Jobs in the United States

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Added 2 mins ago
Process Engineer
Flextronics America, LLC
TX
To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Process Engineer located in Austin TX.
Added 2 mins ago
DT
PostgreSQL Developer / Cloud Engineer – Database Platforms – Plano, TX
Dhaka Technologies Limited Company
Plano, TX
- $50 to $55 USD / hour
Dhaka Technologies is seeking an experienced PostgreSQL Developer / Cloud Engineer with 10+ years of professional experience to support database development, migration, optimization, and…
Added 3 mins ago
Principal Engineer, Spacecraft Test Development
Spaceflight Industries, Inc.
Tukwila, WA
The Satellite Test Development Engineer responsible for transitioning satellite tests from engineer-driven 'new product' tests to routine, highly automated, efficient test processes that…
Added 3 mins ago
Principal Mechanical Engineer - Payloads
Spaceflight Industries, Inc.
Tukwila, WA
As a Principal Mechanical Engineer on our Optical Payload team at BlackSky you will support the development and integration of our satellite optical payloads, from concept to production, as…
Added 3 mins ago
Staff Electro-Optical Payload Engineer
Spaceflight Industries, Inc.
Tukwila, WA
BlackSky is looking for a strong Staff EO Payload Engineer to work with BlackSky's Payload and Constellation Engineering teams to architect, design, and test new EO payload concepts to…
Added 4 mins ago
Senior Software Engineer - Reporting, Client Service Technology
Income Research Management
Boston, MA
The ideal candidate combines strong application development and reporting expertise with systems thinking, solution design capability, and the ability to collaborate effectively with…
Added 4 mins ago
IS
Python Engineer
INSPYR Solutions
Cupertino, CA
- $70 to $84 USD / hour
Experience with agentic AI development or AI-assisted application development
Added 4 mins ago
GI
Systems Engineer (SQL)
Goldbelt, Inc.
Remote, United States
- $140,000 to $175,000 USD / year
Must have a DoD Approved 8140/8570 Baseline Certification: Category IAT Level II
Added 4 mins ago
GI
Systems Engineer (Oracle)
Goldbelt, Inc.
Remote, United States
- $145,000 to $180,000 USD / year
Must have a DoD Approved 8140/8570 Baseline Certification: Category IAT Level II
Added 4 mins ago
Welding Engineer
Persona AI Inc
Houston, TX
Added 6 mins ago
T
Senior Solution Engineer
Tanium
Remote, United States
- $146,000 to $224,000 USD / year
…technology and architecture, operational and business needs; and the development and presentation of appropriate Tanium solutions. You will lead deep-dive technical discussions with the…
Added 6 mins ago
TT
Senior Security Engineer
True Talent Solutions Partners
San Francisco, CA
- $200,000 to $330,000 USD / year
Join the security team at a rapidly growing enterprise AI company, where you will own application security for a multi-tenant platform. You will work directly with product engineers to…
Added 6 mins ago
Automation Test Engineer Senior
SAIC
Ashburn, VA
After the first year, you will have the option to do 2 days per week on-site · Selenium (must have)
Added 6 mins ago
Systems Engineer
Vantor Inc.
Orlando, FL
The Systems Engineer partners with product management, business stakeholders, solution architects, and software development teams to define and deliver software solutions that meet business…
Added 7 mins ago
Software Engineer II, HR App Engineering
Chewy
Boston, MA · Minneapolis, MN
Chewy is seeking an AI-focused Software Engineer II for our HR Systems & Solutions team in Boston, Minneapolis or Seattle. This team is helping to transform the Chewy HR operational…
Added 7 mins ago
AE
Electronic Engineer I
Advanced Energy Industries, Inc
Redwood City, CA
- $85,000 to $125,000 USD / year
Looking to launch or grow your career in power electronics? As an Electrical Engineer I, you'll work alongside experienced engineers to design, test, and bring to market advanced…
Added 8 mins ago
MA
Instructor, Civil Engineering Technology (Full-time)- For MATC Employees Only
Milwaukee Area Technical College
Milwaukee, WI
- $56,590 to $82,821 USD / year
- Full-time
Must have one (1) of the following: · At least one (1) year of work experience must have occurred within the last five (5) years -OR-
Added 8 mins ago
Advanced Manufacturing Engineering Intern, Process & Equipment (Summer 2027)
GLOBALFOUNDRIES U.S. INC.
NY
Must have at least an overall 3.0 GPA and be in good academic standing
Added 8 mins ago
Senior Project Electrical Maintenance Engineer
Materion Brush Inc
Elmore, OH
Under the direction of the Senior Project Manager, the Senior Project Electrical Maintenance Engineer will play a key role in managing and executing strategic capital projects at the…
Added 9 mins ago
BC
EPC Transformation Communications Specialist
Bechtel Corporation
Reston, VA
- $91,700 to $132,600 USD / year
…Specialist to help bring to life the innovations changing how we engineer, procure, and build. From autonomous construction equipment and advanced robotics to AI-powered tools and digital…
Added 10 mins ago
SENIOR DATA ENGINEER
H. Lee Moffitt Cancer Center and Research Institute, Inc.
United States
The Senior Data Engineer, as a member of the Data Engineering team, will provide expertise in the design, deployment, and maintenance of data engineering frameworks that support Enterprise…
Added 10 mins ago
Engineer Project
Copeland LP
Sidney, OH
This role is hybrid eligible with the requirement to be in office at least three days per week
Added 11 mins ago
Senior Software Engineer (Remote)
Govcio LLC
United States
GovCIO is seeking an experienced Senior Software Engineer to support the Department of Veterans Affairs (VA) Data Modernization initiative. The engineer will lead the design, development,…
Added 11 mins ago
Software Developer, Senior
Precision Solutions
Huntsville, AL
As a software sustainment engineer, you play a pivotal role in an application’s functional life. From troubleshooting to fixing bugs, you use your operations and maintenance skills to…
Added 11 mins ago
BV
Application Developer (Java, JavaScript) (Full-Stack)
Broadway Ventures
Remote, United States
- $55 to $70 USD / hour
The Application Developer builds the Java services that ingest public health IT data, observe deployed FHIR endpoints, validate what they find, and assemble reproducible evidence cases for…

Senior Enterprise Technical Support Engineer

Sunnyvale, CA, United States

The base pay range for this role is between $178,400 and $297,200, and your base pay will depend on your skills, qualifications, experience, and location.

Apply on jobs.apple.com About employer

Applications open in a new tab.

Job details

Pay: The base pay range for this role is between $178,400 and $297,200, and your base pay will depend on your skills, qualifications, experience, and location.
Experience: 10+ years of related industry experience
Posting language: English
Posted: Nov 10, 2026

Original job description

Summary Imagine what you could do here. At Apple, great new ideas have a way of becoming phenomenal products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish!

We are strengthening our team, and we are seeking an exceptional Enterprise Technical Support Engineer. We feature a dynamic environment with creative, hard-working people and groundbreaking technologies. Join us and make a diﬀerence.

In this exciting position you will be part of the AppleCare Enterprise Services (ACES) Deployment and Services Technology Group. You’ll provide customer support and escalation support, mentoring, and guidance, for Enterprise Customer Support Engineers. This position will include advanced technical assistance via telephone, e-mail, or on-site visits to ACES Enterprise customers and AppleCare Enterprise locations.

Description We are looking for a Senior Enterprise Technical Support Engineer who is self-motivated, has great diagnostic instincts, and enjoys working cross functionally. You are a strong advocate for customer satisfaction and have deep knowledge of Apple’s Deployment and Services design, with a strong technical foundation in troubleshooting theory and practice. You have solid experience with Apple developed applications and a deep understanding of core technologies, networking, and deployments.

Responsibilities

You will be tasked with providing solutions to technical problems for system administrators deploying, managing, and integrating server platforms or networks based on macOS and iOS devices. You will assist in the creation and maintenance of technical resource documents and will be responsible for knowledge transfer to other support-staﬀ, including mentoring and training, both to groups and one-on-one.

The right candidate will enjoy diagnosing high-performing systems from the ground up, working in close partnership with various internal teams. You will also possess keen judgement in selecting technologies and understanding the right solution for Enterprise class solutions.

Minimum Qualifications Bachelors degree or equivalent experience required 10+ years of related industry experience

Preferred Qualifications Ability to work well on a team, at the same time demonstrating individual responsibility and unmatched work ethic Ability to capture information and solve complex problems Driven to develop and use professional relationships across Apple organizations Track record of successful collaboration with and influencing of development Excellent Enterprise class customer-facing skills Knowledge of App Attestation, Content Caching, Single Sign-On (SSO) and Platform SSO, Enterprise Cloud Services

Possess deep knowledge of foundational Device Deployment technologies such as:

Declarative Management Apple’s Business and School Manager Services Account Driven Enrollment Programs MDM Integration and Management Installation and Software Update Apple Schoolwork and Classroom Volume Purchase Program Apple Configurator Ability to gather information and solve complex problems. Collaborate with other teams, including Sales, Readiness, and Software Engineering, to investigate and resolve complex issues impacting Apple products. Understand how products should work and be able to explain simply what isn’t working. Ability to see past the question and understand the underlying need. Know when it’s necessary to address the actual need instead of just answering the question. Demonstrate excellent communication skills, and adapt you communication style to the audience. This position may require occasional domestic or international travel, as well as availability during evenings and weekends to support critical customer issues.

Pay & Benefits At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $178,400 and $297,200, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

EEO Statement Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

Accessibility At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here - in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace

Learn about reasonable accommodations for job applicants

Application Deadline Apple accepts applications to this posting on an ongoing basis.

Apply on jobs.apple.com About employer

More about this job

Skills

Technical support
ACES
Customer service
Coaching
Apple macOS
Guide staff
Collaboration
Mobile device management
Sales
Communication skills

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Work requirements

Jobs in the United States