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Clinical Specialist, Pain Interventions - R79588 Associate Clinical Specialist, Pain Interventions - Charleston, WV
MDU Medtronic USA Inc
Remote, United States
…necessary equipment and products required are available, providing technical support and device selection, and performing programming and testing of all device…
Added just now
Senior Engineering Program Manager - Onsite
SNT Medtronic Navigation, Inc.
Fort Worth, TX
The Senior Engineering Program Manager serves as the Operations leader for new product introduction (NPI) programs, providing end-to-end accountability for operational readiness,…
Added just now
Senior Electronic Component Development Engineer (Supplier Quality)
MED Medtronic Inc
Tempe, AZ
Lead failure analysis, root cause investigation, and corrective actions for component-related issues while working with suppliers, manufacturing and quality teams to resolve technical and…
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Principal Systems Engineer (CAS)
MED Medtronic Inc
Mounds View, MN
Technical reviews. Plan and lead architecture reviews, requirements reviews, design reviews, trade studies, and technical decision forums. Communicate conclusions, residual risks, and…
Added 1 min ago
AI
Technical QA and Automation Lead
Applied Information Sciences, Inc
Remote, United States
- $116,000 to $175,000 USD / year
The Technical QA and Automation Lead leads quality and technical acceptance for a large-scale enterprise cloud migration program, moving a complex application portfolio from on-premises…
Added 3 mins ago
Senior Manager, Commercial Analytics & Reporting
Thermo Fisher Scientific
Pittsburgh, PA
Define and lead analytics enablement program to drive the right behaviors and outcomes in the field
Added 4 mins ago
CO
Senior Engineer (Transportation)
City of Fremont
Fremont, CA
- $67.56 to $91.21 USD / hour
This is a supervisory classification in the Engineering series. It is characterized by the responsibility to lead technical staff and cross functional Engineering project teams. Project…
Added 7 mins ago
Section Manager - Assembly Integration and Test
Dynetics, Inc
Huntsville, AL
The Section Manager will lead a section of AI&T engineers to integrate, test, and field hypersonic vehicles. The Section Manager is accountable for technical direction, schedule adherence,…
Added 7 mins ago
Ops Manager Hauling- Training Position
Republic Services
San Antonio, TX
POSITION SUMMARY: Within a business unit, the Operations Manager - Hauling is responsible for managing the collections activities for commercial, industrial and residential customers, as…
Added 7 mins ago
Strategic Account Manager, Partnerships
Remitly, Inc.
United States
We are hiring a Strategic Account Manager to own and grow Remitly’s most important business partner relationships after they sign. This role sits at the intersection of commercial strategy,…
Added 8 mins ago
GM
Senior Director - AI Enablement
Greystar Management Services, LLC
Remote, United States
- $180,000 to $200,000 USD / year
This is the technical counterpart to the Director, Talent Development in People & Culture. That role owns the enterprise learning framework, leadership development and the learning…
Added 9 mins ago
MS
Product Manager - Assistant Vice President
Morgan Stanley
NY · New York
- $85,000 to $140,000 USD / year
Disciplined Product Management: Lead the product development life cycle, including problem definition, solution discovery, and post launch results optimization. Data driven approach to…
Added 9 mins ago
Product Manager, Higher Education Discipline Product
Cengage Learning Inc.
MA
We are seeking a Product Manager to lead discipline-specialized product clusters across Higher Education’s Careers and Skills.
Added 9 mins ago
Program Manager
CLEAResult Consulting Great Lakes LLC
Remote, United States
To join our team as a Program Manager! Our Program Managers direct all phases of client programs, from inception through completion. Responsible for the cost, implementation and performance…
Added 9 mins ago
Change Enablement Associate Manager, Microsoft Transformation
Avanade Inc. Company
NY
Lead and deliver organizational change management strategies for AI-enabled workplace transformation programs with a focus on Microsoft technologies.
Added 10 mins ago
CY
PT Studio Coordinator - Del Mar - Flower Hill
CorePower Yoga, LLC
Del Mar, CA
- $24 USD / hour
…alignment with our Core Values, you work alongside the Studio Manager to deliver results and sustained growth towards all current company and studio-level goals. In the SC role, you will…
Added 10 mins ago
VE
Process Optimization Manager (Water Treatment)
Veolia Environnement SA
Boonton, NJ
- $90,000 to $100,000 USD / year
Lead operational excellence and regulatory strategy across the contract treatment facility portfolio. Combine regulatory expertise with data-driven process operations and management to…
Added 12 mins ago
Acceptance Test Plan Lead – Senior
Joint Research and Development, LLC
Belcamp, MD
Lead acceptance test planning meetings, technical reviews, test readiness reviews, and coordination sessions with government stakeholders and program leadership.
Added 13 mins ago
Sr. Customer Success Manager, Amazon Leo
Amazon Kuiper Commercial Services LLC
Bellevue, WA
Amazon Leo is seeking a Senior Customer Success Manager to lead the launch and ongoing management of consumer partnerships, operationalizing sales channels to drive customer acquisition and…
Added 19 mins ago
Help Desk Specialist
Chenega Corporation
Hurlburt Field, FL
…contract. The C2MS Help Desk Specialist provides first-line technical support for the Command and Control Mission Systems (C2MS) enterprise supporting Air Force Special Operations Command…
Added 19 mins ago
Manufacturing Engineer Sr - E3
Lockheed Martin
Fort Worth, TX · Fort Worth
Do you want to be part of a company culture that empowers employees to think big, lead with a growth mindset, and make the impossible a reality? We provide the resources and give you the…
Added 19 mins ago
PAC-3 Launcher Integration Chief Engineer
Lockheed Martin
Grand Prairie, TX · Grand Prairie
This position is for a Chief Engineering Manager for the PAC-3 Launcher Integration activities across the Patriot, Integrated Air & Missile Defense Battle Command System (IBCS), and…
Added 19 mins ago
Manager of Culture & Growth
LG Energy Solution Arizona
Queen Creek, AZ
The Manager of Culture & Growth leads initiatives that strengthen organizational culture, enhance employee engagement, and develop workforce capabilities across the manufacturing operation,…
Added 20 mins ago
SI
ISV Digital Launch Partner Account Manager
Salesforce, Inc.
CA
- $80,900 to $134,000 USD / year
…Partnerships organization. As an ISV Digital Launch Partner Account Manager, you will be responsible for defining the future of our Digital Launch territory management - overseeing a large…
Added 20 mins ago
Corporate Recruiter (Contract)
Salesforce, Inc.
IN · TX
Ability to partner and influence key stakeholders at all levels, including executives, to drive hiring goals and program outcomes

Apple

Program Manager – Agentic Support Experiences

Austin, TX, United States

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Job details

Posting language: English
Posted: Oct 29, 2026

Original job description

Summary Imagine what you could do here! The people here at Apple don’t just create products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work.

Here on the Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is to deliver a magical, personal digital experience where customers can shop, buy and learn everything Apple, wherever they are. Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive. To run such an extraordinary store, it takes extraordinary people, and we are looking for someone to help us do extraordinary things.

Our Customer Systems and Support (CSS) team within ASO is responsible for partnering cross functionally to deliver scalable, efficient, and customer centric processes and technology solutions to our Retail Customers and global network of Call Center Specialists. We are chartered with rethinking the shopping experience and the assisted sales touch-points we have throughout the customer journey, spanning Voice/Chat systems, Payments, Customer Care, Delivery, Fulfillment and many other Digital Programs.

Description We’re looking for an exceptional Program/Project Manager that brings deep technical and execution proficiency, and has a consistent record of leading diverse and complex projects from conception through implementation in either an e-Commerce, Contact Center, or AI-enabled customer systems landscape.

Responsibilities

In this role, you will apply a broad range of program management skills (business analytics, process mapping, business and technical requirement creation, influencing solution architecture, solution evaluation and testing, leading others through change) to deliver new features and capabilities for ASO - including automation and AI-enabled customer experiences where applicable.

Lead end-to-end implementation of multiple mid-to-large scale regional and/or global eCommerce initiatives with overlapping timelines, on behalf of the Retail Online organization and partner teams. Initiatives may span traditional system enhancements as well as AI-driven capabilities such as intelligent routing, conversational AI, workflow automation, and LLM-supported decisioning. Lead all phases of projects including: scope definition, resource forecasting and allocation, as-is and to-be process mapping (inclusive of human + AI workflows), business and technical requirements, timeline creation, communications (status, risks, scope changes), change management, user/integration/production testing, go-live, retrospectives, and closeout. Be the voice of your body of work. Communicate effectively and transparently across all leadership levels, proactively elevating risks, trade-offs, and architectural considerations - particularly where emerging technologies and data governance intersect. Build strong relationships with partner teams inside and outside the organization, using those partnerships to influence portfolio direction and align on scalable, secure, and sustainable solutions. Understand complex system landscapes and offer thoughtful technical suggestions to engineering teams, identifying opportunities to simplify workflows through automation and platform integration. Influence and shape system architecture and integration strategies, ensuring solutions are simple, durable, and aligned to long-term platform evolution. Drive structured deep-dives with diverse business and technical stakeholders to ensure clarity of objectives, technical feasibility, and measurable business outcomes. Strive for operational excellence by leveraging Apple’s standard Project Management methodologies to ensure consistent, high-quality delivery across both traditional and AI-enabled initiatives. Quickly become a trusted resource and technical SME for Retail Online in the domains your projects touch. Contribute to an inclusive environment through respect, curiosity, and continuous learning.

Minimum Qualifications 7+ years of professional experience working within a product, project, or program management role. Broad experience working with Contact Center and/or e-Commerce systems and technologies (ex. payments/financing applications, order maintenance tools, workforce management applications, telephony/chat systems and infrastructure). Demonstrated ability to influence at all levels of an organization, whether with a peer or senior/exec level leadership. BA/BS degree in a technical field, or 11+ years of professional experience in a directly relatable role

Preferred Qualifications Experience supporting or leading programs that implement generative AI and/or agentic capabilities within customer-facing or operational environments, including integration with existing enterprise systems and workflows. Familiarity with delivering AI-enabled solutions at scale, with awareness of data privacy, security, governance, and measurable business impact (e.g., efficiency gains, improved customer experience, automation outcomes). Experience working in a hands-on role, with total ownership for driving initiatives in their portfolio. Demonstrated experience should include being an interface role between business and technical teams. Is a technical and analytical problem solver, stitches between their work and the broader strategy, and demonstrates adaptability in their approach to solving problems. Demonstrated ability to understand and explain complex business processes, systems, and tools with a keen focus on upstream/downstream impact

EEO Statement Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

Accessibility At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here - in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace

Learn about reasonable accommodations for job applicants

Application Deadline Apple accepts applications to this posting on an ongoing basis.

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Skills

CSS
Sales
Workflow
Program management
E-commerce systems
Leadership
Adaptability
Business processes

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