Jobs in the United States

25+ jobs

Save this search

Added just now
CE
Department Manager - Mechanical
Colliers Engineering & Design
Rochester, NY
- $132,000 to $165,000 USD / year
Provides technical and management leadership to the assigned team.
Added 2 mins ago
Solar Construction Manager/General Foreman
Aerotek
Austin, TX
Lead and manage on-site construction activities, ensuring timely and high-quality installations of solar tracking systems.
Added 2 mins ago
SJ
Manager, North Far North Regional Consortium
Sierra Joint Community College
Rocklin, CA
- $109,428.5 USD / year
Experience: Two years of progressively responsible experience in program management, workforce development, or regional collaboration, including project oversight and reporting…
Added 4 mins ago
Facilities Manager
Singularity Defense Corp.
Gardena, CA
Stand up and own the preventive maintenance program for the facility, production equipment and facility support infrastructure
Added 6 mins ago
Industrial Engineer
Actalent
Newberg, OR
Project management experience, including planning, coordinating, and tracking continuous improvement initiatives.
Added 6 mins ago
A
Physical Security Design Manager / Project Manager
Actalent
Newport Beach, CA
- $110,000 to $154,000 USD / year
The business continues to receive additional mission-critical project work and needs additional project-management and delivery capacity. EXANTE360 recently added another Project Manager…
Added 6 mins ago
A
Facilities Supervisor
Acreage
Syracuse, NY
- $65,000 to $74,000 USD / year
· Ability to learn, navigate and accurately utilize computerized maintenance management and project management software
Added 8 mins ago
On-Call Architectural Historian
Stantec
Sacramento, CA · Roseville, CA
…with Stantec's other architectural historians, archaeologists, project managers, engineers, and environmental…
Added 12 mins ago
Technology Program Director – Delivery Oversight, Audit & Risk Management
Elevance Health
Grand Prairie, TX · Atlanta, GA
Experience in program/project management, delivery management, PMO, or program governance roles is preferred.
Added 16 mins ago
Resident Engineer/Project Manager
WSP
Vancouver, WA · Portland, OR
WSP is seeking a dynamic Resident Engineer/Project Manager for our Vancouver, WA office. Other locations include Portland, OR. Shape the future of transportation infrastructure in the…
Added 19 mins ago
Team Leader Solutions and Data Management
Compeer Financial
Mankato, MN · Rochester, MN · Lakeville, MN · Onalaska, WI
Benefits: medical, dental, vision, HSA/FSA, life & AD&D insurance, short-term and long-term disability, wellness program & EAP
Added 19 mins ago
Intern Events & Education
Compeer Financial
Mankato, MN · Lakeville, MN · Sun Prairie, WI · Prairie du Sac, WI · Onalaska, WI · Eau Claire, WI
Currently pursuing a bachelor's or master's degree from an accredited program with a major in business administration, marketing, human resources, hospitality, public relations, project…
Added 19 mins ago
Cloud Security Information Security Risk Analyst
Booz Allen Hamilton_United States
McLean, VA · Fort Belvoir, VA
They work as a core member of a 6-to-8-person Cybersecurity Team, collaborating closely with the team lead, system engineers, and project managers to ensure secure design, implementation,…
Added 19 mins ago
IT Solutions Architect, Lead
Booz Allen Hamilton_United States
Lexington, MA
Experience with technical project management, including planning, scoping, and resourcing complex cloud solutioning projects
Added 19 mins ago
Construction Technical Lead
Booz Allen Hamilton_United States
Arnold AFB, TN
Experience with AutoDesk Inventor, Plant 3D, Navisworks, and project management principals
Added 19 mins ago
I
Senior Data Scientist, Full Stack
IREN
San Francisco, CA
- $225,000 to $285,000 USD / year
Prefer experience in data center, AI infrastructure, energy, construction or other capital-project-heavy industries with long-lead equipment (GPUs, networking, transformers, switchgear,…
Added 20 mins ago
HR Manager
Amcor
AF Mundelein Healthcare Packaging, IL
Responsible for project management of various initiatives, and may serves as a team/project leader in company-wide projects generated from Business Partners and the Corporate HR function
Added 21 mins ago
Business Analyst III
Snohomish PUD
Everett, WA
…Analyst III to play a key role in supporting our Enterprise Project Governance program. In this role you will ensure project submissions are complete, maintain accurate and up-to-date…
Added 22 mins ago
Legal Compliance Manager (Corporate)
Fujifilm
Bismarck, ND
Manage the third-party management program, including performing third-party intermediary due diligence, monitoring and advice to the business and subsidiaries on related matters.
Added 22 mins ago
Director, Global AI Security & CISO Initiatives
Newell Brands
Bismarck, ND
Lead high-priority initiatives and special projects on behalf of the CISO, particularly those that cross organizational or functional boundaries.
Added 22 mins ago
PN
Senior Learning Experience Designer
Pacific Northwest National Laboratory
Bismarck, ND
- $107,900 USD / year
…Laboratory. This position blends advanced learning asset production, project management, facilitation, and impact measurement to support and accelerate the production workflow of the…
Added 22 mins ago
Mfg Learning & Development Manager
Doosan Bobcat
Bismarck, ND
Strong project management skills, with the ability to prioritize tasks, manage timelines, and coordinate resources effectively.
Added 23 mins ago
Director, Portfolio Strategy & Analytics
Gilead Sciences, Inc.
CA
…asset- and portfolio-level decision-making. Working with Global Project Management, Therapeutic Area leadership, Finance, the G.Ecosystem Office, and other partners, the Director helps…
Added 23 mins ago
Sr Engineering Manager – Private AI
VMware LLC
Promontory B, CA
Broadcom is seeking a visionary Senior Engineering Manager to lead the development of our Private AI products and services and manage our strategic contributions to the AI upstream…
Added 23 mins ago
Process Engineer/Senior Process Engineer
Kymanox
Morrisville, NC
…Finish Subject Matter Expert (SME), serving as a Functional Lead and Quality Reviewer on a multi-year engagement to implement a site Quality Management System (QMS) for a new, digitally…

Apple

Optimization Program Manager, RCC

Cupertino, CA, United States

The base pay range for this role is between $178,800 and $268,400, and your base pay will depend on your skills, qualifications, experience, and location.

Apply About employer

Applications open in a new tab.

Job details

Pay: The base pay range for this role is between $178,800 and $268,400, and your base pay will depend on your skills, qualifications, experience, and location.
Experience: 8+ years of experience in a product, project, or program management role.
Posting language: English
Posted: Oct 30, 2026

Original job description

Summary Imagine what you could do here! The people here at Apple don’t just create products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work.

Here on the Apple Store Online (ASO) team, we are responsible for Apple’s largest store. Our main goal is to deliver a magical, personal digital experience where customers can shop, buy and learn everything Apple, wherever they are. Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive. To run such an extraordinary store, it takes extraordinary people, and we are looking for someone to help us do extraordinary things.

Join the Retail Customer Care (RCC) Optimization team and lead the way in transforming the digital assisted-shopping experience for our global customers. In this role, you will bring a deep understanding of the needs and preferences of online shoppers, a customer-centric mindset, and the ability to translate complex information into actionable insights.

Description As Optimization Program Manager, you will operationalize our Retail Customer Care programs and drive digital customer engagement. You will collaborate with cross-functional teams to shape our customer engagement strategy, enable new features, develop business performance plans, and ensure peak event readiness. You will apply your enterprise program management expertise and strategic approach to drive business growth, scalability, and customer experiences.

Responsibilities

Formulate and implement strategies to drive the development and enhancement of customer-facing systems and programs. Manage cross-functional projects from conception through implementation to align with business goals and customer needs. Collaborate with internal teams, clients, and vendors to address stakeholder needs and maintain alignment across organizations. Aggregate information from diverse sources to diagnose root causes of issues and deliver presentations to senior executives. Influence decisions and facilitate change management across cross-functional partners. Monitor Interactive Voice Response (IVR) and digital customer care technology trends to identify opportunities for innovation and performance optimization.

Minimum Qualifications 8+ years of experience in a product, project, or program management role. Experience managing cross-functional projects using methodologies such as Agile, Scrum, or Waterfall. Experience developing and implementing strategies for customer-facing systems or programs. Experience troubleshooting system issues and optimizing performance, preferably for IVR technologies. Experience collaborating with internal teams, clients, and vendors to align stakeholder needs. Experience facilitating change management and influencing decisions across cross-functional teams. Experience dealing with ambiguity and an unstructured environment.

Preferred Qualifications Experience navigating customer journeys, context analysis, Natural Language Processing (NLP) functionality, delivery options, and payment methods using research teams, data tools, dashboards, and self-service methods. Analytical skills to interpret call data and user interactions, with proficiency in data visualization tools to produce insightful reports. Knowledge of current technology trends and capabilities. Ability to aggregate diverse information sources to diagnose root causes of issues and deliver presentations to senior executives. Ability to collaborate across cross-functional teams and organizations to solve problems and lead project implementations. Ability to influence decisions, facilitate change management, and navigate ambiguity. Bachelor’s degree in a related field.

Pay & Benefits At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $178,800 and $268,400, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

EEO Statement Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

Accessibility At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here - in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace

Learn about reasonable accommodations for job applicants

Application Deadline Apple accepts applications to this posting on an ongoing basis.

Apply About employer

More about this job

Skills

Program management
Agile
Scrum
Troubleshooting
Change management
Natural language processing
Research
Analytical skills
Data visualization
Presentation skills

Report this job