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Senior Engineer, Process Data Science and Statistics
AstraZeneca Pharmaceuticals LP Company
Gaithersburg, MD
The Sr Engineer will develop and maintain analytical workflows for multivariate process monitoring, predictive modeling of batch outcomes from incoming material, and anomaly detection on…
Added 2 mins ago
CP
Sr Engr Spec-Interconnect
Cellco Partnership
Bridgeville, PA · Wallingford, CT · Cincinnati, OH · Lewis Center, OH · Medway, MA · Twinsburg, OH
- $87,000 to $157,000 USD / year
As a Transport Engineer, you will be responsible for providing end-to-end technical design, oversight and project management for transport network projects. These projects focus on the…
Added 3 mins ago
Reliability Engineer - Ti - Reliability Engineering
Sylvamo
Ticonderoga, NY
utilize engineering skills to solve problems and create solutions to equipment downtime and operating costs as well as engineering for equipment modifications and new equipment…
Added 3 mins ago
Network Engineer
Project Renewal
New York, NY
The Network Engineer will play a critical role in maintaining and advancing Project Renewal’s network infrastructure, spanning cloud services, servers, workstations, VoIP systems, Internet…
Added 3 mins ago
Maintenance Engineer II
Marriott
PHOENIX, AZ
…refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general…
Added 5 mins ago
Industrial Engineering Systems Analyst
B&H Photo
Florence, NJ
The role and specialty of the industrial engineer is to apply their expertise of data to their understanding of warehousing and fulfillment to optimize our storage space and process flow…
Added 5 mins ago
Information Systems Unix Engineering Unix System Engineer 3
B&H Photo
New York, NY
The Systems Administration team designs, installs, configures, and maintains all UNIX and Windows server systems. All systems are configured and maintained to handle the capacity…
Added 5 mins ago
Lead Senior Cloud Platform Engineer
Stanley Martin Homes, LLC
Reston, VA
A day in the life of a Lead Senior Cloud Platform Engineer begins with partnering with application, data, AI, and infrastructure teams to ensure cloud platforms are enabling the secure,…
Added 5 mins ago
DE
Data Engineer II
Disney Entertainment & Sports LLC
New York, NY · Santa Monica, CA
- $106,900 to $150,100 USD / year
The Data Engineer will help us in the ongoing mission of delivering outstanding services to our users allowing Disney Entertainment to be more data-driven. You will work closely with the…
Added 6 mins ago
Tooling Mechanical Design Engineer, Amazon Leo
Amazon Kuiper Manufacturing Enterprises LLC
Redmond, WA
The Tooling Engineer will support the program on path from R&D, through design validation, into production. You will develop, design, analyze, and implement custom tooling and equipment…
Added 6 mins ago
Mechanical Engineer, Electronics Packaging, Avionics Mechanical
Amazon Kuiper Manufacturing Enterprises LLC
Redmond, WA
As a Mechanical Engineer on the Avionics Mechanical team, you will design and develop the mechanical implementation of spacecraft electrical systems from early architecture through flight…
Added 7 mins ago
IL
Propulsion Performance Engineering Intern - Bohemia, NY - Summer 2027
Innoveering, LLC
United States
- $24 USD / hour
Innoveering, a wholly owned subsidiary of GE Aerospace, is a dynamic engineering development company with exciting projects and product development in the aerospace and defense sector.…
Added 7 mins ago
Technical Project Manager
Autoscience
Menlo Park, CA
At Autoscience Institute, we create AI systems that autonomously conduct AI research. Recently, we announced the first AI agent to autonomously create peer-reviewed literature (ICLR 2025…
Added 8 mins ago
AI Solutions Engineer
Stratolaunch
Mojave, CA
…technologies toward deployment. Our team brings together expertise in engineering, manufacturing, and flight operations to solve complex challenges and advance capabilities essential to…
Added 8 mins ago
Software Engineer, Lead
The MITRE Corporation
Aberdeen, MD
The Warfighting Software Systems Integration & Experimentation department develops, integrates, and evaluates software-intensive systems that enable mission capabilities across joint,…
Added 9 mins ago
G
Staff Software Engineer, Applied AI
GridUnity
Remote, United States
- $250,000 to $265,000 USD / year
GridUnity is seeking a Staff Software Engineer to join our Platform team, reporting to the Director of Engineering, Applied AI. You will turn our customer workflow vision into reliable…
Added 12 mins ago
Civil Engineer-In-Training (EIT) - Industrial
AKS Engineering & Forestry, LLC
Kirkland, WA
AKS is seeking a motivated Civil Engineer-in-Training (EIT) to join our team and support the planning, design, and delivery of high-tech manufacturing developments and mission-critical data…
Added 12 mins ago
Principal ASIC Engineer
Echodyne Corp
Kirkland, WA
Echodyne is seeking a Principal ASIC Engineer to join our Analog/Mixed-Signal (AMS) Engineering team and lead the development and lifecycle support of custom integrated circuits for our…
Added 14 mins ago
IG
Program Business Manager - Secret
Insight Global
Mojave, CA
- $150,000 USD / year
Support the Project Engineer in monitoring and negotiating the engineering and shop staffing with regard to the right skills and number of people assigned to the project
Added 15 mins ago
Mechanical Engineer - PM
Old Dominion University
Norfolk, VA
The mechanical engineer, a member of the Facilities Management Design & Construction Team, provides designs, analyses, project management and inspections and condition assessments. Duties…
Added 15 mins ago
Tech Consultant - Infrastructure Patch & Unix Engineer
NTT DATA Americas, Inc.
Jacksonville
We are currently seeking a Tech Consultant - Infrastructure Patch & Unix Engineer to join our team in Jacksonville, Florida (US-FL), United States (US).
Added 15 mins ago
Unix Engineer - Infrastructure Patch
NTT DATA Americas, Inc.
Jacksonville
We are currently seeking a Unix Engineer - Infrastructure Patch to join our team in Jacksonville, Florida (US-FL), United States (US).
Added 16 mins ago
CB
Security Engineer II
Coinstar Brand
Remote, United States
- $117,308 to $146,635 USD / year
Coinstar’s Security Engineer II is responsible for the design, implementation and maintenance of security solutions to include email security, network security including firewall…
Added 17 mins ago
TT
Frontend Engineer
True Talent Solutions Partners
New York, NY
- $185,000 to $300,000 USD / year
Join a fintech team building a retail trading platform focused on speed, clarity, and trust. You will own key frontend systems and turn real-time market data into intuitive tools for…
Added 17 mins ago
TT
Founding ML Research Engineer
True Talent Solutions Partners
San Francisco, CA
- $180,000 to $230,000 USD / year
…in field operations. You will own production vision-language systems end to end, from model orchestration and evaluation to deployment on real…

Apple

Sr. Software Engineer, Customer Systems

Austin, TX, United States

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Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

Summary Do you want to help build some of the largest and most consequential enterprise and customer technology systems in the world? Join Apple’s Information Systems and Technology (IS&T) organization.

IS&T is the engine behind everything Apple does for customers and for the people who build for them. It’s Apple’s central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly, IS&T makes the impossible feel effortless.

Customer Systems is part of IS&T and drives the technology behind Apple's customer support experience - from contact center operations to the software powering the iconic Genius Bar. The team also builds and operates AppleCare's online support platform, which handles 6 billion visits per year, delivering seamless, high-quality support to Apple customers around the globe.

Description Customer Systems is part of IS&T and drives the technology behind Apple's customer support experience - from contact center operations to the software powering the iconic Genius Bar. The team also builds and operates AppleCare's online support platform, which handles 6 billion visits per year, delivering seamless, high-quality support to Apple customers around the globe. Design and build microservices powering low-latency, high-throughput customer experiences - serving over a million users daily across Apple Support websites, iOS apps, and phone-based frontends.

Responsibilities

Own end-to-end delivery of features - from technical design and implementation through testing, deployment, and production observability. Drive engineering best practices - code reviews, unit/integration testing, CI/CD pipeline improvements, and documentation - raising the bar for the broader team. Architect non-blocking, event-driven service pipelines that handle millions of concurrent requests with resilience and back-pressure management. Contribute to API design and contract-first development, ensuring backward compatibility and clean integration across service boundaries.

Minimum Qualifications B.S. in Computer Science, Computer Engineering, or a related technical field, or equivalent professional work experience. 5+ years proven experience developing software in a professional capacity. Longer experience preferred. 2+ years proven experience with Java, including proficiency in concurrency, memory management, and performance optimization techniques. Proficiency in OOP principles, data structures, algorithms, and software design patterns (e.g. GoF), with a proven focus on implementing testable, maintainable, and extensible backend code. Experience building production applications with the Spring ecosystem (e.g. Spring Boot, Spring MVC, Spring Security, Spring Data, Spring Cloud, etc.), including proficiency in dependency injection, auto-configuration, reactive programming with WebFlux, and designing microservices using Spring-based patterns. Solid understanding of advanced JVM internals (e.g. garbage collection, memory allocation, JIT, JNI, etc.). Experience designing, implementing, and shipping high-scale, high-performance, highly available, fault-tolerant, and secure cloud-based distributed systems. Solid knowledge of networking concepts, protocols, and infrastructure (e.g. HTTP/HTTPS, TCP/IP, CDN, load balancing, edge computing, DNS, Zero Trust architecture, etc.).

Preferred Qualifications Track record of leading software projects within a team as a tech lead (TL), while mentoring software engineers. Hands-on experience leveraging GenAI coding tools (e.g., Claude, Copilot, Codex) to accelerate the software development lifecycle, enhance code quality, and streamline debugging and testing processes. Experience with complementary programming languages beyond Java (e.g. Go, Python, Ruby, etc.), including practical use for automation scripting, infrastructure tooling, data processing pipelines, and build system customizations. Experience in API design and implementation, including proficiency in RESTful API principles, gRPC, GraphQL, contract-first design (e.g. OpenAPI/Swagger, Protobuf, etc.), API versioning strategies, gateway patterns, rate limiting, and designing APIs for backward compatibility and long-term evolution. Experience with caching strategies and in-memory data technologies (e.g. Redis, Memcached, Hazelcast, Ehcache, etc.), including proficiency in cache invalidation patterns, distributed caching architectures, and session management for high-throughput applications.

EEO Statement Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

Accessibility At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here - in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace

Learn about reasonable accommodations for job applicants

Application Deadline Apple accepts applications to this posting on an ongoing basis.

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Skills

Customer service
CI/CD
API development
Computer science
Computer engineering
Oracle Java
Object-oriented programming
Spring Boot
Microservices
DNS
Coaching
Software development
Debugging
Programming languages
Go
Python
Ruby
Process data
RESTful API
GraphQL
Redis

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