Jobs in the United States

25+ jobs

Save this search

Added 20 mins ago
Front End Software Engineer
Raydar
Washington, DC
Added 40 mins ago
Application Engineer- Mars Veterinary Health
Banfield Pet Hospital
Vancouver, WA
The Application Engineer is the technical owner for feature delivery within their assigned product pillar. Reporting to the Sr. Manager, Engineering for the pillar, this role serves as the…
Added 40 mins ago
Software Development Engineer, Platform Engineering and Services (AFT Labor Insights)
Amazon
Bellevue, WA
Are you ready for a challenge? As a Software Development Engineer on the Labor Insights team, you will build the next generation of Amazon's labor management platform - designing systems…
Added 40 mins ago
Senior AI Agent & Automation Solutions Engineer
Concentrix
Bellevue, WA
Role: Senior AI Agent & Automation Solutions Engineer
Added 40 mins ago
Software Development Engineer, Security Foundations, Stores Security
Amazon
Seattle, WA
We are looking for a Software Development Engineer II who is passionate about building well-architected services and who wants to grow into an engineering leader.
Added 40 mins ago
EG
Databricks Data Engineer
Eliassen Group
Olympia, WA
- $150,000 to $154,000 USD / year
Our client seeks a Databricks Data Engineer to design, build, and maintain scalable, reliable, and secure data pipelines, infrastructure, and systems that support consulting services and…
Added 40 mins ago
EG
Cloud Engineer
Eliassen Group
Olympia, WA
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…
Added 54 mins ago
EG
Databricks Data Engineer
Eliassen Group
Salem, OR
- $150,000 to $154,000 USD / year
Our client seeks a Databricks Data Engineer to design, build, and maintain scalable, reliable, and secure data pipelines, infrastructure, and systems that support consulting services and…
Added 54 mins ago
EG
Cloud Engineer
Eliassen Group
Salem, OR
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…
Added 1 hour ago
EG
Cloud Engineer
Eliassen Group
Topeka, KS
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…
Added 1 hour ago
EG
Databricks Data Engineer
Eliassen Group
Topeka, KS
- $150,000 to $154,000 USD / year
Our client seeks a Databricks Data Engineer to design, build, and maintain scalable, reliable, and secure data pipelines, infrastructure, and systems that support consulting services and…
Added 1 hour ago
Sr Eng Process Engineering
J&J Family of Companies
Memphis, TN
We are searching for the best talent for Sr Engineer Process Engineering
Added 1 hour ago
Systems Engineer Enterprise Search
AutoZone, Inc.
Memphis, TN
As a Software Engineer, Enterprise Search at AutoZone, you will contribute to building and enhancing the search platform that powers our store and digital experiences. You will develop and…
Added 1 hour ago
EG
Databricks Data Engineer
Eliassen Group
Nashville, TN
- $150,000 to $154,000 USD / year
Our client seeks a Databricks Data Engineer to design, build, and maintain scalable, reliable, and secure data pipelines, infrastructure, and systems that support consulting services and…
Added 1 hour ago
EG
Cloud Engineer
Eliassen Group
Nashville, TN
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…
Added 1 hour ago
Senior Software Developer
Altamira Technology Corporation
Fort Eisenhower, GA
Added 1 hour ago
Senior Software Engineer
The Coca-Cola Company
Atlanta, GA
The Senior Engineer is accountable for the technical execution, architectural integrity, and delivery outcomes of a product team operating under the product model. This role partners as an…
Added 1 hour ago
Senior Manager, Application & Machine Learning Engineer - Fuelight
The Coca-Cola Company
Atlanta, GA
The Senior Manager, Application and Machine Learning Engineer – Fuelight, is a key member of the Product Engineering team within the Digital Product & Engineering organization of the Global…
Added 1 hour ago
Senior Manager, AI & Analytics Engineering
The Coca-Cola Company
Atlanta, GA
Engineer production Python and API services with automated testing, CI/CD, monitoring, and clear operational ownership; design for performance, concurrent demand, reliability, scale, and…
Added 1 hour ago
Lead Full Stack Engineer – Java, Microservices & APIs
U.S. Bank
Atlanta, GA
We are seeking an experienced Lead Software Engineer to provide hands-on technical leadership across the software development lifecycle. This role will lead solution design and development,…
Added 1 hour ago
EG
Cloud Engineer
Eliassen Group
Atlanta, GA
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…
Added 1 hour ago
EG
Databricks Data Engineer
Eliassen Group
Atlanta, GA
- $150,000 to $154,000 USD / year
Our client seeks a Databricks Data Engineer to design, build, and maintain scalable, reliable, and secure data pipelines, infrastructure, and systems that support consulting services and…
Added 1 hour ago
DR
Sr. Software Engineer
Development Resource Group, Inc.
Mounds View, MN
- $40 to $65 USD / hour
We are seeking a Senior Software Test Automation / HIL Engineer to develop and maintain Hardware-in-the-Loop (HIL) test environments, build advanced Python automation solutions, and drive…
Added 1 hour ago
SO
Data Engineer - ITS3 or ITS4
State of Minnesota
St. Paul, MN
- $33.96 to $62.21 USD / hour
Are you passionate about building and optimizing data systems that drive meaningful insights? As a Data Engineer with Minnesota IT Services (MNIT) partnering with Direct Care and Treatment…
Added 1 hour ago
Lead DevSecOps Engineer
Leidos
Eagan, MN
Leidos is seeking a Lead DevSecOps Engineer to join the Air Traffic Business Area within the Homeland Sector, supporting the development of the Leidos Common Automation Platform (L-CAP).…

Apple

Operations Engineer, Retail Store Operations & Support - Retail & Marcom Engineering

Austin, TX, United States

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Jul 9, 2026

Original job description

Weekly Hours: 40

Role Number: 200670898-0157

Summary

At Apple, we don’t just build products - we revolutionize entire industries. Our innovation is driven bythe diverse ideas and people that form the foundation of everything we do, from cutting-edge technol-ogy to our environmental leadership. The IS&T Retail Engineering Operations & Support team is thefoundation that makes the magic of Apple Retail possible, both in-store and online. We support theApple Online Store and over 500 Apple Retail Stores with exceptional, business-focused technicalservices and innovative engineering solutions. We build, operate and support the systems, applications, and tools that power Apple Store operations, and we run a global follow-the-sun support model that keeps every store and every customer connected to what they need, every minute of everyday.

Retail and Marcom Engineering, an IS&T team, builds and operates the systems and experiences that connect Apple's products with its customers. The team owns the technology behind both Apple's online and physical stores and drives the interactive marketing experiences and tools that keep creative operations moving. Together, those functions deliver the technology behind every product story Apple tells and every purchase a customer makes.

As part of Retail Engineering Store Operations & Support, you will play a crucial role in detecting and resolving issues that impact our global retail environment, This role sits at the intersection of production support, SRE, and applied AI engineering. This is a team scaling fast, going deep technically, and investing heavily in the next generation of automation, agentic operations orchestration, and operational intelligence.

Description

This is a hands-on engineering role with high visibility across Apple's global retail technology landscape and an opportunity to shape how production support operates at scale.

As an Operations Engineer on the transactional operations vertical, you will own deep technical expertise across some of Apple Retail's most critical systems, including Point of Sale, Apple Financial Services, Carrier Services, Runner, and Catalog. You will combine that domain expertise with hands-on troubleshooting, building and extending GenAI agents, screening tools, and automation that fundamentally change how our team detects, investigates, and resolves issues. You will partner closely with Engineering, SRE, and business teams to drive root cause analysis, deliver process improvements, and bring clarity to complex technical problems for both technical and non-technical stakeholders.

The ideal candidate is a proactive problem solver who thrives in a fast-moving production environment and is energized by production environments where speed, scale, and precision all matter, who codes when needed, and who communicates with precision across audiences. If you are passionate about supporting reliable, high-impact systems that serve millions of customers worldwide, this may be the perfect opportunity for you.

Minimum Qualifications

Bachelor's degree or higher in Computer Science, Information Technology, or a related field, or equivalent work experience.
2+ years of experience supporting critical, customer-facing systems in a high-volume production environment.
1+ years of hands-on experience with incident management platforms (e.g. ServiceNow) and issue tracking tools (e.g. Jira).
2+ years of practical experience with Splunk, including dashboard creation, SPL querying, and alert configuration for production triage, performance degradation analysis, and incident resolution.
2+ years of experience performing structured root cause analysis using application logs, telemetry, distributed traces, and customer feedback across complex, multi-system environments.

Preferred Qualifications

Hands-on experience building and orchestrating agentic workflows with SOTA language models, LLM-based automation, or AI-augmented operational tooling.
Demonstrated ability to work across distributed systems, APIs, and microservices at an architectural level - understanding how failures propagate across system boundaries.
Strong understanding of networking fundamentals (TCP/IP, DNS, HTTP/TLS, load balancing) with the ability to diagnose connectivity issues between distributed systems.
Strong root cause analysis skills using diverse data sources including application logs, telemetry, and customer feedback.
Experience with scripting languages (Python preferred) for log analysis, data investigation, and lightweight automation of operational workflows.
Excellent ability to communicate complex technical issues clearly and concisely to both technical and non-technical stakeholders.
Experience coordinating with distributed teams across multiple time zones.
Familiarity with CI/CD pipelines, Git-based version control, and release management/deployment processes.
Experience with data visualization and analysis tools such as Tableau or Power BI.
Proficiency in ITIL practices, including incident, problem, and change management.
Experience validating data feeds between SAP (MM, SD, FI) and downstream retail systems, with the ability to identify and troubleshoot discrepancies in inventory, pricing, and order data.
Previous experience supporting eCommerce platforms or Retail / Payment systems at scale in a plus.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

Apply About employer

Report this job