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Added 2 mins ago
Partner Solutions Engineer US, Splunk
Cisco Systems, Inc.
Remote, United States
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions…
Added 4 mins ago
Full Stack Software Engineer
Globus Medical, Inc.
Audubon, PA
The Full Stack Software Engineer will be responsible for designing, developing, and maintaining both frontend and backend software for our Robotics products. This role spans modern web…
Added 4 mins ago
PN
Data Scientist 3
Pacific Northwest National Laboratory
Harrisburg, PA
- $140,200 USD / year
…reliable, affordable, secure, and resilient electricity delivery infrastructure; research, development, validation, and effective utilization of renewable energy and efficiency technologies…
Added 4 mins ago
O
Principal AI Agent / Software Engineer- Nashville
Oracle
Harrisburg, PA
- $114,600 to $234,600 USD / year
The Principal AI Agent / Software Engineer is a Senior Staff-level, hands-on technical leadership role responsible for defining, building, and operating next-generation AI systems on Oracle…
Added 5 mins ago
RI
Software Development Engineer
Remitly, Inc.
United States
- $144,000 to $180,000 USD / year
Assess and validate software systems to ensure they adhere to the highest standard for security and compliance, collaborating with internal Infrastructure and Security teams, as needed.
Added 18 mins ago
KC
Wireless Network Engineer
King County
Seattle, WA
- $110,087.54 to $139,542.21 USD / year
King County's Department of Information Technology (KCIT) is seeking a Wireless Network Engineer to join our Network Services team. The Wireless Network Engineer provides engineering,…
Added 19 mins ago
Cloud Platform Administrator (Mid-Level, Senior or Lead) **Sign on Bonus Potential**
The Boeing Company
Berkeley, MO · Seattle, WA · Daytona Beach, FL
The Boeing Company’s Specialized United States Infrastructure Operations is currently seeking a Cloud Platform Administrator (Mid-Level, Senior or Lead) to join the team in Berkeley, MO;…
Added 20 mins ago
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Senior Software Engineer
Jobot
Philadelphia, PA
- $150,000 to $200,000 USD / year
&bullet; Lead technical design decisions, ensuring performance, scalability, and security across applications
Added 21 mins ago
Director of Engineering
Pennant Services, Inc.
Remote, United States
Partner with IT on shared environments, security review, identity, and the boundary between the application platform and enterprise infrastructure
Added 24 mins ago
System Architecture Engineer
Modern Technology Solutions Inc
Hill AFB, UT · Ogden, UT · Hill AFB · Ogden
Modern Technology Solutions, Inc. (MTSI) is seeking a highly skilled System Architecture Engineer to support Intercontinental Ballistic Missile (ICBM) programs within the Air Force Nuclear…
Added 24 mins ago
Senior Test Operations Engineer
Modern Technology Solutions Inc
Hill AFB, UT · Ogden, UT · Hill AFB · Ogden
Modern Technology Solutions, Inc. (MTSI) is seeking a Senior Test Operations Engineer to support Intercontinental Ballistic Missile (ICBM) Programs within the Air Force Nuclear Weapons…
Added 26 mins ago
Lead, Test & Launch Operations Engineer
Rocket Lab Corporation
Long Beach, CA · Wallops Island, VA
Based out of Rocket Lab’s Launch Complex 3 in Wallops Island, VA, the Lead Test and Launch Operations Engineer are responsible for the end-to-end testing, launch, and mission operations of…
Added 28 mins ago
Professional Services Staff Consultant
Palo Alto Networks, Inc.
Remote, United States
Automate Security Workflows: Develop infrastructure-as-code (IaC) and automation scripts to streamline deployment, scaling, and operational management.
Added 39 mins ago
Senior Software Engineer - Linux Backend Systems
Leonardo DRS, Inc.
Germantown, MD
This is not an entry-level engineering role. The Senior Software Engineer is expected to work independently, lead assigned technical work, make sound engineering decisions, and provide…
Added 41 mins ago
SI
Staff Security Engineer, Identity Access Management
Snap Inc.
Los Angeles, CA · Palo Alto, CA · San Diego, CA · Bellevue, WA
- $213,000 to $377,000 USD / year
We’re looking for a Staff Security Engineer to serve as the technical lead for SnapIAM, Snap’s identity and access management platform. SnapIAM provides a centralized platform for managing…
Added 43 mins ago
WF
Network Engineer Level 3
WOOD Federal Solutions
Laurel, MD
- $180,000 to $215,000 USD / year
Overview: Join a high-performing team responsible for designing, implementing, and maintaining a global WAN/LAN infrastructure that supports mission-critical operations worldwide. As a…
Added 46 mins ago
Principal Software Engineer
Pearson
Hoboken, NJ
…interfaces, workflow orchestration, AI, backend services, and cloud infrastructure. You will stay deep in design and implementation while raising the technical judgment and execution of the…
Added 46 mins ago
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Senior Software Engineer - AI Oversight
OpenMined
Remote, United States
- $125,000 to $220,000 USD / year
As a Senior Software Engineer, reporting to the Technical Lead Manager, AI Oversight, you'll build core parts of this system and the products on top of it. You'll also work directly with…
Added 52 mins ago
CI
SRE Systems Engineer (TS/SCI Clearance)
Computable Insights LLC
VA
- $117,200 to $176,700 USD / year
Join our Site Reliability Engineering (SRE) team, where you work alongside Infrastructure and Research and Development partners to keep Salesforce cloud services available for customers…
Added 52 mins ago
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Security Governance Engineer - Secure, Build & Change
Salesforce, Inc.
WA · VA · CA
- $117,200 to $194,200 USD / year
As a Sr. Security Governance Engineer, you'll translate enterprise security policies, regulatory requirements, and risk expectations into measurable, technically actionable controls. You'll…
Added 52 mins ago
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Software Engineer
Salesforce, Inc.
CO
- $117,200 to $176,700 USD / year
Contentful is looking for a Software Engineer to join our Applied AI product line with a primary focus on Marketplace. In this role, you will help build, maintain, and grow the systems,…
Added 57 mins ago
Senior Staff Backend Software Engineer, Grid Applications
Tapestry
Mountain View, CA
…electric grid. We are tackling one of the world’s most important infrastructure challenges: helping the energy system become more visible, understandable, reliable, affordable, abundant,…
Added 1 hour ago
WI
(USA) Principal, Software Engineer, Information Security
Walmart Inc.
United States
- $110,000 to $220,000 USD / year
As a Principal Software Engineer in Information Security, you will lead the design and implementation of secure, scalable software solutions that align with business objectives. This role…
Added 1 hour ago
Systems Engineer
Chenega Corporation
UNAVAILABLE, VA
The Systems Engineer provides on-site, 24/7/365 Tier 1 operations for Google Public Sector’s USG2 sovereign and classified cloud environments, initially supporting Google Distributed Cloud…
Added 1 hour ago
Senior Operations Lead
Chenega Corporation
UNAVAILABLE, VA
…including financial, human capital, recruiting, procurement, security, and technical resources to achieve contract mission requirements. As a result, our ‘small business – big capability’…

Apple

Senior Software Engineer - Service Observability & Detection

Cupertino, CA, United States

The base pay range for this role is between $184,700 and $324,800, and your base pay will depend on your skills, qualifications, experience, and location.

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Job details

Pay: The base pay range for this role is between $184,700 and $324,800, and your base pay will depend on your skills, qualifications, experience, and location.
Experience: 8+ years of experience in software engineering with deep expertise in observability, reliability engineering, or telemetry platform development.
Posting language: English
Posted: Nov 2, 2026

Original job description

Summary Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Apple Pay and Wallet are at the heart of how millions of people around the world make payments, store credentials, and interact with commerce every day. Behind every tap, every transaction, and every boarding pass is a set of systems that must be fast, reliable, and secure at massive scale. We are looking for a Senior Software Engineer to join the Service Observability & Detection team within Wallet, Payments, and Commerce (WPC). In this role, you will design and build the telemetry foundations, SLO frameworks, and detection systems that give engineering and operations teams deep, real-time visibility into the health of services that hundreds of millions of people depend on every day. You will define what "good" looks like for telemetry at scale - and build systems that ensure we detect failures before our customers do.

Description Apple Pay processes billions of transactions across millions of merchants worldwide. The systems behind Apple Pay, Apple Wallet, Apple Cash, Tap to Pay, and our commerce platforms must meet the highest standards for availability, latency, security, and correctness - with zero tolerance for downtime or data loss.

Our team owns the observability and detection layer across all WPC services. We don't just consume telemetry - we define the telemetry strategy, build the instrumentation standards, and design the SLO and alerting architectures that turn raw signals into actionable detection. We work at the intersection of platform engineering, reliability, and operations - building systems that scale across hundreds of services, thousands of APIs, and billions of transactions.

This is a senior engineering role within one of Apple's most critical and high-scale service organizations. You will work cross-functionally with multiple product and engineering teams - partnering directly with offering owners, platform teams, and operations - to build observability and detection systems that the entire organization depends on. You will lead by influence, drive adoption across teams you don't manage, and set the telemetry and reliability standards that shape how WPC builds, monitors, and operates services at scale.

Responsibilities

Design and build scalable telemetry pipelines using OpenTelemetry - including SDK instrumentation libraries, Collector deployments (agent and gateway tiers), processors, filters, exporters, and metadata enrichment - optimized for high-throughput, low-latency environments where every dropped span or miscounted metric has real-world consequences. Define and enforce telemetry standards across a large service organization - metric naming conventions, span attribute schemas, context propagation patterns, and cardinality management strategies that keep telemetry useful and cost-effective as the system scales. Architect SLO frameworks from the ground up - designing multi-tier SLO models (service-level, feature-level, journey-level) with proper SLI definitions, error budget policies, and burn-rate alerting that reflects actual customer experience rather than synthetic health. Build intelligent alerting systems that scale - multi-layered alert architectures that prevent alert storms during cascading failures, route signals to the right responders, and provide clear context on customer impact, blast radius, and root cause attribution. Design and implement end-to-end user journey monitoring across distributed microservice architectures - correlating traces, metrics, and logs across API gateways, orchestration layers, partner integrations, and asynchronous event pipelines to provide flow-level visibility. Build and maintain observability-as-code infrastructure - managing monitors, SLOs, dashboards, and service catalog definitions through version-controlled, templatized, and repeatable deployment pipelines. Develop tooling and automation that accelerates observability adoption - instrumentation gap detection, automated service catalog enrichment, telemetry health checks, and self-service onboarding for engineering teams. Solve hard telemetry engineering problems at scale - sampling strategies that preserve signal fidelity, tail-based sampling for error and latency outliers, high-cardinality metric management, cross-service trace stitching, and telemetry pipeline reliability under load. Drive observability coverage across third-party and partner integrations where you don't own the code - designing proxy metrics, synthetic probes, and inferred service detection to eliminate blind spots at system boundaries.

Minimum Qualifications 8+ years of experience in software engineering with deep expertise in observability, reliability engineering, or telemetry platform development. Proven track record of leading cross-functional technical initiatives - driving alignment, adoption, and delivery across multiple engineering teams you don't directly manage. Experience building telemetry and observability systems from the ground up - not just configuring tools, but designing instrumentation strategies, telemetry pipelines, and data models that scale to thousands of services and billions of events. Deep hands-on experience with OpenTelemetry - SDK instrumentation, Collector architecture (agent and gateway tiers), processors, exporters, context propagation, and metadata enrichment at scale. Strong understanding of SLOs, SLIs, and error budgets - with hands-on experience defining, implementing, and operating SLO-based alerting in production. Experience designing alerting architectures for complex distributed systems - including burn-rate alerts, multi-signal correlation, intelligent routing, and alert storm prevention. Strong proficiency in at least two of: Kotlin, Java, Go, or Python. Experience with observability platforms such as Datadog, Grafana, Prometheus, or Splunk - including APM, metrics, traces, monitors, and dashboards. Deep understanding of distributed systems concepts including microservices architectures, API gateways, event-driven systems, and service-to-service dependencies. Experience solving hard telemetry problems at scale - sampling strategies, high-cardinality metric management, tail-based sampling, cross-service trace stitching, and pipeline reliability under load. Strong communication and stakeholder management skills - ability to translate complex technical observability concepts into clear strategies for engineering leadership and partner teams. Demonstrated ability to establish org-wide engineering standards and drive adoption through influence, documentation, and tooling rather than mandate. BS or MS in Computer Science, Software Engineering, or a related field, or equivalent professional experience.

Preferred Qualifications Experience working on payment systems, financial services platforms, or other high-compliance, high-availability domains. Experience building observability platforms or telemetry infrastructure that serves an entire engineering organization - not just a single team. Experience leading technical initiatives across organizational boundaries - building consensus, defining standards, and driving adoption without direct authority. Experience applying AI/ML to operational problems such as anomaly detection, intelligent alert grouping, automated incident correlation, or predictive alerting. Familiarity with incident management workflows and tools - understanding how detection feeds into triage, escalation, and resolution. Experience with Infrastructure-as-Code tools such as Terraform or Pulumi for managing observability resources (monitors, SLOs, dashboards) as code. Experience with service catalog or service registry systems - ownership models, dependency mapping, and health scoring at organizational scale. Experience building systems that serve both engineering teams and SOC/NOC operators - balancing depth of signal with clarity of action.

Pay & Benefits At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $184,700 and $324,800, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

EEO Statement Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

Accessibility At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here - in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace

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Application Deadline Apple accepts applications to this posting on an ongoing basis.

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