Senior Engineering Program Manager, Infrastructure Services

Summary Do you want to help build some of the largest and most consequential enterprise and customer technology systems in the world? Join Apple’s Information Systems and Technology (IS&T) organization. IS&T is the engine behind everything Apple does for customers and for the people who build for them. It’s Apple’s central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly, IS&T makes the impossible feel effortless.”

Do you love building solutions to handle global complexity and immense scale? Imagine what you could do here.

Infrastructure Services is part of IS&T and the foundation of Apple's global network operations - managing data center equipment and systems to deliver compute, storage, and networking services for teams across Apple, including its internal developer community. From individual facilities to a worldwide network, Infrastructure Services ensures the technology underneath everything works without question.

Description We are seeking a driven and dynamic EPM passionate about optimizing Apple’s infrastructure to unlock new experiences for global users. You'll play a significant role in aligning infrastructure results with critical timelines for the introduction of these new products and services. Your responsibilities will revolve around defining vital technical tasks, being responsible for program progress, facilitating collaboration through meetings, and delivering detailed reports on advancement towards overall program goals!

Responsibilities

The Infrastructure Services Programs & Solutions - Special Programs Senior Engineering Program Manager will partner with teams across Apple to ensure infrastructure readiness, specifically within our data centers and colocation sites, for Apple’s newest products and services. If you are passionate about enabling detailed user experiences across Apple devices, this is the opportunity for you. Comprehend new product/service program objectives: Gain a comprehensive understanding of program goals and design/engineering requirements for enabling new products/services Define design and implementation plans: Partner with product and service teams to develop design and implementation plans to introduce new high-performant, secure infrastructure solutions for enabling new products/services Create technical roadmaps: Define vital technical tasks, dependencies, and establish clear timelines for Infrastructure Services teams to meet program objectives Monitor progress: Track and assess progress towards achieving crucial program achievements, ensuring alignment with program objectives Risk management: Identify risks and drive technical mitigation plans according to program timelines Documentation management: Maintain detailed and comprehensive technical and functional documentation for stakeholders Facilitate cross-functional alignment: Drive meetings with product and service teams to facilitate technical and functional collaboration Progress reporting: Generate detailed progress reports on a weekly basis, communicating achievements, challenges, and timely updates to partners

Minimum Qualifications Experience in program management (5+ years) in data center infrastructure or related technical domains Experience with program/project management software (OmniPlan, Wrike, etc.) BS/MS or equivalent experience in computer science, computer engineering, or similar technical field

Preferred Qualifications Validated experience in program management (7+ years) in data center infrastructure or related technical domains Proficiency in defining technical program scope, establishing timelines, and handling dependencies within a sophisticated organizational structure Strong technical problem-solving skills with the ability to interpret data and make strategic decisions Exceptional communication and interpersonal skills, ability to enable effective collaboration across complementary teams and partners Meticulous approach with a focus on maintaining accurate technical documentation and progress tracking

Pay & Benefits At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $175,500 and $311,700, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

EEO Statement Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

Accessibility At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here - in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

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Application Deadline Apple accepts applications to this posting on an ongoing basis.