Jobs in the United States

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Nurse House Supervisor
Catholic Health Initiatives - Iowa Corp
United States
Directly supervises one or more colleagues; assists manager with managerial responsibilities including scheduling, interviewing, hiring, coaching and counseling, evaluations; has multiple…
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Retail District Manager
Goodwill of the San Francisco Bay
United States
…business. Provides strategic vision, leadership and general management skills for both short- and long-term success. Key responsibilities include store operations, financial management,…
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Outage Scheduler and Planner
IREN
Childress, TX
Job Type: Full-Time l Location: Childress, TX l Department: Operations l Reporting to: Planning & Reliability Manager | Work Location Type: #onsite
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Manager, Finance-Hospital Revenue Management
Duke Health
DURHAM, NC
Serve as a manager in Corporate Finance with responsibility for managing the cost accounting or the patient data reporting process as assigned. hybrid work arrangement.
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Logistics Manager
Aerotek
Albuquerque, NM
- $25 to $26 USD / hour
Job Title: Logistics ManagerJob DescriptionThe Logistics Manager oversees daily logistics and warehouse operations at a manufacturing facility in Albuquerque, NM that produces printed…
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Store Manager
Circle K
Medina, MN · Plymouth, MN · Maple Grove, MN · Wayzata, MN
The minimum qualifications for a Store Manager are:
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A
Logistics Manager
Aerotek
Albuquerque, NM
- $25 to $26 USD / hour
Job Title: Logistics ManagerJob DescriptionThe Logistics Manager oversees daily logistics and warehouse operations at a manufacturing facility in Albuquerque, NM that produces printed…
Added 1 min ago
SJ
Marketing and Public Relations Manager
San Joaquin Regional Transit District
Stockton, CA
- $49.04 to $70.67 USD / hour
Participates with all levels of RTD management in establishing strategic plans for RTD; sets overall management and policy goals and objectives for the department; coordinates department…
Added 1 min ago
AI
Project Manager, EPC Power & Energy - ARB, Inc
ARB, Inc
CA · AZ · NV
- $145,000 to $185,000 USD / year
…firm representative, contact the Primoris Talent Acquisition Manager directly for consideration. Primoris or its subsidiaries will not be responsible for any fees arising from the use of…
Added 1 min ago
Staff Recruiter - Primoris Energy Services
Primoris Energy Services Corp
Pearland, TX
…firm representative, contact the Primoris Talent Acquisition Manager directly for consideration. Primoris or its subsidiaries will not be responsible for any fees arising from the use of…
Added 1 min ago
HR Onboarding Coordinator - Primoris Energy Services
Primoris Energy Services Corp
Hubbard, TX
…firm representative, contact the Primoris Talent Acquisition Manager directly for consideration. Primoris or its subsidiaries will not be responsible for any fees arising from the use of…
Added 1 min ago
SN
Assistant Director of Nursing (ADON)
Skilled Nursing and Rehabilitation Center
The Bronx, NY
- $120,000 to $130,000 USD / year
Oversee the facility’s risk management program, including incident and accident investigations.
Added 1 min ago
Ambulatory Telephone Triage Nurse
Monument Health Rapid City Hospital, Inc.
Rapid City, SD
Under the supervision of the Nurse Manager , the Ambulatory Telephone Triage Nurse will be responsible for patient triage through telephonic nursing assessment, prioritization and…
Added 1 min ago
Shift Supervisor
Merakey Allegheny Valley School
Crafton, PA
Formulates, organizes and conducts training programs, orientation of new staff and management training.
Added 1 min ago
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Associate, Finance
Pathstone
Atlanta, GA · Boston, MA · Denver, CO · Englewood, NJ · Potomac, MD · San Francisco, CA · Winter Park, FL
- $70,000 to $80,000 USD / year
Take ownership of the day-to-day expense management process under the oversight of the Manager, ensuring issues are resolved or appropriately escalated and identifying opportunities to…
Added 2 mins ago
Seed Account Manager - Eastern US (IL, IN, WI, MI, OH, Northeast)
Pioneer Hi-Bred International, Inc
IL · IN
The Seed Account Manager is responsible for owning the relationships with the account, representing the account internally to Vylor leadership, communicating opportunities and issues to…
Added 2 mins ago
IT
Division Controller
Illinois Tool Works
Eden Prairie, MN
- $138,000 to $155,000 USD / year
…will partner with and report to the Vice President General Manager - Service to develop and implement division strategy by evaluating and developing financial analysis, models, & reports.…
Added 2 mins ago
CO
Accounts Payable Manager
City of Cedar Rapids
Cedar Rapids, IA
- $37.14 to $51.98 USD / hour
Plans, organizes, and assigns accounts payable tasks and provides program management for the daily activities of the Accounts Payable division staff and operations.
Added 3 mins ago
DW
Senior Product & Agile Coach
Disney Worldwide Services, Inc.
Seattle, WA · Orlando, FL · Burbank, CA
- $148,300 to $218,700 USD / year
Relevant industry Agile and Product Management qualifications (e.g. AIPMM Certified Product Manager, Certified ScrumMaster (CSM), Certified Agile Coach (ICP-ACC), SAFe Program Consultant…
Added 3 mins ago
Early Childhood Education Manager
Easter Seals Southern California, Inc.
Ontario, CA
…provide individualized support to children and staff in the program as part of a miltidisciplinary case management…
Added 3 mins ago
Lead Radiologic Technologist - Sharp Memorial Hospital - Evening Shift
Sharp HealthCare
San Diego, CA
Under the direction of the Manager/Supervisor/Ops Coordinator is responsible for directing day-to-day activities of the department; supervision of the technical and support staff. To…
Added 4 mins ago
SK
Events Coordinator
Summit K12
Remote, United States
- $55,000 to $70,000 USD / year
The Events Coordinator will be responsible for supporting the successful scheduling, booking, program coordination, and execution of Summit K12’s conferences. Reporting to the Senior…
Added 4 mins ago
Merchandising Assistant Manager
Dollar Tree
Spartanburg, SC
As a Merchandise Assistant Manager at Dollar Tree, you’ll join our Store Manager in leading a dynamic team of associates and creating positive experiences for the communities we serve. In…
Added 4 mins ago
Merchandising Assistant Manager
Dollar Tree
Simpsonville, SC
As a Merchandise Assistant Manager at Dollar Tree, you’ll join our Store Manager in leading a dynamic team of associates and creating positive experiences for the communities we serve. In…
Added 4 mins ago
Assistant Manager-1
Dollar Tree
Dearborn, MI
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:

Apple

Optimization Program Manager, RCC

Cupertino, CA, United States

The base pay range for this role is between $178,800 and $268,400, and your base pay will depend on your skills, qualifications, experience, and location.

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Job details

Pay: The base pay range for this role is between $178,800 and $268,400, and your base pay will depend on your skills, qualifications, experience, and location.
Experience: 8+ years of experience in a product, project, or program management role.
Posting language: English
Posted: Oct 30, 2026

Original job description

Summary Imagine what you could do here! The people here at Apple don’t just create products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work.

Here on the Apple Store Online (ASO) team, we are responsible for Apple’s largest store. Our main goal is to deliver a magical, personal digital experience where customers can shop, buy and learn everything Apple, wherever they are. Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive. To run such an extraordinary store, it takes extraordinary people, and we are looking for someone to help us do extraordinary things.

Join the Retail Customer Care (RCC) Optimization team and lead the way in transforming the digital assisted-shopping experience for our global customers. In this role, you will bring a deep understanding of the needs and preferences of online shoppers, a customer-centric mindset, and the ability to translate complex information into actionable insights.

Description As Optimization Program Manager, you will operationalize our Retail Customer Care programs and drive digital customer engagement. You will collaborate with cross-functional teams to shape our customer engagement strategy, enable new features, develop business performance plans, and ensure peak event readiness. You will apply your enterprise program management expertise and strategic approach to drive business growth, scalability, and customer experiences.

Responsibilities

Formulate and implement strategies to drive the development and enhancement of customer-facing systems and programs. Manage cross-functional projects from conception through implementation to align with business goals and customer needs. Collaborate with internal teams, clients, and vendors to address stakeholder needs and maintain alignment across organizations. Aggregate information from diverse sources to diagnose root causes of issues and deliver presentations to senior executives. Influence decisions and facilitate change management across cross-functional partners. Monitor Interactive Voice Response (IVR) and digital customer care technology trends to identify opportunities for innovation and performance optimization.

Minimum Qualifications 8+ years of experience in a product, project, or program management role. Experience managing cross-functional projects using methodologies such as Agile, Scrum, or Waterfall. Experience developing and implementing strategies for customer-facing systems or programs. Experience troubleshooting system issues and optimizing performance, preferably for IVR technologies. Experience collaborating with internal teams, clients, and vendors to align stakeholder needs. Experience facilitating change management and influencing decisions across cross-functional teams. Experience dealing with ambiguity and an unstructured environment.

Preferred Qualifications Experience navigating customer journeys, context analysis, Natural Language Processing (NLP) functionality, delivery options, and payment methods using research teams, data tools, dashboards, and self-service methods. Analytical skills to interpret call data and user interactions, with proficiency in data visualization tools to produce insightful reports. Knowledge of current technology trends and capabilities. Ability to aggregate diverse information sources to diagnose root causes of issues and deliver presentations to senior executives. Ability to collaborate across cross-functional teams and organizations to solve problems and lead project implementations. Ability to influence decisions, facilitate change management, and navigate ambiguity. Bachelor’s degree in a related field.

Pay & Benefits At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $178,800 and $268,400, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

EEO Statement Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

Accessibility At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here - in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace

Learn about reasonable accommodations for job applicants

Application Deadline Apple accepts applications to this posting on an ongoing basis.

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More about this job

Skills

Program management
Agile
Scrum
Troubleshooting
Change management
Natural language processing
Research
Analytical skills
Data visualization
Presentation skills

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