Jobs in the United States

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Added 1 min ago
Maintenance Tech I/II/III
NOVO Health Services, LLC
Louisville, KY
…reports to facility maintenance leadership, including the Chief…
Added 1 min ago
Platform Engineer
Highmark Health
Jefferson City, MO
The Platform Engineer designs, implements, administers, and supports enterprise cloud platforms, integrations, databases, and application services. This role combines platform engineering,…
Added 1 min ago
Engineering Operations Lead
Chenega Corporation
Huntsville, AL
…Countermeasures Program Directorate (DTT) within the Chief Engineer / Targets Systems Engineering Division (DTTE). The individual will serve as the central operational integrator and…
Added 1 min ago
Senior Principal Software Engineer - Core Services and Libraries (Onsite)
RTX
United States
…powers modern aircraft. We are seeking a Principal Software Engineer who thrives on solving complex technical challenges and driving high-impact solutions across safety-critical…
Added 1 min ago
Senior Software Engineer (Onsite)
RTX
United States
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations,…
Added 1 min ago
Principal Software Engineer (Onsite)
RTX
United States
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations,…
Added 1 min ago
Senior ASIC/FPGA Design Engineer
RTX
United States
Raytheon Digital ASIC & FPGA Product section is seeking a highly motivated and experienced ASIC/FPGA Design Engineer to support the development of advanced defense products and…
Added 1 min ago
Industrial Engineer Intern (Summer 2027)
RTX
United States
Support process improvement initiatives to optimize cost control, inventory management, and production efficiency.
Added 1 min ago
Software Systems Quality Engineer (Compliance) in AZ
RTX
United States
We have an immediate need for an onsite Software Systems Quality Engineer I (Compliance) to support Land & Air Defense Systems (LADS) in Tucson, AZ. LADS programs include Global Patriot,…
Added 1 min ago
Sr. Engr, Automation Engineering, Controls III
RTX
United States
…enthusiastic, highly motivated, and innovative Automation Systems Engineer (ASE) to join our…
Added 1 min ago
Sr Area Transformation Industrial Engineer III
RTX
United States
Raytheon is seeking a Senior Area Transformation Industrial Engineer to support production within the Effectors portfolio of factories in Tucson, AZ to maximize throughput, improve…
Added 1 min ago
Senior Mechanical Design Engineer (Onsite)
RTX
United States
As a Senior Tooling Design Engineer, you will collaborate with senior engineers and cross-functional teams to design, develop, and refine tools and fixtures that support manufacturing and…
Added 1 min ago
Software Systems Quality Engineer II - Huntsville, AL
RTX
United States
Our team in Huntsville, AL, has an immediate need for an onsite Software Systems Quality Engineer II to support Land & Air Defense Systems (LADS). LADS includes Global Patriot, Ghost-Eye /…
Added 1 min ago
Mechanical Engineer I (Onsite)
RTX
United States
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations,…
Added 1 min ago
Systems Engineering Manager (ONSITE)
RTX
United States
…professionals. The Systems Engineering Manager is a senior engineer on site, responsible for the engineering integrity of the systems, equipment and product covered by the…
Added 1 min ago
Software Systems Quality Engineer (Compliance)
RTX
United States
We have an immediate need for an onsite Software Systems Quality Engineer (Compliance) to support Land & Air Defense Systems (LADS).
Added 1 min ago
Senior Project Engineer, Proposals (Hybrid)
RTX
United States
The Senior Project Engineer will drive priorities, proposals queue, deliverables and work together with Engineering, Business Development and Program Management to ensure timely and…
Added 1 min ago
Radiation Effects Engineer I (Onsite)
RTX
United States
The Radiation Effects Engineer I (Electrical Engineer I) will support the Radiation Effects Engineer section which combines multi-disciplined skills ranging from radiation effects and…
Added 1 min ago
Systems Engineer I - Open Systems Solutions (Onsite)
RTX
United States
Systems Engineer I - Open Systems Solutions (Onsite) Cedar Rapids, IA
Added 1 min ago
Systems Engineer I - Open Systems Solutions (Onsite)
RTX
United States
Systems Engineer I - Open Systems Solutions (Onsite) Cedar Rapids, IA
Added 1 min ago
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Software Engineer Intern, Software Systems [Summer 2027]
Zoox
Foster City, CA
- $6,500 to $9,500 USD / month
Added 1 min ago
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Software Engineer Intern, Software Platforms & Product [Summer 2027]
Zoox
Foster City, CA
- $6,500 to $9,500 USD / month
Added 1 min ago
Z
Software Engineer Intern, Autonomy Software [Summer 2027]
Zoox
Foster City, CA
- $6,500 to $10,500 USD / month
Added 1 min ago
Z
Hardware Engineer Intern, Vehicle Systems [Summer 2027]
Zoox
Foster City, CA
- $6,500 to $8,500 USD / month
Added 1 min ago
Hardware Engineer Intern, Vehicle Development [Summer 2027]
Zoox
Foster City, CA

Apple

Sr. Software Engineer, Customer Systems

Austin, TX, United States

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Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

Summary Do you want to help build some of the largest and most consequential enterprise and customer technology systems in the world? Join Apple’s Information Systems and Technology (IS&T) organization.

IS&T is the engine behind everything Apple does for customers and for the people who build for them. It’s Apple’s central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly, IS&T makes the impossible feel effortless.

Customer Systems is part of IS&T and drives the technology behind Apple's customer support experience - from contact center operations to the software powering the iconic Genius Bar. The team also builds and operates AppleCare's online support platform, which handles 6 billion visits per year, delivering seamless, high-quality support to Apple customers around the globe.

Description Customer Systems is part of IS&T and drives the technology behind Apple's customer support experience - from contact center operations to the software powering the iconic Genius Bar. The team also builds and operates AppleCare's online support platform, which handles 6 billion visits per year, delivering seamless, high-quality support to Apple customers around the globe. Design and build microservices powering low-latency, high-throughput customer experiences - serving over a million users daily across Apple Support websites, iOS apps, and phone-based frontends.

Responsibilities

Own end-to-end delivery of features - from technical design and implementation through testing, deployment, and production observability. Drive engineering best practices - code reviews, unit/integration testing, CI/CD pipeline improvements, and documentation - raising the bar for the broader team. Architect non-blocking, event-driven service pipelines that handle millions of concurrent requests with resilience and back-pressure management. Contribute to API design and contract-first development, ensuring backward compatibility and clean integration across service boundaries.

Minimum Qualifications B.S. in Computer Science, Computer Engineering, or a related technical field, or equivalent professional work experience. 5+ years proven experience developing software in a professional capacity. Longer experience preferred. 2+ years proven experience with Java, including proficiency in concurrency, memory management, and performance optimization techniques. Proficiency in OOP principles, data structures, algorithms, and software design patterns (e.g. GoF), with a proven focus on implementing testable, maintainable, and extensible backend code. Experience building production applications with the Spring ecosystem (e.g. Spring Boot, Spring MVC, Spring Security, Spring Data, Spring Cloud, etc.), including proficiency in dependency injection, auto-configuration, reactive programming with WebFlux, and designing microservices using Spring-based patterns. Solid understanding of advanced JVM internals (e.g. garbage collection, memory allocation, JIT, JNI, etc.). Experience designing, implementing, and shipping high-scale, high-performance, highly available, fault-tolerant, and secure cloud-based distributed systems. Solid knowledge of networking concepts, protocols, and infrastructure (e.g. HTTP/HTTPS, TCP/IP, CDN, load balancing, edge computing, DNS, Zero Trust architecture, etc.).

Preferred Qualifications Track record of leading software projects within a team as a tech lead (TL), while mentoring software engineers. Hands-on experience leveraging GenAI coding tools (e.g., Claude, Copilot, Codex) to accelerate the software development lifecycle, enhance code quality, and streamline debugging and testing processes. Experience with complementary programming languages beyond Java (e.g. Go, Python, Ruby, etc.), including practical use for automation scripting, infrastructure tooling, data processing pipelines, and build system customizations. Experience in API design and implementation, including proficiency in RESTful API principles, gRPC, GraphQL, contract-first design (e.g. OpenAPI/Swagger, Protobuf, etc.), API versioning strategies, gateway patterns, rate limiting, and designing APIs for backward compatibility and long-term evolution. Experience with caching strategies and in-memory data technologies (e.g. Redis, Memcached, Hazelcast, Ehcache, etc.), including proficiency in cache invalidation patterns, distributed caching architectures, and session management for high-throughput applications.

EEO Statement Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

Accessibility At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here - in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace

Learn about reasonable accommodations for job applicants

Application Deadline Apple accepts applications to this posting on an ongoing basis.

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More about this job

Skills

Customer service
CI/CD
API development
Computer science
Computer engineering
Oracle Java
Object-oriented programming
Spring Boot
Microservices
DNS
Coaching
Software development
Debugging
Programming languages
Go
Python
Ruby
Process data
RESTful API
GraphQL
Redis

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