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Added 5 mins ago
AI Solutions Engineer
Stratolaunch
Mojave, CA
The AI Solutions Engineer contributes to the development, integration, and operation of AI capabilities across Stratolaunch. The Enterprise Software Team integrates a mix of COTS and custom…
Added 5 mins ago
Software Engineer, Lead
The MITRE Corporation
Aberdeen, MD
The Warfighting Software Systems Integration & Experimentation department develops, integrates, and evaluates software-intensive systems that enable mission capabilities across joint,…
Added 5 mins ago
G
Staff Software Engineer, Applied AI
GridUnity
Remote, United States
- $250,000 to $265,000 USD / year
GridUnity is seeking a Staff Software Engineer to join our Platform team, reporting to the Director of Engineering, Applied AI. You will turn our customer workflow vision into reliable…
Added 9 mins ago
Principal ASIC Engineer
Echodyne Corp
Kirkland, WA
Echodyne is seeking a Principal ASIC Engineer to join our fast-growing team.
Added 12 mins ago
RU
Field Engineer
Randstad USA
Mendota, IL
- $60,000 to $75,000 USD / year
…configuration, and maintenance of voice communication systems. The Field Engineer will utilize company toolsets and diagnostic techniques to ensure optimal performance of both network and…
Added 15 mins ago
Software Engineer II - Argo Applications
Frost Bank
San Antonio, TX
…build new solutions from the ground up? If so, being a Software Engineer II at Frost could be the job for…
Added 15 mins ago
Experienced Engineer, Process Integration Engineering (PIE)
Samsung Austin Semiconductor, LLC.
Austin, TX
By submitting an application, you agree not to disclose to Samsung or induce or encourage Samsung to use any confidential or proprietary information (including trade secrets) belonging to a…
Added 25 mins ago
Applications Support Sr Analyst
Citibank, N.A.
United States
The Observability Engineer will support the organization's observability transformation initiatives by helping onboard applications to modern observability platforms and OpenTelemetry…
Added 30 mins ago
Industry Solutions Engineer, Splunk - Energy and Utilities
Cisco
Chicago, IL
The application window is expected to close on: 12/10/2026This role can be performed remote within the United States
Added 31 mins ago
AC-DC Power Design Engineer
Apple
San Jose, CA
Apple is looking for an experienced AC-DC Adapter Design Engineer to develop the next generation of high-density offline power supplies for our portable products.
Added 31 mins ago
AWS Engineer
Koniag Government Services
Vienna, VA
Kadiak, LLC, a Koniag Government Services company, is seeking an AWS Engineer with a TS/SCI security clearance to support Kadiak and our government customer in Vienna, VA. This position…
Added 31 mins ago
QA Test Engineer
Koniag Government Services
Washington, DC
Tuknik Government Services, LLC, a Koniag Government Services company, is seeking a QA Test Engineer with a Secret security clearance to support TGS in supporting our government customer in…
Added 31 mins ago
Generative AI Software Engineer
Koniag Government Services
Washington, DC
Tuknik Government Services, LLC a Koniag Government Services company, is seeking a Generative AI Software Engineer with a Secret security clearance to support TGS in supporting our…
Added 31 mins ago
Jr./Mid-Level Software Engineer
Koniag Government Services
Annapolis, MD
Koniag IT Systems, LLC, a Koniag Government Services company, is seeking a Jr./Mid-Level Software Engineer to support KITS and our government customer. The position is hybrid, with partial…
Added 31 mins ago
Software Developer
Koniag Government Services
Huntsville, AL
KGS is currently seeking an accomplished Senior Full Stack Software Engineer/Developer to spearhead the engineering, enhancement, and architectural modernization of core Line of Business…
Added 31 mins ago
SharePoint Developer
Koniag Government Services
Washington, DC
Koniag Technology Solutions, Inc a Koniag Government Services company, is seeking a Principal Cloud Security Engineer with a Secret security clearance to support KTS and our government…
Added 31 mins ago
Junior Software Engineer
Koniag Government Services
Washington, DC
The application deadline and start date are subject to change based on the status of the contract. Applications will be accepted through expiration date or until the position is filled. If…
Added 31 mins ago
AI Security Engineer - Mid
Koniag Government Services
Washington, DC
…engineering, federal cybersecurity frameworks, and the practical application of AI and machine learning technologies to strengthen enterprise cybersecurity operations, threat detection,…
Added 31 mins ago
Zscaler Integration Engineer - Mid
Koniag Government Services
Washington, DC
…configurations under the technical guidance of the Senior Zscaler Integration Engineer, including URL filtering policies, application control rules, SSL/TLS inspection policies, and…
Added 31 mins ago
Jr Palo Alto Integration Tech
Koniag Government Services
Washington, DC
The Palo Alto Integration Technician (Junior) will serve as a supporting technical contributor within the program's network security team, assisting mid-level and senior Palo Alto Networks…
Added 31 mins ago
Sr Palo Alto Integration Engineer
Koniag Government Services
Washington, DC
Koniag Operations Services, LLC (KOS), a Koniag Government Services company, is seeking an experienced Palo Alto Integration Engineer (Senior) to support enterprise network security…
Added 31 mins ago
Palo Alto Integration Engineer - Mid
Koniag Government Services
Washington, DC
Koniag Operations Services, LLC (KOS), a Koniag Government Services company, is seeking an experienced Palo Alto Integration Engineer (Mid) to support enterprise network security operations…
Added 31 mins ago
Okta Identity Developer - Mid
Koniag Government Services
Washington, DC
…platform. This individual works closely with the Senior Okta IAM Engineer, security engineers, application developers, DevSecOps engineers, cloud operations teams, and Government…
Added 31 mins ago
Harness/Traceable Integration Engineer (Senior)
Koniag Government Services
Washington, DC
…Services company, is seeking an experienced Harness/Traceable Integration Engineer (Senior) to support enterprise DevSecOps operations, API security, and IT administrative and operational…
Added 31 mins ago
Sr Entra ID Integration Engineer
Koniag Government Services
Washington, DC
The Entra ID Integration Engineer (Senior) will serve as the program's primary subject matter expert and technical authority for all Microsoft Entra ID platform capabilities, leading the…

Apple

Sr. Software Engineer, Customer Systems

Austin, TX, United States

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Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

Summary Do you want to help build some of the largest and most consequential enterprise and customer technology systems in the world? Join Apple’s Information Systems and Technology (IS&T) organization.

IS&T is the engine behind everything Apple does for customers and for the people who build for them. It’s Apple’s central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly, IS&T makes the impossible feel effortless.

Customer Systems is part of IS&T and drives the technology behind Apple's customer support experience - from contact center operations to the software powering the iconic Genius Bar. The team also builds and operates AppleCare's online support platform, which handles 6 billion visits per year, delivering seamless, high-quality support to Apple customers around the globe.

Description Customer Systems is part of IS&T and drives the technology behind Apple's customer support experience - from contact center operations to the software powering the iconic Genius Bar. The team also builds and operates AppleCare's online support platform, which handles 6 billion visits per year, delivering seamless, high-quality support to Apple customers around the globe. Design and build microservices powering low-latency, high-throughput customer experiences - serving over a million users daily across Apple Support websites, iOS apps, and phone-based frontends.

Responsibilities

Own end-to-end delivery of features - from technical design and implementation through testing, deployment, and production observability. Drive engineering best practices - code reviews, unit/integration testing, CI/CD pipeline improvements, and documentation - raising the bar for the broader team. Architect non-blocking, event-driven service pipelines that handle millions of concurrent requests with resilience and back-pressure management. Contribute to API design and contract-first development, ensuring backward compatibility and clean integration across service boundaries.

Minimum Qualifications B.S. in Computer Science, Computer Engineering, or a related technical field, or equivalent professional work experience. 5+ years proven experience developing software in a professional capacity. Longer experience preferred. 2+ years proven experience with Java, including proficiency in concurrency, memory management, and performance optimization techniques. Proficiency in OOP principles, data structures, algorithms, and software design patterns (e.g. GoF), with a proven focus on implementing testable, maintainable, and extensible backend code. Experience building production applications with the Spring ecosystem (e.g. Spring Boot, Spring MVC, Spring Security, Spring Data, Spring Cloud, etc.), including proficiency in dependency injection, auto-configuration, reactive programming with WebFlux, and designing microservices using Spring-based patterns. Solid understanding of advanced JVM internals (e.g. garbage collection, memory allocation, JIT, JNI, etc.). Experience designing, implementing, and shipping high-scale, high-performance, highly available, fault-tolerant, and secure cloud-based distributed systems. Solid knowledge of networking concepts, protocols, and infrastructure (e.g. HTTP/HTTPS, TCP/IP, CDN, load balancing, edge computing, DNS, Zero Trust architecture, etc.).

Preferred Qualifications Track record of leading software projects within a team as a tech lead (TL), while mentoring software engineers. Hands-on experience leveraging GenAI coding tools (e.g., Claude, Copilot, Codex) to accelerate the software development lifecycle, enhance code quality, and streamline debugging and testing processes. Experience with complementary programming languages beyond Java (e.g. Go, Python, Ruby, etc.), including practical use for automation scripting, infrastructure tooling, data processing pipelines, and build system customizations. Experience in API design and implementation, including proficiency in RESTful API principles, gRPC, GraphQL, contract-first design (e.g. OpenAPI/Swagger, Protobuf, etc.), API versioning strategies, gateway patterns, rate limiting, and designing APIs for backward compatibility and long-term evolution. Experience with caching strategies and in-memory data technologies (e.g. Redis, Memcached, Hazelcast, Ehcache, etc.), including proficiency in cache invalidation patterns, distributed caching architectures, and session management for high-throughput applications.

EEO Statement Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

Accessibility At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here - in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace

Learn about reasonable accommodations for job applicants

Application Deadline Apple accepts applications to this posting on an ongoing basis.

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Skills

Customer service
CI/CD
API development
Computer science
Computer engineering
Oracle Java
Object-oriented programming
Spring Boot
Microservices
DNS
Coaching
Software development
Debugging
Programming languages
Go
Python
Ruby
Process data
RESTful API
GraphQL
Redis

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