Jobs in the United States

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Added 4 mins ago
Software Engineer, Backend (Cooperative AI)
OpenAI Inc.
Seattle, WA
…some of whom sit just a few pods away. We iterate fast, and engineer for reliable long-term impact. We're constantly looking for the similarities and patterns in different types of work,…
Added 7 mins ago
Sr AI Engineer (Emerging AI)
DAT Solutions, LLC
Seattle, WA
…software solutions, machine learning models, and intelligent automation tools that help brokers, carriers, and shippers price freight accurately, source capacity, reduce risk, and operate…
Added 7 mins ago
Staff Site Reliability Engineer - Splunk
OKTA
Bellevue, WA
We are seeking a highly technical StaffObservabilitySite Reliability Engineer with a specialty in Splunk to own and evolve our Splunk ecosystem. In this role, you will move beyond simple…
Added 10 mins ago
Senior Software Engineer - AI, CoCounsel FDE
Frisco, TX · NY · Washington, DC · Ann Arbor, MI · Eagan, MN
Are you a hands-on AI engineer who wants to build the next generation of legal AI solutions from the ground up? Do you thrive taking an architectural blueprint and turning it into a robust,…
Added 10 mins ago
Systems Engineer III
Ampcus, Inc
Redmond, WA
…motivated candidate to join our talented Team. Job Title: Systems Engineer III Location: Redmond, WA. Job description: The Software Health Automation team owns the Kuiper Software lab and…
Added 10 mins ago
Software Development Engineer II
Ampcus, Inc
Seattle, WA
The Software Development Engineer will work across the full campaign lifecycle, developing AI-powered automation, integrating advertising technology platforms, building data pipelines for…
Added 11 mins ago
Software Engineer
Grammarly, Inc.
Seattle, WA
Special Skill Requirements: 1) Distributed Systems Design: Experience with designing scalable and highly-available backend services (AWS CloudWatch Logs, AWS CloudWatch LiveTail); 2)…
Added 11 mins ago
Sr. Automation Engineer (HVAC Controls Design)
Albireo Energy
Remote, United States
The Senior Controls Design Engineer is responsible for leading the design and development of complex HVAC/industrial control systems, with a strong focus on PLC logic design, HMI/SCADA…
Added 12 mins ago
Senior Software Engineer - Java Full Stack & AI
Mastercard
O'Fallon, MO
As a Senior Software Engineer, you will independently deliver complex solutions, influence technical design decisions, and help drive engineering excellence across the platform. This role…
Added 12 mins ago
Senior Software Engineer - Java Full Stack & AI
Mastercard
O'Fallon, MO
As a Senior Software Engineer, you will independently deliver complex solutions, influence technical design decisions, and help drive engineering excellence across the platform. This role…
Added 15 mins ago
Senior Software Back End Engineer
GD Information Technology, Inc.
Remote, United States
- Work across the stack to solve problems -- there is no reliance on another engineer or team to get something done for you
Added 16 mins ago
Senior AI Engineer
ARM
Seattle, WA
…devices, reliably and on-device, across robotics, industrial automation and the smart home. The work sits at the intersection of distributed systems, edge computing and AI…
Added 17 mins ago
Senior Platform Engineer
Clarity Innovations
VA
We are seeking a mission-driven Platform Engineer to deliver the next evolution of U.S. Government cyber operations. This is a purpose-filled position for those seeking to make a meaningful…
Added 17 mins ago
Senior Product Security Engineer, Application Security (Remote)
CrowdStrike
Jefferson City, MO
…world's most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all…
Added 18 mins ago
AI/ML Engineer
Insight Global
Newark, NJ
Insight Global is hiring an experienced AI/ML Engineer to support one of its largest financial services clients. This individual will independently engineer and deploy machine learning and…
Added 18 mins ago
Senior Java Engineer, Vice President
Citigroup
Jersey City, NJ
This Senior Java Engineer role is a senior-level software engineering position embedded within Citi's Exchange-Traded Derivatives (ETD) Clearing technology organization, responsible for…
Added 19 mins ago
Lead Software Engineer - Data Protection
FlightSafety International Inc
Seattle, WA
As a Lead Software Engineer on the Data Protection team, you'll be a key player in building the cryptographic foundation for Docusign's global infrastructure. You'll drive the engineering…
Added 19 mins ago
B&
Public Cloud Platform Engineer (AWS / Linux / Ansible)
Bucher & Christian Consulting Inc.
Jersey City, NJ
- $70 to $76 USD / hour
…our team. The ideal candidate will have deep experience in distributed operating systems, large-scale software development, automation, security, and modern compute platforms and a proven…
Added 19 mins ago
Software Engineer Intern
FlightSafety International Inc
Seattle, WA
Experience with distributed systems, cloud platforms, or workflow/automation tools through prior project or coursework
Added 23 mins ago
FSO - Insurance - Life & Group Transformation - Technology Consulting - Senior Manager
EY
Saint Louis, MO
+ Drive adoption of AI-enabled delivery methods, intelligent automation, and advanced analytics capabilities across engagements.
Added 23 mins ago
FSO - Insurance - Life & Group Transformation - Technology Consulting - Senior Manager
EY
Kansas City, MO
+ Drive adoption of AI-enabled delivery methods, intelligent automation, and advanced analytics capabilities across engagements.
Added 23 mins ago
FSO - Insurance - Life & Group Transformation - Technology Consulting - Senior Manager
EY
Jefferson City, MO
+ Drive adoption of AI-enabled delivery methods, intelligent automation, and advanced analytics capabilities across engagements.
Added 23 mins ago
Senior Software Engineer, Design in Test (SDET)
Spaceflight Industries, Inc.
Tukwila, WA
The Software Development Engineer in Test (SDET) is responsible for designing and implementing automated test frameworks, tools, and simulated environments that ensure the reliability and…
Added 24 mins ago
Principal Software Engineer, Core Infrastructure
Oracle
Nashville, TN
We are seeking a strong Principal Software Engineer, Core Infrastructure to help build the next generation of our L7 Proxy platform. The platform powers critical application traffic through…
Added 24 mins ago
Staff Software Engineer, Demand Bidder, Ad Serving Platform
Roku
San Jose, CA
We're hiring a Senior Software Engineer (Staff scope) to help scale and evolve this platform. Demand Bidder is a large, high-throughput system driving our next phase of growth. As we…

Apple

Sr. Software Engineer, Customer Systems

Austin, TX, United States

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Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

Summary Do you want to help build some of the largest and most consequential enterprise and customer technology systems in the world? Join Apple’s Information Systems and Technology (IS&T) organization.

IS&T is the engine behind everything Apple does for customers and for the people who build for them. It’s Apple’s central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly, IS&T makes the impossible feel effortless.

Customer Systems is part of IS&T and drives the technology behind Apple's customer support experience - from contact center operations to the software powering the iconic Genius Bar. The team also builds and operates AppleCare's online support platform, which handles 6 billion visits per year, delivering seamless, high-quality support to Apple customers around the globe.

Description Customer Systems is part of IS&T and drives the technology behind Apple's customer support experience - from contact center operations to the software powering the iconic Genius Bar. The team also builds and operates AppleCare's online support platform, which handles 6 billion visits per year, delivering seamless, high-quality support to Apple customers around the globe. Design and build microservices powering low-latency, high-throughput customer experiences - serving over a million users daily across Apple Support websites, iOS apps, and phone-based frontends.

Responsibilities

Own end-to-end delivery of features - from technical design and implementation through testing, deployment, and production observability. Drive engineering best practices - code reviews, unit/integration testing, CI/CD pipeline improvements, and documentation - raising the bar for the broader team. Architect non-blocking, event-driven service pipelines that handle millions of concurrent requests with resilience and back-pressure management. Contribute to API design and contract-first development, ensuring backward compatibility and clean integration across service boundaries.

Minimum Qualifications B.S. in Computer Science, Computer Engineering, or a related technical field, or equivalent professional work experience. 5+ years proven experience developing software in a professional capacity. Longer experience preferred. 2+ years proven experience with Java, including proficiency in concurrency, memory management, and performance optimization techniques. Proficiency in OOP principles, data structures, algorithms, and software design patterns (e.g. GoF), with a proven focus on implementing testable, maintainable, and extensible backend code. Experience building production applications with the Spring ecosystem (e.g. Spring Boot, Spring MVC, Spring Security, Spring Data, Spring Cloud, etc.), including proficiency in dependency injection, auto-configuration, reactive programming with WebFlux, and designing microservices using Spring-based patterns. Solid understanding of advanced JVM internals (e.g. garbage collection, memory allocation, JIT, JNI, etc.). Experience designing, implementing, and shipping high-scale, high-performance, highly available, fault-tolerant, and secure cloud-based distributed systems. Solid knowledge of networking concepts, protocols, and infrastructure (e.g. HTTP/HTTPS, TCP/IP, CDN, load balancing, edge computing, DNS, Zero Trust architecture, etc.).

Preferred Qualifications Track record of leading software projects within a team as a tech lead (TL), while mentoring software engineers. Hands-on experience leveraging GenAI coding tools (e.g., Claude, Copilot, Codex) to accelerate the software development lifecycle, enhance code quality, and streamline debugging and testing processes. Experience with complementary programming languages beyond Java (e.g. Go, Python, Ruby, etc.), including practical use for automation scripting, infrastructure tooling, data processing pipelines, and build system customizations. Experience in API design and implementation, including proficiency in RESTful API principles, gRPC, GraphQL, contract-first design (e.g. OpenAPI/Swagger, Protobuf, etc.), API versioning strategies, gateway patterns, rate limiting, and designing APIs for backward compatibility and long-term evolution. Experience with caching strategies and in-memory data technologies (e.g. Redis, Memcached, Hazelcast, Ehcache, etc.), including proficiency in cache invalidation patterns, distributed caching architectures, and session management for high-throughput applications.

EEO Statement Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

Accessibility At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here - in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace

Learn about reasonable accommodations for job applicants

Application Deadline Apple accepts applications to this posting on an ongoing basis.

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More about this job

Skills

Customer service
CI/CD
API development
Computer science
Computer engineering
Oracle Java
Object-oriented programming
Spring Boot
Microservices
DNS
Coaching
Software development
Debugging
Programming languages
Go
Python
Ruby
Process data
RESTful API
GraphQL
Redis

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