Jobs in the United States

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Added 3 mins ago
Principal Engineer, Autonomy Systems Engineering, ODD Definition & Risk
Motional
Remote, United States
…development and real-world deployment. We are responsible for driving system design, for verifying and validating the autonomy stack, and for defining, measuring, and validating system…
Added 3 mins ago
PTC Creo Parametric - CAD Drafter/Designer
LZ Technology Inc
Houston, TX
The selected candidate must have hands-on experience using PTC Creo Parametric to develop, modify, and maintain 3D models and engineering drawings
Added 4 mins ago
S
Hardware In Loop (HIL) Software Engineer Intern - Winter 2027
Skydio
San Mateo, CA
- $47 to $70 USD / hour
…optimization of Skydio's embedded hardware in the loop (HIL) system. Including the Python test framework, its CI integration, the fleet of physical test stations, and the devices on them.…
Added 5 mins ago
Principal Engineer, Spacecraft Test Development
Spaceflight Industries, Inc.
Tukwila, WA
The Satellite Test Development Engineer responsible for transitioning satellite tests from engineer-driven 'new product' tests to routine, highly automated, efficient test processes that…
Added 5 mins ago
Principal Mechanical Engineer - Payloads
Spaceflight Industries, Inc.
Tukwila, WA
As a Principal Mechanical Engineer on our Optical Payload team at BlackSky you will support the development and integration of our satellite optical payloads, from concept to production, as…
Added 5 mins ago
Staff Electro-Optical Payload Engineer
Spaceflight Industries, Inc.
Tukwila, WA
BlackSky is looking for a strong Staff EO Payload Engineer to work with BlackSky's Payload and Constellation Engineering teams to architect, design, and test new EO payload concepts to…
Added 5 mins ago
Senior Software Test Engineer for Electronic Assemblies
Technology Service Corporation
Huntsville, AL
Falcata is currently seeking a Senior Software Test Engineer for Electronic Assemblies in Huntsville, AL with an industry focus in the testing of RF & Microwave systems. In this role, the…
Added 7 mins ago
Automation Test Engineer Senior
SAIC
Ashburn, VA
After the first year, you will have the option to do 2 days per week on-site · Selenium (must have)
Added 7 mins ago
Systems Engineer
Vantor Inc.
Orlando, FL
The Systems Engineer partners with product management, business stakeholders, solution architects, and software development teams to define and deliver software solutions that meet business…
Added 8 mins ago
Systems Integration and Test (I&T) Engineer
General Dynamics Mission Systems, Inc
McLeansville, NC
ROLE AND POSITION OBJECTIVES: As a systems engineer for the Coastal family, you’ll be a member of a cross functional team responsible for the execution of a predetermined and highly complex…
Added 12 mins ago
Senior Software Engineer (Remote)
Govcio LLC
United States
GovCIO is seeking an experienced Senior Software Engineer to support the Department of Veterans Affairs (VA) Data Modernization initiative. The engineer will lead the design, development,…
Added 13 mins ago
Systems Engineer II
Proconex
Royersford, PA
The Systems Engineer II is a professional-level engineering role responsible for independently executing automation and control system projects and support activities with minimal…
Added 16 mins ago
T
Implementation Engineer
Tennr
New York City, NY
- $110,000 to $120,000 USD / year
As an Implementation Engineer, you’ll build, test, and support automation solutions for Tennr’s most complex customers: large-scale health systems, national provider groups, and strategic…
Added 17 mins ago
Lead Service Delivery Engineer
Wells Fargo Bank, N. A.
IRVING, TX · CHARLOTTE, NC
The Lead Service Delivery Engineer provides technical leadership across enterprise applications, APIs, platforms, and infrastructure to improve how technology services are built, delivered,…
Added 18 mins ago
GP
Advanced Manufacturing Engineer – Detector Process & Integration
GE Precision Healthcare LLC
United States
- $105,600 to $158,400 USD / year
As an Advanced Manufacturing Engineer (AME), you will provide technical leadership and manufacturing support for HLA, CsI scintillator deposition, and detector back-end processes. You will…
Added 18 mins ago
Full Stack Engineer Lead Java/React- Vice President
Citibank, N.A.
United States
…management teams and business stakeholders to ensure seamless integration of functions. Identify and define necessary system enhancements to deploy new products and process improvements,…
Added 21 mins ago
Senior Infrastructure Engineer
Crusoe
Sunnyvale, CA
We are seeking a Software Engineer to join Crusoe’s Hardware Systems Engineering team and build the tools, automation, and data platforms that let our hardware engineers debug, validate,…
Added 23 mins ago
Senior Forward Deployed Engineer (FDE Lead
ewminds consulting Services
East Pittsburgh, PA
Experience with API design, system integration, and secure engineering practices
Added 23 mins ago
Senior Enterprise Technical Support Engineer
Apple
Sunnyvale, CA
We are strengthening our team, and we are seeking an exceptional Enterprise Technical Support Engineer. We feature a dynamic environment with creative, hard-working people and…
Added 25 mins ago
Principal Senior Engineer - FPGA Design - $20K Sign On Bonus
BAE Systems
Westminster, CO
FPGA development and digital IP integration for tactical RF, high reliability electronic systems. Assignments include designs which will include SOC architectures utilizing soft-core…
Added 25 mins ago
H
UEFI BIOS Developer for HP Z Workstations
HP
Fort Collins, CO
- $105,050 to $161,800 USD / year
As an engineer on the HP Z Workstations team, you will design, develop, debug, and maintain UEFI system firmware (BIOS) to deliver innovative solutions to customers. You will work in a…
Added 26 mins ago
Mechanical Development Engineer JR-050840
Brunswick Corporation
Lebanon, MO
As part of the talented Brunswick Boat Group, you will drive mechanical system design and integration for Brunswick’s marine products, collaborating cross-functionally to deliver…
Added 30 mins ago
CC
Senior AI & ML Engineer
Continental Casualty Company
Chicago, IL
- $72,000 to $141,000 USD / year
…orchestration design, state and memory management, tool and API integration, and safe autonomy controls, including human-in-the-loop approvals, permission scoping, and comprehensive audit…
Added 31 mins ago
Project Engineer
Magna Mirrors of America, Inc.
Duncan, SC
Must have excellent interpersonal skills to exercise influence at various levels and functions · Must have working knowledge of English
Added 33 mins ago
LW
SRM Structures Design Engineer
Long Wall
Remote, United States
- $115,000 to $190,000 USD / year
Long Wall is looking for an experienced Solid Rocket Motor (SRM) Structures Design Engineer to support the design, development, and production of SRMs for our interceptor system. This role…

Senior Enterprise Technical Support Engineer

Sunnyvale, CA, United States

The base pay range for this role is between $178,400 and $297,200, and your base pay will depend on your skills, qualifications, experience, and location.

Apply on jobs.apple.com About employer

Applications open in a new tab.

Job details

Pay: The base pay range for this role is between $178,400 and $297,200, and your base pay will depend on your skills, qualifications, experience, and location.
Experience: 10+ years of related industry experience
Posting language: English
Posted: Nov 10, 2026

Original job description

Summary Imagine what you could do here. At Apple, great new ideas have a way of becoming phenomenal products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish!

We are strengthening our team, and we are seeking an exceptional Enterprise Technical Support Engineer. We feature a dynamic environment with creative, hard-working people and groundbreaking technologies. Join us and make a diﬀerence.

In this exciting position you will be part of the AppleCare Enterprise Services (ACES) Deployment and Services Technology Group. You’ll provide customer support and escalation support, mentoring, and guidance, for Enterprise Customer Support Engineers. This position will include advanced technical assistance via telephone, e-mail, or on-site visits to ACES Enterprise customers and AppleCare Enterprise locations.

Description We are looking for a Senior Enterprise Technical Support Engineer who is self-motivated, has great diagnostic instincts, and enjoys working cross functionally. You are a strong advocate for customer satisfaction and have deep knowledge of Apple’s Deployment and Services design, with a strong technical foundation in troubleshooting theory and practice. You have solid experience with Apple developed applications and a deep understanding of core technologies, networking, and deployments.

Responsibilities

You will be tasked with providing solutions to technical problems for system administrators deploying, managing, and integrating server platforms or networks based on macOS and iOS devices. You will assist in the creation and maintenance of technical resource documents and will be responsible for knowledge transfer to other support-staﬀ, including mentoring and training, both to groups and one-on-one.

The right candidate will enjoy diagnosing high-performing systems from the ground up, working in close partnership with various internal teams. You will also possess keen judgement in selecting technologies and understanding the right solution for Enterprise class solutions.

Minimum Qualifications Bachelors degree or equivalent experience required 10+ years of related industry experience

Preferred Qualifications Ability to work well on a team, at the same time demonstrating individual responsibility and unmatched work ethic Ability to capture information and solve complex problems Driven to develop and use professional relationships across Apple organizations Track record of successful collaboration with and influencing of development Excellent Enterprise class customer-facing skills Knowledge of App Attestation, Content Caching, Single Sign-On (SSO) and Platform SSO, Enterprise Cloud Services

Possess deep knowledge of foundational Device Deployment technologies such as:

Declarative Management Apple’s Business and School Manager Services Account Driven Enrollment Programs MDM Integration and Management Installation and Software Update Apple Schoolwork and Classroom Volume Purchase Program Apple Configurator Ability to gather information and solve complex problems. Collaborate with other teams, including Sales, Readiness, and Software Engineering, to investigate and resolve complex issues impacting Apple products. Understand how products should work and be able to explain simply what isn’t working. Ability to see past the question and understand the underlying need. Know when it’s necessary to address the actual need instead of just answering the question. Demonstrate excellent communication skills, and adapt you communication style to the audience. This position may require occasional domestic or international travel, as well as availability during evenings and weekends to support critical customer issues.

Pay & Benefits At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $178,400 and $297,200, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

EEO Statement Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

Accessibility At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here - in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace

Learn about reasonable accommodations for job applicants

Application Deadline Apple accepts applications to this posting on an ongoing basis.

Apply on jobs.apple.com About employer

More about this job

Skills

Technical support
ACES
Customer service
Coaching
Apple macOS
Guide staff
Collaboration
Mobile device management
Sales
Communication skills

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Work requirements

Jobs in the United States