Jobs in the United States

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Added 10 days ago
WI
(USA) Senior Manager, Corporate Development and Integration
Walmart Inc.
United States
- $108,000 to $234,000 USD / year
The Senior Manager, Corporate Development and Integration, leads strategic initiatives across multiple functions to drive business growth and operational alignment. This role involves…
Added 10 days ago
Senior Technical Program Manager
DQQ Cohesity Inc.
Santa Clara, CA · Roseville, MN
Experience leading partnership or OEM program integration from agreement through launch, including contracts and entitlements.
Added 10 days ago
Senior Data Visualization Engineer (Hybrid - Aguadilla, PR)
RTX
United States
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.Security Clearance:
Added 10 days ago
BC
Intern - Application Integration Developer
Beckman Coulter, Inc.
Brea, CA
- $30 USD / hour
Beckman Coulter's IT Integration Architecture team is transforming how enterprise systems connect through technology modernization and AI enablement, by moving to Boomi's cloud-native…
Added 10 days ago
JH
Senior Robotics Engineer for Tailored Autonomous Systems Group
Johns Hopkins Applied Physics Laboratory
Laurel, MD
- $105,000 USD / year
Do you enjoy leading multidisciplinary teams through the development, integration, and transition of complex autonomous systems?
Added 10 days ago
Senior Technical Program Manager
Penguin Ai
Remote, United States
Your Epic Quest as Our Senior Technical Program Manager!
Added 10 days ago
Pediatric Care Manager (LPN/LVN)- Hybrid in Broward County, FL
Molina Talent Acquisition
Deerfield Beach, FL · Parkland, FL · Coconut Creek, FL · Plantation, FL · Fort Lauderdale, FL · Pembroke Pines, FL
Promotes integration of services for members including behavioral health, long-term services and supports (LTSS), and home and community resources to enhance continuity of care.
Added 10 days ago
Pediatric Care Manager (BH Licensed) - Hybrid in Flagler County, FL
Molina Talent Acquisition
Palm Coast, FL · Bunnell, FL
Promotes integration of services for members including behavioral health, long-term services and supports (LTSS), and home and community resources to enhance continuity of care.
Added 10 days ago
Pediatric Care Manager (BH Licensed) - Hybrid in Pasco County, FL
Molina Talent Acquisition
St Petersburg, FL · Palm Harbor, FL
Promotes integration of services for members including behavioral health, long-term services and supports (LTSS), and home and community resources to enhance continuity of care.
Added 10 days ago
Pediatric Care Manager (BH Licensed) - Hybrid in Hillsborough County
Molina Talent Acquisition
Tampa, FL · Lakeland, FL
Promotes integration of services for members including behavioral health, long-term services and supports (LTSS), and home and community resources to enhance continuity of care.
Added 10 days ago
Mid Knowledge Manager (Mission Management and Mission Integration)
Amentum
Reston, VA
…review and update of the Quarterly Defense Intelligence Analysis Program Workforce Alignment and Quarterly Defense Readiness Reporting System…
Added 10 days ago
NB
Accountant I - NBS
Nelnet Business Solutions
Lincoln, NE
- $60,000 USD / year
…Accountability for work: timely completion of tasks, working with manager to develop and achieve position goals, communication of task/project delays. - Maintain good business judgement. -…
Added 10 days ago
Program Manager – Agentic Support Experiences
Apple
Austin, TX
We’re looking for an exceptional Program/Project Manager that brings deep technical and execution proficiency, and has a consistent record of leading diverse and complex projects from…
Added 10 days ago
Sr Associate Implementation Manager
Zoom
Frankfort, KY
Guide integration across the broader GTM ecosystem, including sales engagement, marketing automation, enrichment, data warehouses, and conversational intelligence platforms
Added 10 days ago
Data Governance Analyst
Intermountain Health
Frankfort, KY
…with the technical solution selected for the Data Governance program and good understanding of Data Governance principles and…
Added 10 days ago
SAP - Tech Arch - Integrations Senior Manager - Consulting - Location OPEN
EY
Frankfort, KY · Louisville, KY
As a Tech Arch Integration Senior Manager, you will play a pivotal role in identifying and defining user/customer requirements while focusing on developing user interfaces across various…
Added 10 days ago
JH
Senior Strategic Program Manager
Jack Henry & Associates, Inc.
Louisville, KY
- $7.25 USD / hour
Under minimal supervision, the Senior Strategic Project Manager manages the implementation, planning, execution, control and closing of projects which cross divisional organizational…
Added 10 days ago
CB
Housing Specialist
CCC Brand
Portland, OR
- $25.03 to $33.22 USD / hour
As part of the Supportive Housing Program at Blackburn Center this position will work as a member of a multi-disciplinary team to deliver comprehensive, person-centered, integrated services…
Added 10 days ago
SC
Dean of Business Careers & Training
Southeastern Community College - Whiteville, NC
Whiteville, NC
- $5,105.42 to $6,381.75 USD / month
Coordinates the distance education offerings in the curriculum program(s) and or instructional area(s) with Learning Technology Systems Manager and Dean of Student Learning and Innovation.
Added 10 days ago
Manager, IT Quality Engineering
Gilead Sciences, Inc.
CA
The Quality Engineering, Manager work closely with business leads and other IT partner functions to develop and maintain in-depth understanding of business needs and objectives in both…
Added 10 days ago
AH
EAP On-site Clinician - Boston, MA
Acentra Health, LLC
Boston, MA
- $82,600 to $100,000 USD / year
Acentra seeks an Employee Assistance Program (EAP) On-site Clinician to join our growing team in Boston, Massachusetts.
Added 10 days ago
O
Lead Principal Data Center Facilities Development Manager
Oracle
Nashville, TN
- $126,200 to $264,100 USD / year
We are seeking an experienced End-to-End Data Center Technical Program Manager to lead hyperscale data center capacity-delivery programs from early site selection through customer handover…
Added 10 days ago
Technical Program Manager, Flight Software
K2 Space
Los Angeles, CA
As a Technical Program Manager embedded with our Flight and Ground Software teams, you will own the schedule that keeps software on track for every K2 satellite program. Our software spans…
Added 10 days ago
Registered Nurse Manager Operating Room
St George Regional Hospital
United States
This job description applies to Nurse Manager and Nurse Manager-Complex. The difference is the scope level below. This role involves managing and supervising nursing departments.…
Added 10 days ago
Clinical Concierge, Medical Assistant
Cottage Health
Santa Barbara, CA
Variety of clinical functions within a clinical setting requiring knowledge and integration of available standard, resources, and data; discretion; good judgment; diplomacy; decision…

Apple

Program Manager – Agentic Support Experiences

Austin, TX, United States

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Job details

Posting language: English
Posted: Oct 29, 2026

Original job description

Summary Imagine what you could do here! The people here at Apple don’t just create products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work.

Here on the Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is to deliver a magical, personal digital experience where customers can shop, buy and learn everything Apple, wherever they are. Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive. To run such an extraordinary store, it takes extraordinary people, and we are looking for someone to help us do extraordinary things.

Our Customer Systems and Support (CSS) team within ASO is responsible for partnering cross functionally to deliver scalable, efficient, and customer centric processes and technology solutions to our Retail Customers and global network of Call Center Specialists. We are chartered with rethinking the shopping experience and the assisted sales touch-points we have throughout the customer journey, spanning Voice/Chat systems, Payments, Customer Care, Delivery, Fulfillment and many other Digital Programs.

Description We’re looking for an exceptional Program/Project Manager that brings deep technical and execution proficiency, and has a consistent record of leading diverse and complex projects from conception through implementation in either an e-Commerce, Contact Center, or AI-enabled customer systems landscape.

Responsibilities

In this role, you will apply a broad range of program management skills (business analytics, process mapping, business and technical requirement creation, influencing solution architecture, solution evaluation and testing, leading others through change) to deliver new features and capabilities for ASO - including automation and AI-enabled customer experiences where applicable.

Lead end-to-end implementation of multiple mid-to-large scale regional and/or global eCommerce initiatives with overlapping timelines, on behalf of the Retail Online organization and partner teams. Initiatives may span traditional system enhancements as well as AI-driven capabilities such as intelligent routing, conversational AI, workflow automation, and LLM-supported decisioning. Lead all phases of projects including: scope definition, resource forecasting and allocation, as-is and to-be process mapping (inclusive of human + AI workflows), business and technical requirements, timeline creation, communications (status, risks, scope changes), change management, user/integration/production testing, go-live, retrospectives, and closeout. Be the voice of your body of work. Communicate effectively and transparently across all leadership levels, proactively elevating risks, trade-offs, and architectural considerations - particularly where emerging technologies and data governance intersect. Build strong relationships with partner teams inside and outside the organization, using those partnerships to influence portfolio direction and align on scalable, secure, and sustainable solutions. Understand complex system landscapes and offer thoughtful technical suggestions to engineering teams, identifying opportunities to simplify workflows through automation and platform integration. Influence and shape system architecture and integration strategies, ensuring solutions are simple, durable, and aligned to long-term platform evolution. Drive structured deep-dives with diverse business and technical stakeholders to ensure clarity of objectives, technical feasibility, and measurable business outcomes. Strive for operational excellence by leveraging Apple’s standard Project Management methodologies to ensure consistent, high-quality delivery across both traditional and AI-enabled initiatives. Quickly become a trusted resource and technical SME for Retail Online in the domains your projects touch. Contribute to an inclusive environment through respect, curiosity, and continuous learning.

Minimum Qualifications 7+ years of professional experience working within a product, project, or program management role. Broad experience working with Contact Center and/or e-Commerce systems and technologies (ex. payments/financing applications, order maintenance tools, workforce management applications, telephony/chat systems and infrastructure). Demonstrated ability to influence at all levels of an organization, whether with a peer or senior/exec level leadership. BA/BS degree in a technical field, or 11+ years of professional experience in a directly relatable role

Preferred Qualifications Experience supporting or leading programs that implement generative AI and/or agentic capabilities within customer-facing or operational environments, including integration with existing enterprise systems and workflows. Familiarity with delivering AI-enabled solutions at scale, with awareness of data privacy, security, governance, and measurable business impact (e.g., efficiency gains, improved customer experience, automation outcomes). Experience working in a hands-on role, with total ownership for driving initiatives in their portfolio. Demonstrated experience should include being an interface role between business and technical teams. Is a technical and analytical problem solver, stitches between their work and the broader strategy, and demonstrates adaptability in their approach to solving problems. Demonstrated ability to understand and explain complex business processes, systems, and tools with a keen focus on upstream/downstream impact

EEO Statement Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

Accessibility At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here - in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace

Learn about reasonable accommodations for job applicants

Application Deadline Apple accepts applications to this posting on an ongoing basis.

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More about this job

Skills

CSS
Sales
Workflow
Program management
E-commerce systems
Leadership
Adaptability
Business processes

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