Sr. Engineering Security Program Manager -  Apple Service Engineering (ASE) - iCloud / China

Summary Apple is seeking an experienced engineering program manager for the Apple Services Engineering (ASE) | iCloud organization.

We are looking for passionate, motivated individuals who want to drive and contribute to the extraordinary services and products of iCloud.

You will partner with teams whose mission is to build, maintain, and scale the platform and product layer of Apple’s most critical cloud services in China. Your work will focus at the intersection of infrastructure, platform services, features, reliability, scalability, privacy, security, and regulatory compliance.

Your work will focus on strategic leadership for all programs and work across iCloud in China. You will define the overarching program vision, drive key initiatives from planning through delivery, and maintain a clear, end-to-end view of how the many efforts across these data centers fit together, including their dependencies, risks, and priorities.

Your work will span infrastructure, services, features, reliability, scalability, privacy, security, and regulatory compliance, so you will have the opportunity to partner widely across Apple with engineering teams, operations, security, legal, and business leadership. You will be responsible for identifying, planning, and delivering critical outcomes by autonomously engaging a broad set of stakeholders, communicating program status and strategy to executives, and defining and implementing standard processes that improve our operational efficiency while upholding Apple's high standards for privacy, security, and user experience.

Description Description Technically curious you will autonomously lead projects of varying scale and complexity with cross-functional, geographically dispersed engineering teams with only consultative direction from leadership.

You will influence and drive delivery from design to launch. Ensuring clarity, and establish expectations for services requested, while developing and executing processes, frameworks, metrics, and project plans, and defining scope, schedule, deliverables, and resources. You will help teams and leaders make clear, well-informed trade-offs, operating at every level of the organization, from going deep into technical detail with engineers to representing the program to leadership and to partner teams across Apple. Execution is critical, and you will bring the same rigor to how the work gets done as to what gets delivered.

Responsibilities

Responsibilities

Drive and ship large, multi-functional programs for iCloud in China. Lead all aspects of multiple concurrent deliveries including forecasting, scope, priorities, requirements, timelines, and resource allocation. Manage concise status and program operations. Advise on and carry out risk assessment and mitigation plans as needed. Drive program maturity with cross-functional organizations and teams while continuously working to improve the software development lifecycle process within the org. Foster collaboration across a broad team of cross-functional partners to formulate the roadmap and manage intake of new feature requests. Help set the strategy and communicate status and issues to stakeholders at all levels. Bring clarity by creating plans, driving the team to execute on those plans, setting goals and expectations, and removing roadblocks. Influence and build relationships with team members in all functional areas and at all levels of the organization: engineering, business, product, legal, security, compliance, privacy and leadership. Participate in and facilitate teams working through technical challenges and decisions. Remain curious to understand and be able to represent the overall system design independently. Establish and document known risks, dependencies, and other information central to the project as required. Coordinate rollout readiness for iCloud deployments in China. Define, track, and report on goals for latency and fleet utilization, and drive cross-team work to meet them.

Minimum Qualifications Bachelor's/Master's degree or equivalent work experience in project management or cloud engineering. 5+ years of experience in program or project management, successfully leading highly cross-functional software development. Cloud platform software and infrastructure experience, with working knowledge of software and server delivery, reliability, security, privacy, and compliance review workflows. Fluent in software development processes (SDLC). Have personally orchestrated the delivery of multiple significant client/server software products under demanding timelines, managing multiple work streams cross-functionally across a large organization. Collaborative engagement and technical empathy for engineers. Sound technical foundation, including working knowledge of distributed systems concepts such as load balancing, request routing, capacity planning, and latency, and a highly motivated, self-starting approach. Experience as a project lead, able to focus and simplify, balancing the details with goals, priorities, and trade-offs. Consistent record in defining, maturing processes and key metrics and executing on them. Proven leader who inspires teams, makes sound decisions, and negotiates effectively, with a track record of influencing partners without direct authority. Outstanding written and verbal communication skills. Ability to filter and distill relevant information for the right audience, with strong presentation skills both in person and in multi-location meetings. Able to think critically and creatively, identify risks, and drive execution across multiple teams to remediate them..

Preferred Qualifications Preferred Qualifications Experience of working on regulatory compliance initiatives, particularly China Strong technical proficiency in client/server product development. Past programming experience is a bonus. Experience leading large, complex programs, from requirements gathering and collaboration with teams through software development and release qualification, while maintaining a high bar for quality Experience managing cross-org dependencies across multiple engineering teams Experience with Supply chain and HW forecasting

Pay & Benefits At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $175,500 and $311,700, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

EEO Statement Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

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Application Deadline Apple accepts applications to this posting on an ongoing basis.