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Senior Vehicle Power Electronics Engineer
Anduril Industries
Santa Ana, CA · Costa Mesa, CA
…components for the Navy's Virginia-class attack submarines to support fleet requirements. At the same time, it will build the industrial muscle to field our next-generation AUVs at…
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Flight Test Engineer - Space Systems
Anduril Industries
Costa Mesa, CA
We are seeking a highly motivated and experienced Flight Test Engineer with a focus on developmental testing of a full range of Sub-sonic to Hypersonic systems. You will collaborate closely…
Added 4 mins ago
Software Development Engineer II, KMS
Amazon Development Center U.S., Inc.
Seattle, WA
…directly impacts millions of customers? As a Software Development Engineer II at Amazon, you will design, implement, and deliver features across the full software development lifecycle. You…
Added 9 mins ago
Intern - Marketing Operations
Acxiom
Montpelier, VT
…digital marketing programs while developing skills that will support your future career…
Added 9 mins ago
Senior Software Engineer (Institutional, Financing)
Coinbase
Montpelier, VT
As a Senior Software Engineer on the Financing Engineering team within the Institutional group, you'll design, build, and scale the systems that safely manage billions of dollars in loans…
Added 9 mins ago
AWS Connect Developer
ASM Research, An Accenture Federal Services Company
Montpelier, VT
The developer automates infrastructure provisioning and application delivery using Terraform and GitLab CI/CD to support repeatable, controlled deployments across environments. The role…
Added 9 mins ago
Distinguished Engineer, AI Security Systems (Remote)
CrowdStrike
Montpelier, VT
We are seeking a Distinguished Engineer who has built AI and security systems that operate in the real world and stop real adversaries.
Added 9 mins ago
O
Senior Database Site Reliability Engineer – Oracle Database and GoldenGate (IC3)
Oracle
Montpelier, VT
- $81,100 to $187,000 USD / year
Collaborate with infrastructure, application, security, cloud operations, Customer Success, and engineering teams to resolve database reliability issues and support production readiness.
Added 9 mins ago
Senior AWS Cloud Engineer
Serco
Montpelier, VT
Looking for a Senior Cloud Engineer opportunity in an environment where you can make an impact every day? Discover this great opportunity with the Center for Medicare and Medicaid Services…
Added 9 mins ago
Software Engineer II
Amentum
Montpelier, VT
The Software Engineer II will perform full stack development with C# program, ReactJS, MVC, Linq, and rest API development in NET Core platform. This position is US remote teleworking…
Added 9 mins ago
Software Engineer
Teradata
Montpelier, VT
This position is for a Software Engineer in the POD Services team within the TD Factory team. The position involves development, integration, functional and performance testing, and fault…
Added 9 mins ago
Senior Network Engineer
Cognizant
Montpelier, VT
Cognizant is seeking a Senior Network Engineer to design, implement, secure, operate, and optimize enterprise datacenter, campus, branch, wireless, and hybrid-cloud networks. This role…
Added 9 mins ago
Mainframe Technical Engineer
Highmark Health
Montpelier, VT
…solution-oriented, and capable of collaborating across multiple teams to support a broad range of technical initiatives. The incumbent, and team, may be involved in every aspect as a part…
Added 9 mins ago
AI Automation Architect - Manufacturing and MES processes- Remote
Cognizant
Montpelier, VT
…fundamentally connect people with processes. Within Cognizant IOT, we engineer industry-aligned, IoT-enabled products that merge industry needs with human drivers. Our intelligent products…
Added 9 mins ago
EG
Workday Adaptive Planning Engineer
Eliassen Group
Montpelier, VT
- $65 to $75 USD / hour
Our client is seeking a Workday Adaptive Planning Engineer to design, build, and maintain financial planning and forecasting solutions. The role partners with FP&A, Accounting, and Finance…
Added 9 mins ago
EG
Quality Assurance Engineer - PHP
Eliassen Group
Montpelier, VT
- $40 to $50 USD / hour
Our client seeks a results-driven Senior Quality Assurance Engineer to support Policyholder Portal applications. The role requires manual, automation, mobile, API, and database testing…
Added 12 mins ago
Mechanical Engineering Specialist
Lynntech, Inc.
College Station, TX
Lynntech is seeking a mechanical engineer to support the development of technologies, prototypes, and products in the defense, aerospace, and medical domains. A successful candidate will…
Added 16 mins ago
SO
Environmental Engineer
State of Iowa
Des Moines, IA
- $30.57 to $47.42 USD / hour
Added 20 mins ago
ZT
Quality Control Laboratory Technician, Support I
Zebra Technologies
Morris Plains, NJ
- $23 USD / hour
Under detailed instruction evaluates test data to support production and engineering.
Added 20 mins ago
Senior Test Engineer
ASRC Federal Holding Company
Egg Harbor Township, NJ
ASRC Federal Advanced Research LLC (AFAR) is seeking a Senior Test Engineer to join our Common Support Services - Weather (CSS-Wx) team that supports the Federal Aviation…
Added 20 mins ago
BS
Contact Center Cloud Engineer, VP - Multiple Positions
Barclays Services Corp.
Whippany, NJ
- $193,461 to $200,000 USD / year
Five (5) years of experience in the job offered or in a Cloud Engineer related occupation
Added 20 mins ago
Lead AI Engineer
Guardian Life
Holmdel, NJ
The employee serves as a Lead AI Engineer responsible for architecting, developing, deploying, and supporting enterprise-scale Agentic AI solutions.
Added 20 mins ago
Intern - Marketing Operations
Acxiom
Trenton, NJ
…digital marketing programs while developing skills that will support your future career…
Added 20 mins ago
Senior Software Engineer (Institutional, Financing)
Coinbase
Trenton, NJ
As a Senior Software Engineer on the Financing Engineering team within the Institutional group, you'll design, build, and scale the systems that safely manage billions of dollars in loans…
Added 20 mins ago
Distinguished Engineer, AI Security Systems (Remote)
CrowdStrike
Trenton, NJ
We are seeking a Distinguished Engineer who has built AI and security systems that operate in the real world and stop real adversaries.

Apple

Sr. Software Engineer, Customer Systems

Austin, TX, United States

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Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

Summary Do you want to help build some of the largest and most consequential enterprise and customer technology systems in the world? Join Apple’s Information Systems and Technology (IS&T) organization.

IS&T is the engine behind everything Apple does for customers and for the people who build for them. It’s Apple’s central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly, IS&T makes the impossible feel effortless.

Customer Systems is part of IS&T and drives the technology behind Apple's customer support experience - from contact center operations to the software powering the iconic Genius Bar. The team also builds and operates AppleCare's online support platform, which handles 6 billion visits per year, delivering seamless, high-quality support to Apple customers around the globe.

Description Customer Systems is part of IS&T and drives the technology behind Apple's customer support experience - from contact center operations to the software powering the iconic Genius Bar. The team also builds and operates AppleCare's online support platform, which handles 6 billion visits per year, delivering seamless, high-quality support to Apple customers around the globe. Design and build microservices powering low-latency, high-throughput customer experiences - serving over a million users daily across Apple Support websites, iOS apps, and phone-based frontends.

Responsibilities

Own end-to-end delivery of features - from technical design and implementation through testing, deployment, and production observability. Drive engineering best practices - code reviews, unit/integration testing, CI/CD pipeline improvements, and documentation - raising the bar for the broader team. Architect non-blocking, event-driven service pipelines that handle millions of concurrent requests with resilience and back-pressure management. Contribute to API design and contract-first development, ensuring backward compatibility and clean integration across service boundaries.

Minimum Qualifications B.S. in Computer Science, Computer Engineering, or a related technical field, or equivalent professional work experience. 5+ years proven experience developing software in a professional capacity. Longer experience preferred. 2+ years proven experience with Java, including proficiency in concurrency, memory management, and performance optimization techniques. Proficiency in OOP principles, data structures, algorithms, and software design patterns (e.g. GoF), with a proven focus on implementing testable, maintainable, and extensible backend code. Experience building production applications with the Spring ecosystem (e.g. Spring Boot, Spring MVC, Spring Security, Spring Data, Spring Cloud, etc.), including proficiency in dependency injection, auto-configuration, reactive programming with WebFlux, and designing microservices using Spring-based patterns. Solid understanding of advanced JVM internals (e.g. garbage collection, memory allocation, JIT, JNI, etc.). Experience designing, implementing, and shipping high-scale, high-performance, highly available, fault-tolerant, and secure cloud-based distributed systems. Solid knowledge of networking concepts, protocols, and infrastructure (e.g. HTTP/HTTPS, TCP/IP, CDN, load balancing, edge computing, DNS, Zero Trust architecture, etc.).

Preferred Qualifications Track record of leading software projects within a team as a tech lead (TL), while mentoring software engineers. Hands-on experience leveraging GenAI coding tools (e.g., Claude, Copilot, Codex) to accelerate the software development lifecycle, enhance code quality, and streamline debugging and testing processes. Experience with complementary programming languages beyond Java (e.g. Go, Python, Ruby, etc.), including practical use for automation scripting, infrastructure tooling, data processing pipelines, and build system customizations. Experience in API design and implementation, including proficiency in RESTful API principles, gRPC, GraphQL, contract-first design (e.g. OpenAPI/Swagger, Protobuf, etc.), API versioning strategies, gateway patterns, rate limiting, and designing APIs for backward compatibility and long-term evolution. Experience with caching strategies and in-memory data technologies (e.g. Redis, Memcached, Hazelcast, Ehcache, etc.), including proficiency in cache invalidation patterns, distributed caching architectures, and session management for high-throughput applications.

EEO Statement Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

Accessibility At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here - in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace

Learn about reasonable accommodations for job applicants

Application Deadline Apple accepts applications to this posting on an ongoing basis.

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More about this job

Skills

Customer service
CI/CD
API development
Computer science
Computer engineering
Oracle Java
Object-oriented programming
Spring Boot
Microservices
DNS
Coaching
Software development
Debugging
Programming languages
Go
Python
Ruby
Process data
RESTful API
GraphQL
Redis

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