design and implementation through testing, deployment, and production observability. Drive engineering best practices - code reviews, unit/integration testing, CI/CD pipeline improvements, and documentation - raising the bar for the broader team. Architect non-blocking, event-driven service pipelines that handle millions of concurrent requests with resilience and back-pressure management. Contribute to API design and contract-first development, ensuring backward compatibility and clean integration across service boundaries.

Minimum Qualifications B.S. in Computer Science, Computer Engineering, or a related technical field, or equivalent professional work experience. 5+ years proven experience developing software in a professional capacity. Longer experience preferred. 2+ years proven experience with Java, including proficiency in concurrency, memory management, and performance optimization techniques. Proficiency in OOP principles, data structures, algorithms, and software design patterns (e.g. GoF), with a proven focus on implementing testable, maintainable, and extensible backend code. Experience building production applications with the Spring ecosystem (e.g. Spring Boot, Spring MVC, Spring Security, Spring Data, Spring Cloud, etc.), including proficiency in dependency injection, auto-configuration, reactive programming with WebFlux, and designing microservices using Spring-based patterns. Solid understanding of advanced JVM internals (e.g. garbage collection, memory allocation, JIT, JNI, etc.). Experience designing, implementing, and shipping high-scale, high-performance, highly available, fault-tolerant, and secure cloud-based distributed systems. Solid knowledge of networking concepts, protocols, and infrastructure (e.g. HTTP/HTTPS, TCP/IP, CDN, load balancing, edge computing, DNS, Zero Trust architecture, etc.).

Preferred Qualifications Track record of leading software projects within a team as a tech lead (TL), while mentoring software engineers. Hands-on experience leveraging GenAI coding tools (e.g., Claude, Copilot, Codex) to accelerate the software development lifecycle, enhance code quality, and streamline debugging and testing processes. Experience with complementary programming languages beyond Java (e.g. Go, Python, Ruby, etc.), including practical use for automation scripting, infrastructure tooling, data processing pipelines, and build system customizations. Experience in API design and implementation, including proficiency in RESTful API principles, gRPC, GraphQL, contract-first design (e.g. OpenAPI/Swagger, Protobuf, etc.), API versioning strategies, gateway patterns, rate limiting, and designing APIs for backward compatibility and long-term evolution. Experience with caching strategies and in-memory data technologies (e.g. Redis, Memcached, Hazelcast, Ehcache, etc.), including proficiency in cache invalidation patterns, distributed caching architectures, and session management for high-throughput applications.

EEO Statement Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

Accessibility At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here - in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace

Learn about reasonable accommodations for job applicants

Application Deadline Apple accepts applications to this posting on an ongoing basis.

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More about this job

Skills

Customer service
CI/CD
API development
Computer science
Computer engineering
Oracle Java
Object-oriented programming
Spring Boot
Microservices
DNS
Coaching
Software development
Debugging
Programming languages
Go
Python
Ruby
Process data
RESTful API
GraphQL
Redis

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