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Added 4 mins ago
Senior Enterprise Engineer - Salesforce Platform (EAA - STP)
Coinbase
Pierre, SD
The Enterprise Applications & Architecture (EAA) team within Platform is the primary engineering partner for the Sales, Trading, and Prime (STP) business, building and operating Salesforce…
Added 4 mins ago
Senior Software Engineer, Stablecoins
Coinbase
Pierre, SD
As a Senior Software Engineer on the Stablecoin team within the Developer group, you'll help build and scale Coinbase Custom Stablecoins (CCS), the platform that lets partners launch their…
Added 4 mins ago
PN
Senior Databricks Engineer
Pacific Northwest National Laboratory
Pierre, SD
- $133,100 USD / year
We are seeking an experienced Databricks Engineer to support the design, build, and operation of our enterprise data lakehouse that powers analytics and reporting across PNNL systems. This…
Added 4 mins ago
AT
Senior II Site Reliability Engineer
Akamai Technologies, Inc.
Pierre, SD
- $146,400 to $263,600 USD / year
As a Senior Site Reliability Engineer, you will be responsible for:
Added 4 mins ago
AT
Senior II Site Reliability Engineer
Akamai Technologies, Inc.
Pierre, SD
- $146,400 to $263,600 USD / year
As a Senior II Site Reliability Engineer, you will be responsible for:
Added 4 mins ago
Senior Cybersecurity Architect (Cloud)
Amentum
Pierre, SD
Design and implement security architectures for generative AI, machine learning, enterprise copilot, and agentic systems, including secure access, data protection, identity, logging,…
Added 4 mins ago
Cybersecurity Engineer (Cloud)
Amentum
Pierre, SD
Added 4 mins ago
Solutions Architect - Nutanix Database Service
Nutanix
Pierre, SD
The successful candidate will join the Americas Solution Specialists & Systems Engineering Organization at Nutanix - a forward-thinking group dedicated to solving complex enterprise…
Added 8 mins ago
Senior Electrical Engineer
Bristol Myers Squibb
Devens, MA
…influence. The role may evolve in the future to include a reporting engineering team. The role is well suited for an engineer who wants to own systems through their full lifecycle, lead…
Added 8 mins ago
AS
Senior Project Engineer I/II
Agile Space Industries
Durango
- $112,000 to $175,000 USD / year
The Project Engineer works across Program Management, Systems Engineering, Product Leads, Technical Fellows, engineering, manufacturing, test, supply chain, quality, suppliers, and…
Added 8 mins ago
Civil/Structural Engineer
Leidos
Framingham, MA
Leidos Energy division is seeking a Senior Civil/Structural Engineer with strong design knowledge of power projects in civil, geotechnical, hydrological, and structural design…
Added 8 mins ago
Software Engineer Co-op (January 2027)
RTX Corporation
marlborough, MA
…craftspeople in designing and implementing highly innovative systems. You will learn advanced software engineering practices and apply new technologies to develop next generation…
Added 8 mins ago
FM
Sr. Principal Integration Engineer - Cloud Solutions
Fresenius Medical Care
Waltham, MA
- $137,000 to $229,000 USD / year
The Principal Azure Cloud Solutions Engineer serves as a senior technical authority responsible for designing, implementing, and improving secure, scalable, and resilient solutions on…
Added 8 mins ago
Portfolio Engineer
Healthpeak Properties, Inc.
Cambridge, MA
The Director - Portfolio Engineer provides senior building engineering leadership for a portfolio of life science, office and medical office properties. This role establishes and advances…
Added 9 mins ago
Software Engineer (Secret) (4611)
SMX
Boston, MA
SMX is seeking Software Engineers (Junior/Mid/Senior/SME) supporting the design and implementation of secure, scalable multi-cloud infrastructure, applications, and services in support of…
Added 9 mins ago
Cloud Systems Engineer (Secret) (4496)
SMX
Boston, MA
SMX is seeking Cloud Systems Engineers (Junior/Mid/Senior/SME) supporting the design and implementation of secure, scalable multi-cloud infrastructure, applications, and services in support…
Added 9 mins ago
Senior Enterprise Engineer - Salesforce Platform (EAA - STP)
Coinbase
Boston, MA
The Enterprise Applications & Architecture (EAA) team within Platform is the primary engineering partner for the Sales, Trading, and Prime (STP) business, building and operating Salesforce…
Added 9 mins ago
Senior Software Engineer, Stablecoins
Coinbase
Boston, MA
As a Senior Software Engineer on the Stablecoin team within the Developer group, you'll help build and scale Coinbase Custom Stablecoins (CCS), the platform that lets partners launch their…
Added 9 mins ago
PN
Senior Databricks Engineer
Pacific Northwest National Laboratory
Boston, MA
- $133,100 USD / year
We are seeking an experienced Databricks Engineer to support the design, build, and operation of our enterprise data lakehouse that powers analytics and reporting across PNNL systems. This…
Added 9 mins ago
AT
Senior II Site Reliability Engineer
Akamai Technologies, Inc.
Boston, MA
- $146,400 to $263,600 USD / year
As a Senior II Site Reliability Engineer, you will be responsible for:
Added 9 mins ago
AT
Senior II Site Reliability Engineer
Akamai Technologies, Inc.
Boston, MA
- $146,400 to $263,600 USD / year
As a Senior Site Reliability Engineer, you will be responsible for:
Added 9 mins ago
C
Cybersecurity Engineer
CBRE
Boston, MA
- $95,000 to $100,000 USD / year
The mission of the individual in this role is to apply strong cybersecurity engineering knowledge to mitigate cyber security risk with a focus on Secrets Management. Working under the…
Added 9 mins ago
Senior Software Engineer
ManpowerGroup
Boston, MA
Our client is seeking a Senior Software Engineer to join their team. As a Senior Software Engineer, you will be part of the Engineering organization supporting Analytics Engineering. The…
Added 9 mins ago
Senior Cybersecurity Architect (Cloud)
Amentum
Boston, MA
Design and implement security architectures for generative AI, machine learning, enterprise copilot, and agentic systems, including secure access, data protection, identity, logging,…
Added 9 mins ago
Cybersecurity Engineer (Cloud)
Amentum
Boston, MA

Apple

Senior Software Engineer - Service Observability & Detection

Cupertino, CA, United States

The base pay range for this role is between $184,700 and $324,800, and your base pay will depend on your skills, qualifications, experience, and location.

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Job details

Pay: The base pay range for this role is between $184,700 and $324,800, and your base pay will depend on your skills, qualifications, experience, and location.
Experience: 8+ years of experience in software engineering with deep expertise in observability, reliability engineering, or telemetry platform development.
Posting language: English
Posted: Nov 2, 2026

Original job description

Summary Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Apple Pay and Wallet are at the heart of how millions of people around the world make payments, store credentials, and interact with commerce every day. Behind every tap, every transaction, and every boarding pass is a set of systems that must be fast, reliable, and secure at massive scale. We are looking for a Senior Software Engineer to join the Service Observability & Detection team within Wallet, Payments, and Commerce (WPC). In this role, you will design and build the telemetry foundations, SLO frameworks, and detection systems that give engineering and operations teams deep, real-time visibility into the health of services that hundreds of millions of people depend on every day. You will define what "good" looks like for telemetry at scale - and build systems that ensure we detect failures before our customers do.

Description Apple Pay processes billions of transactions across millions of merchants worldwide. The systems behind Apple Pay, Apple Wallet, Apple Cash, Tap to Pay, and our commerce platforms must meet the highest standards for availability, latency, security, and correctness - with zero tolerance for downtime or data loss.

Our team owns the observability and detection layer across all WPC services. We don't just consume telemetry - we define the telemetry strategy, build the instrumentation standards, and design the SLO and alerting architectures that turn raw signals into actionable detection. We work at the intersection of platform engineering, reliability, and operations - building systems that scale across hundreds of services, thousands of APIs, and billions of transactions.

This is a senior engineering role within one of Apple's most critical and high-scale service organizations. You will work cross-functionally with multiple product and engineering teams - partnering directly with offering owners, platform teams, and operations - to build observability and detection systems that the entire organization depends on. You will lead by influence, drive adoption across teams you don't manage, and set the telemetry and reliability standards that shape how WPC builds, monitors, and operates services at scale.

Responsibilities

Design and build scalable telemetry pipelines using OpenTelemetry - including SDK instrumentation libraries, Collector deployments (agent and gateway tiers), processors, filters, exporters, and metadata enrichment - optimized for high-throughput, low-latency environments where every dropped span or miscounted metric has real-world consequences. Define and enforce telemetry standards across a large service organization - metric naming conventions, span attribute schemas, context propagation patterns, and cardinality management strategies that keep telemetry useful and cost-effective as the system scales. Architect SLO frameworks from the ground up - designing multi-tier SLO models (service-level, feature-level, journey-level) with proper SLI definitions, error budget policies, and burn-rate alerting that reflects actual customer experience rather than synthetic health. Build intelligent alerting systems that scale - multi-layered alert architectures that prevent alert storms during cascading failures, route signals to the right responders, and provide clear context on customer impact, blast radius, and root cause attribution. Design and implement end-to-end user journey monitoring across distributed microservice architectures - correlating traces, metrics, and logs across API gateways, orchestration layers, partner integrations, and asynchronous event pipelines to provide flow-level visibility. Build and maintain observability-as-code infrastructure - managing monitors, SLOs, dashboards, and service catalog definitions through version-controlled, templatized, and repeatable deployment pipelines. Develop tooling and automation that accelerates observability adoption - instrumentation gap detection, automated service catalog enrichment, telemetry health checks, and self-service onboarding for engineering teams. Solve hard telemetry engineering problems at scale - sampling strategies that preserve signal fidelity, tail-based sampling for error and latency outliers, high-cardinality metric management, cross-service trace stitching, and telemetry pipeline reliability under load. Drive observability coverage across third-party and partner integrations where you don't own the code - designing proxy metrics, synthetic probes, and inferred service detection to eliminate blind spots at system boundaries.

Minimum Qualifications 8+ years of experience in software engineering with deep expertise in observability, reliability engineering, or telemetry platform development. Proven track record of leading cross-functional technical initiatives - driving alignment, adoption, and delivery across multiple engineering teams you don't directly manage. Experience building telemetry and observability systems from the ground up - not just configuring tools, but designing instrumentation strategies, telemetry pipelines, and data models that scale to thousands of services and billions of events. Deep hands-on experience with OpenTelemetry - SDK instrumentation, Collector architecture (agent and gateway tiers), processors, exporters, context propagation, and metadata enrichment at scale. Strong understanding of SLOs, SLIs, and error budgets - with hands-on experience defining, implementing, and operating SLO-based alerting in production. Experience designing alerting architectures for complex distributed systems - including burn-rate alerts, multi-signal correlation, intelligent routing, and alert storm prevention. Strong proficiency in at least two of: Kotlin, Java, Go, or Python. Experience with observability platforms such as Datadog, Grafana, Prometheus, or Splunk - including APM, metrics, traces, monitors, and dashboards. Deep understanding of distributed systems concepts including microservices architectures, API gateways, event-driven systems, and service-to-service dependencies. Experience solving hard telemetry problems at scale - sampling strategies, high-cardinality metric management, tail-based sampling, cross-service trace stitching, and pipeline reliability under load. Strong communication and stakeholder management skills - ability to translate complex technical observability concepts into clear strategies for engineering leadership and partner teams. Demonstrated ability to establish org-wide engineering standards and drive adoption through influence, documentation, and tooling rather than mandate. BS or MS in Computer Science, Software Engineering, or a related field, or equivalent professional experience.

Preferred Qualifications Experience working on payment systems, financial services platforms, or other high-compliance, high-availability domains. Experience building observability platforms or telemetry infrastructure that serves an entire engineering organization - not just a single team. Experience leading technical initiatives across organizational boundaries - building consensus, defining standards, and driving adoption without direct authority. Experience applying AI/ML to operational problems such as anomaly detection, intelligent alert grouping, automated incident correlation, or predictive alerting. Familiarity with incident management workflows and tools - understanding how detection feeds into triage, escalation, and resolution. Experience with Infrastructure-as-Code tools such as Terraform or Pulumi for managing observability resources (monitors, SLOs, dashboards) as code. Experience with service catalog or service registry systems - ownership models, dependency mapping, and health scoring at organizational scale. Experience building systems that serve both engineering teams and SOC/NOC operators - balancing depth of signal with clarity of action.

Pay & Benefits At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $184,700 and $324,800, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

EEO Statement Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

Accessibility At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here - in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace

Learn about reasonable accommodations for job applicants

Application Deadline Apple accepts applications to this posting on an ongoing basis.

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