Jobs in the United States

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Added 1 min ago
PI
Software Engineer
PayPal, Inc.
San Jose, CA
- $143,500 to $212,850 USD / year
This job delivers complete solutions spanning all phases of the Software Development Lifecycle (SDLC). It involves advising management on project-level issues, guiding junior engineers,…
Added 2 mins ago
SO
EXECUTIVE SECRETARY I, Opt. 2 (UMP)
State of Illinois
Springfield, IL
- $4,568 to $6,133 USD / month
Anticipated Hybrid Work Schedule Availability: 1 to 5 Days per week in office, depending on operational needs
Added 2 mins ago
Unified Endpoint Management (UEM) Engineer
GD Information Technology, Inc.
United States
The UEM Engineer must have:
Added 2 mins ago
Sr. F5 Application Delivery Engineer
GD Information Technology, Inc.
United States
Must have F5 Certified Technology Specialist (F5-CTS) Certification
Added 3 mins ago
Lead Service Delivery Engineer
Wells Fargo Bank, N. A.
IRVING, TX · CHARLOTTE, NC
…security, and self-service capabilities. The Lead Service Delivery Engineer partners across application, platform, and infrastructure teams to resolve complex technical challenges and…
Added 3 mins ago
Lead Automation Software Engineer
Wells Fargo Bank, N. A.
CONCORD, CA · CHANDLER, AZ · SAN ANTONIO, TX · CHARLOTTE, NC · MCLEAN, VA · IRVING, TX · MENLO PARK, CA
Wells Fargo is seeking a Lead Software Engineer for Network Automation and Software development (e.g., Nautobot, Ansible, Python, APIs, Terraform) and a solid understanding of the…
Added 4 mins ago
Full Stack Engineer Lead Java/React- Vice President
Citibank, N.A.
United States
…leader to join our team as a Vice President. This is more than a development role; it's a senior-level position where you will be responsible for establishing and implementing…
Added 6 mins ago
Full Stack Software Engineer
BetterHelp
Remote, United States
As a Full Stack Software Engineer at BetterHelp, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion…
Added 7 mins ago
Lead Systems Engineer - Project Engineering
Aerospace
Phoenix, AZ
YOU MUST HAVE
Added 7 mins ago
Foundry Developer
CACI
Ashburn, VA · Ashburn
…the customer's mission and growth objectives through Agile software development. You will work in close collaboration with team members and other stakeholders within Agile…
Added 8 mins ago
Manufacturing Engineer II - Onsite
TE Connectivity
FAIRVIEW, NC
Please note: This position may involve working with technical data, technology, software/source code, hardware, or other items (collectively "items") subject to U.S. and non-U.S. export…
Added 8 mins ago
Principal Hardware Engineer
PsiQuantum
Milpitas, CA
PsiQuantum also develops the algorithms and software needed to make these systems commercially valuable. Our application, software, and industry teams work directly with leading Fortune 500…
Added 9 mins ago
Vice President – Full Java Stack Engineer
ewminds consulting Services
Pittsburgh, PA
We are seeking a Vice President – Full Stack Engineer to join a mission-critical engineering team supporting a high-performance, regulated enterprise platform. This is a hands-on…
Added 9 mins ago
Senior Forward Deployed Engineer (FDE Lead
ewminds consulting Services
East Pittsburgh, PA
14+ years of software engineering and technical leadership experience, including ownership of production systems and large-scale delivery initiatives.
Added 9 mins ago
Senior Vice President, Infrastructure Engineering (Mainframe Communications Systems Software Engineer
ewminds consulting Services
Jersey City, NJ
(SVP) Senior Vice President, Infrastructure Engineering (Mainframe Communications Systems Software Engineer)
Added 9 mins ago
Full Stack Engineer
ewminds consulting Services
Clairton, PA
· Lead end-to-end software delivery: requirements, design, development, testing, deployment, and post-release support across multiple applications and services
Added 9 mins ago
Senior Enterprise Technical Support Engineer
Apple
Sunnyvale, CA
We are strengthening our team, and we are seeking an exceptional Enterprise Technical Support Engineer. We feature a dynamic environment with creative, hard-working people and…
Added 11 mins ago
Electrical Engineer (hybrid)
BAE Systems
Cedar Rapids, IA
Proficiency in Microsoft Visual Studio and software development using C# and/or C++.
Added 14 mins ago
Human Resources Manager, Fargo
AGCO
Fargo, ND
Solutions for Every Season - We engineer and deliver precision ag hardware, software, and cloud-based platforms that connect every corner of the farm.
Added 15 mins ago
Software Engineer II, HR App Engineering
Chewy, Inc.
Boston, MA · Minneapolis, MN
Chewy is seeking an AI-focused Software Engineer II for our HR Systems & Solutions team in Boston, Minneapolis or Seattle. This team is helping to transform the Chewy HR operational…
Added 17 mins ago
AI Engineer/Senior AI Engineer
Center for a New American Security
Washington, DC
…security analysis hasn’t been built yet. CNAS is seeking an AI Engineer / Senior AI Engineer to embed with some of the nation’s top AI and national security researchers, editors, and…
Added 17 mins ago
Software Development Engineer, Amazon Leo Networking Software
Amazon Kuiper Manufacturing Enterprises LLC
Redmond, WA
We are looking for a strong engineer, who are passionate about building solution in a green field, and are excited about building solutions that enhance automation, stability, and release…
Added 17 mins ago
S
Corporate Functions Lead Software Engineer – VP III
SSB&T
Boston, MA · Princeton, NJ
- $120,000 to $217,500 USD / year
We are seeking a highly experienced, hands-on technology leader to serve as the Corporate Functions Lead Software Engineer – VP III, responsible for designing, building, and modernizing…
Added 19 mins ago
Transportation Engineer 1 (Early 2027 Start!)
CDM Smith
Lisle, IL
Basic Knowledge of engineer principles of design. Knowledge of Microsoft business software (excel, word, etc.). Good verbal and written communication skills.
Added 19 mins ago
EM
Associate Engineer I/II
Eastern Municipal Water District
Perris, CA
- $68.98 to $85.92 USD / hour
Performs project engineer tasks on various capital improvement, maintenance, and development projects and/or planning studies; serves as point of contact among project stakeholders…

Senior Enterprise Technical Support Engineer

Sunnyvale, CA, United States

The base pay range for this role is between $178,400 and $297,200, and your base pay will depend on your skills, qualifications, experience, and location.

Apply on jobs.apple.com About employer

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Job details

Pay: The base pay range for this role is between $178,400 and $297,200, and your base pay will depend on your skills, qualifications, experience, and location.
Experience: 10+ years of related industry experience
Posting language: English
Posted: Nov 10, 2026

Original job description

Summary Imagine what you could do here. At Apple, great new ideas have a way of becoming phenomenal products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish!

We are strengthening our team, and we are seeking an exceptional Enterprise Technical Support Engineer. We feature a dynamic environment with creative, hard-working people and groundbreaking technologies. Join us and make a diﬀerence.

In this exciting position you will be part of the AppleCare Enterprise Services (ACES) Deployment and Services Technology Group. You’ll provide customer support and escalation support, mentoring, and guidance, for Enterprise Customer Support Engineers. This position will include advanced technical assistance via telephone, e-mail, or on-site visits to ACES Enterprise customers and AppleCare Enterprise locations.

Description We are looking for a Senior Enterprise Technical Support Engineer who is self-motivated, has great diagnostic instincts, and enjoys working cross functionally. You are a strong advocate for customer satisfaction and have deep knowledge of Apple’s Deployment and Services design, with a strong technical foundation in troubleshooting theory and practice. You have solid experience with Apple developed applications and a deep understanding of core technologies, networking, and deployments.

Responsibilities

You will be tasked with providing solutions to technical problems for system administrators deploying, managing, and integrating server platforms or networks based on macOS and iOS devices. You will assist in the creation and maintenance of technical resource documents and will be responsible for knowledge transfer to other support-staﬀ, including mentoring and training, both to groups and one-on-one.

The right candidate will enjoy diagnosing high-performing systems from the ground up, working in close partnership with various internal teams. You will also possess keen judgement in selecting technologies and understanding the right solution for Enterprise class solutions.

Minimum Qualifications Bachelors degree or equivalent experience required 10+ years of related industry experience

Preferred Qualifications Ability to work well on a team, at the same time demonstrating individual responsibility and unmatched work ethic Ability to capture information and solve complex problems Driven to develop and use professional relationships across Apple organizations Track record of successful collaboration with and influencing of development Excellent Enterprise class customer-facing skills Knowledge of App Attestation, Content Caching, Single Sign-On (SSO) and Platform SSO, Enterprise Cloud Services

Possess deep knowledge of foundational Device Deployment technologies such as:

Declarative Management Apple’s Business and School Manager Services Account Driven Enrollment Programs MDM Integration and Management Installation and Software Update Apple Schoolwork and Classroom Volume Purchase Program Apple Configurator Ability to gather information and solve complex problems. Collaborate with other teams, including Sales, Readiness, and Software Engineering, to investigate and resolve complex issues impacting Apple products. Understand how products should work and be able to explain simply what isn’t working. Ability to see past the question and understand the underlying need. Know when it’s necessary to address the actual need instead of just answering the question. Demonstrate excellent communication skills, and adapt you communication style to the audience. This position may require occasional domestic or international travel, as well as availability during evenings and weekends to support critical customer issues.

Pay & Benefits At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $178,400 and $297,200, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

EEO Statement Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

Accessibility At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here - in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace

Learn about reasonable accommodations for job applicants

Application Deadline Apple accepts applications to this posting on an ongoing basis.

Apply on jobs.apple.com About employer

More about this job

Skills

Technical support
ACES
Customer service
Coaching
Apple macOS
Guide staff
Collaboration
Mobile device management
Sales
Communication skills

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Work requirements

Jobs in the United States