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Senior Director, Graphics Systems Software
NVIDIA USA
CA
…and consumer platforms while pioneering new ways to build the systems behind…
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Senior Agentic Insights Engineer
NVIDIA USA
CA
We’re looking for a Senior Agentic Insights Engineer to be the hands-on technical builder behind this transformation. In this role, you’ll develop and operate the agentic infrastructure…
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Senior Software Engineer, Distributed Systems - NIM Factory
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Remote, United States
NVIDIA is the platform upon which every new AI-powered application is built. We are seeking a senior engineer to design and build factory infrastructure and automation for NVIDIA Inference…
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Senior AI Systems and Algorithms Engineer
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NVIDIA is seeking a Senior GenAI Algorithms Engineer to advance the state of the art in foundation model development, training, and deployment. You will work at the intersection of…
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Senior AI Engineer
NVIDIA USA
CA
…years of demonstrable experience in software architecture, systems design, or enterprise platform…
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Senior AI Engineer, Forward Deployed Engineering
NVIDIA USA
CA
12+ years of demonstrable experience in software architecture, systems design or enterprise platform engineering.
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Principal Engineer - AV Simulation and Evaluation
NVIDIA USA
CA
We are seeking a Principal Software Engineer to architect and build core platform systems to accelerate Physical AI development, such as Autonomous Driving (AV) & Robotics. This is a…
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Forward Deployed Engineer
Verizon Data Services LLC
Irving, TX · Charlotte, NC · Basking Ridge, NJ
- $101,000 to $194,000 USD / year
As a Forward Deployed Engineer, you'll have high autonomy to create, improve, design and execute using AI for capacity simulations and optimization, in partnership with the relevant…
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Principal Forward-Deployed Engineer
Docusign
Remote, United States
…documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using the Docusign AI-native IAM platform, companies can…
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Principal Forward-Deployed Engineer
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Remote, United States
…documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using the Docusign AI-native IAM platform, companies can…
Added 2 mins ago
Senior IT Systems Engineer
ExtraHop
Remote, United States
We are seeking a Sr. IT Systems Engineer to ensure the 24x7 availability and performance of our infrastructure through secure, scalable cloud solutions and automation. This is a hybrid…
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Distinguished Hardware Engineer
Cisco Systems, Inc.
San Jose, CA
As a Distinguished Engineer, you will serve as a technical visionary and advisor to Cisco’s engineering business and senior management. You will lead and influence key industry boards,…
Added 5 mins ago
Cybersecurity Senior Analyst | AI Security
The Home Depot
Remote, United States
Cover AI platform security across the program, working with the Sr. Engineer and Staff Engineer teams.
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STAFF SOFTWARE ENGINEER
The Home Depot
Remote, United States
The Staff Software Engineer is responsible for leading a team of engineers building and designing a product that our customers and associates love. As a Staff Software Engineer, you will be…
Added 6 mins ago
Senior IT Systems Engineer I
Rocket Lab Corporation
Long Beach, CA
Based onsite at Rocket Lab's global headquarters in Long Beach, CA, the Senior IT Systems Engineer will join a fast-paced, team-oriented manufacturing environment. This role will be…
Added 6 mins ago
Senior Data Analyst
Marsh
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…more about what makes us different and how you can thrive as a Platform Engineer at…
Added 7 mins ago
Software Engineer - Clinical Software
Caris MPI, Inc.
Irving, TX
The Software Engineer, Clinical Software Products contributes engineering work across Caris's clinical application portfolio: product delivery, reliability, and incremental modernization of…
Added 7 mins ago
Senior IAM & Information Security Engineer
Caris MPI, Inc.
Irving, TX
We are seeking a Senior IAM & Information Security Engineer with deep, hands-on experience to lead the design, implementation, and management of enterprise-level Identity and Access…
Added 13 mins ago
Principal Forward-Deployed Engineer
projects/helpful-passage-853/companies/9810ab3a-d8cd-4ba4-9ee5-ca421241fe3c
United States
Added 13 mins ago
Principal Forward-Deployed Engineer
projects/helpful-passage-853/companies/9810ab3a-d8cd-4ba4-9ee5-ca421241fe3c
United States
Added 14 mins ago
Subject Matter Expert - Pilot-Lackland
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Solid technology skills are required, including a deep understanding of multiple database technologies, enterprise systems integration, and software evaluation techniques. The ability to…
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Senior Platform Engineer, MCP & Connectors
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We are looking for a Senior AI Platform Engineer, MCP & Connectors to design, build, and operate the Model Context Protocol (MCP) connectors linking Claude to Procore’s business systems and…
Added 16 mins ago
Software Engineer, Infrastructure Engineering
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Remote, United States
Messaging: Delivers a reliable, performant, and efficient platform to support asynchronous communication across all products and services at Reddit.
Added 16 mins ago
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Senior Systems Software Engineer
Oracle
Nashville, TN
- $102,300 to $209,500 USD / year
Designs and delivers features for provisioning, onboarding, and platform services; owns small-to-medium components end-to-end. Performs cross-layer debugging spanning kernel/user space,…
Added 16 mins ago
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Senior Application Software Engineer
Oracle
United States
- $86,100 to $187,000 USD / year
Oracle Health is building the next generation of healthcare technology through our Gen2 Electronic Health Record (EHR) platform. We are seeking a highly skilled Principal Software Engineer…

Apple

Senior Software Engineer - Service Observability & Detection

Cupertino, CA, United States

The base pay range for this role is between $184,700 and $324,800, and your base pay will depend on your skills, qualifications, experience, and location.

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Job details

Pay: The base pay range for this role is between $184,700 and $324,800, and your base pay will depend on your skills, qualifications, experience, and location.
Experience: 8+ years of experience in software engineering with deep expertise in observability, reliability engineering, or telemetry platform development.
Posting language: English
Posted: Nov 2, 2026

Original job description

Summary Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Apple Pay and Wallet are at the heart of how millions of people around the world make payments, store credentials, and interact with commerce every day. Behind every tap, every transaction, and every boarding pass is a set of systems that must be fast, reliable, and secure at massive scale. We are looking for a Senior Software Engineer to join the Service Observability & Detection team within Wallet, Payments, and Commerce (WPC). In this role, you will design and build the telemetry foundations, SLO frameworks, and detection systems that give engineering and operations teams deep, real-time visibility into the health of services that hundreds of millions of people depend on every day. You will define what "good" looks like for telemetry at scale - and build systems that ensure we detect failures before our customers do.

Description Apple Pay processes billions of transactions across millions of merchants worldwide. The systems behind Apple Pay, Apple Wallet, Apple Cash, Tap to Pay, and our commerce platforms must meet the highest standards for availability, latency, security, and correctness - with zero tolerance for downtime or data loss.

Our team owns the observability and detection layer across all WPC services. We don't just consume telemetry - we define the telemetry strategy, build the instrumentation standards, and design the SLO and alerting architectures that turn raw signals into actionable detection. We work at the intersection of platform engineering, reliability, and operations - building systems that scale across hundreds of services, thousands of APIs, and billions of transactions.

This is a senior engineering role within one of Apple's most critical and high-scale service organizations. You will work cross-functionally with multiple product and engineering teams - partnering directly with offering owners, platform teams, and operations - to build observability and detection systems that the entire organization depends on. You will lead by influence, drive adoption across teams you don't manage, and set the telemetry and reliability standards that shape how WPC builds, monitors, and operates services at scale.

Responsibilities

Design and build scalable telemetry pipelines using OpenTelemetry - including SDK instrumentation libraries, Collector deployments (agent and gateway tiers), processors, filters, exporters, and metadata enrichment - optimized for high-throughput, low-latency environments where every dropped span or miscounted metric has real-world consequences. Define and enforce telemetry standards across a large service organization - metric naming conventions, span attribute schemas, context propagation patterns, and cardinality management strategies that keep telemetry useful and cost-effective as the system scales. Architect SLO frameworks from the ground up - designing multi-tier SLO models (service-level, feature-level, journey-level) with proper SLI definitions, error budget policies, and burn-rate alerting that reflects actual customer experience rather than synthetic health. Build intelligent alerting systems that scale - multi-layered alert architectures that prevent alert storms during cascading failures, route signals to the right responders, and provide clear context on customer impact, blast radius, and root cause attribution. Design and implement end-to-end user journey monitoring across distributed microservice architectures - correlating traces, metrics, and logs across API gateways, orchestration layers, partner integrations, and asynchronous event pipelines to provide flow-level visibility. Build and maintain observability-as-code infrastructure - managing monitors, SLOs, dashboards, and service catalog definitions through version-controlled, templatized, and repeatable deployment pipelines. Develop tooling and automation that accelerates observability adoption - instrumentation gap detection, automated service catalog enrichment, telemetry health checks, and self-service onboarding for engineering teams. Solve hard telemetry engineering problems at scale - sampling strategies that preserve signal fidelity, tail-based sampling for error and latency outliers, high-cardinality metric management, cross-service trace stitching, and telemetry pipeline reliability under load. Drive observability coverage across third-party and partner integrations where you don't own the code - designing proxy metrics, synthetic probes, and inferred service detection to eliminate blind spots at system boundaries.

Minimum Qualifications 8+ years of experience in software engineering with deep expertise in observability, reliability engineering, or telemetry platform development. Proven track record of leading cross-functional technical initiatives - driving alignment, adoption, and delivery across multiple engineering teams you don't directly manage. Experience building telemetry and observability systems from the ground up - not just configuring tools, but designing instrumentation strategies, telemetry pipelines, and data models that scale to thousands of services and billions of events. Deep hands-on experience with OpenTelemetry - SDK instrumentation, Collector architecture (agent and gateway tiers), processors, exporters, context propagation, and metadata enrichment at scale. Strong understanding of SLOs, SLIs, and error budgets - with hands-on experience defining, implementing, and operating SLO-based alerting in production. Experience designing alerting architectures for complex distributed systems - including burn-rate alerts, multi-signal correlation, intelligent routing, and alert storm prevention. Strong proficiency in at least two of: Kotlin, Java, Go, or Python. Experience with observability platforms such as Datadog, Grafana, Prometheus, or Splunk - including APM, metrics, traces, monitors, and dashboards. Deep understanding of distributed systems concepts including microservices architectures, API gateways, event-driven systems, and service-to-service dependencies. Experience solving hard telemetry problems at scale - sampling strategies, high-cardinality metric management, tail-based sampling, cross-service trace stitching, and pipeline reliability under load. Strong communication and stakeholder management skills - ability to translate complex technical observability concepts into clear strategies for engineering leadership and partner teams. Demonstrated ability to establish org-wide engineering standards and drive adoption through influence, documentation, and tooling rather than mandate. BS or MS in Computer Science, Software Engineering, or a related field, or equivalent professional experience.

Preferred Qualifications Experience working on payment systems, financial services platforms, or other high-compliance, high-availability domains. Experience building observability platforms or telemetry infrastructure that serves an entire engineering organization - not just a single team. Experience leading technical initiatives across organizational boundaries - building consensus, defining standards, and driving adoption without direct authority. Experience applying AI/ML to operational problems such as anomaly detection, intelligent alert grouping, automated incident correlation, or predictive alerting. Familiarity with incident management workflows and tools - understanding how detection feeds into triage, escalation, and resolution. Experience with Infrastructure-as-Code tools such as Terraform or Pulumi for managing observability resources (monitors, SLOs, dashboards) as code. Experience with service catalog or service registry systems - ownership models, dependency mapping, and health scoring at organizational scale. Experience building systems that serve both engineering teams and SOC/NOC operators - balancing depth of signal with clarity of action.

Pay & Benefits At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $184,700 and $324,800, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

EEO Statement Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

Accessibility At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here - in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace

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Application Deadline Apple accepts applications to this posting on an ongoing basis.

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