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Software Engineer, Machine Learning RecSys
Meta
Atlanta, GA
Software Engineer, Machine Learning RecSys Responsibilities:
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Forward Deployment Agentic Engineer
Guidehouse
ATLANTA, GA
- $70,000 to $116,000 USD / year
Translate business and workflow needs into practical technical designs and working prototypes including Custom Skills.
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C
Java Full Stack Engineer with Spring boot/AWS Experience
Cognizant
Atlanta, GA
- $86,000 to $99,000 USD / year
As a Java Full Stack Engineer with Spring boot/AWS exp, you will make an impact by designing and delivering scalable, cloud-native healthcare payer applications that improve payment…
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Java Full Stack Engineer with Spring boot/AWS Experience
Cognizant
Atlanta, GA
- $86,000 to $99,000 USD / year
As a Java Full Stack Engineer with Spring boot/AWS exp, you will make an impact by designing and delivering scalable, cloud-native healthcare payer applications that improve payment…
Added just now
OneStream Lead Analytics and Insights Engineer II Manager
Deloitte
Atlanta, GA
…and finance teams define and execute their finance and global business services agendas and strategies. You will work with leading-class teams and solutions, helping clients navigate…
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AI Operations Administrator - Gravitee - Remote US
SitusAMC
Atlanta, GA
…monitored, and on the enterprise AI tools in use across the business: ChatGPT, Claude, Cursor, and Microsoft Copilot. Hands-on Gravitee experience is essential to this role. The…
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Cloud Engineer
Eliassen Group
Atlanta, GA
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…
Added 19 mins ago
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Sr. Supplier Quality Engineer
Development Resource Group, Inc.
Mounds View, MN
- $48 to $52 USD / hour
We are seeking a Senior Supplier Quality Engineer to support supplier quality, component qualification, and new product development activities. This role partners closely with suppliers and…
Added 20 mins ago
Lead DevSecOps Engineer
Leidos
Eagan, MN
Leidos is seeking a Lead DevSecOps Engineer to join the Air Traffic Business Area within the Homeland Sector, supporting the development of the Leidos Common Automation Platform (L-CAP).…
Added 20 mins ago
DevSecOps Security Engineer
Leidos
Eagan, MN
Leidos is seeking a DevSecOps Security Engineer to join the Air Traffic Business Area within the Homeland Sector, supporting the development of the Leidos Common Automation Platform…
Added 20 mins ago
Software Engineer, Machine Learning RecSys
Meta
Saint Paul, MN
Software Engineer, Machine Learning RecSys Responsibilities:
Added 20 mins ago
C
Java Full Stack Engineer with Spring boot/AWS Experience
Cognizant
Saint Paul, MN
- $86,000 to $99,000 USD / year
As a Java Full Stack Engineer with Spring boot/AWS exp, you will make an impact by designing and delivering scalable, cloud-native healthcare payer applications that improve payment…
Added 20 mins ago
C
Java Full Stack Engineer with Spring boot/AWS Experience
Cognizant
Saint Paul, MN
- $86,000 to $99,000 USD / year
As a Java Full Stack Engineer with Spring boot/AWS exp, you will make an impact by designing and delivering scalable, cloud-native healthcare payer applications that improve payment…
Added 20 mins ago
AI Operations Administrator - Gravitee - Remote US
SitusAMC
Saint Paul, MN
…monitored, and on the enterprise AI tools in use across the business: ChatGPT, Claude, Cursor, and Microsoft Copilot. Hands-on Gravitee experience is essential to this role. The…
Added 20 mins ago
Information Security Engineer Security Baseline Configuration
Wells Fargo
MINNEAPOLIS, MN
Wells Fargo is seeking an Information Security Engineer to support the Security Baseline Configuration program within Cybersecurity. This role will help modernize and scale…
Added 20 mins ago
Senior Territory Manager, Neurovascular - Minneapolis, MN
Medtronic
Minneapolis, MN
Achieve all territory sales objectives annually in alignment with the business strategy and annual compensation plan.
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Principal Program Manager, EPT Marketing Analytics
Medtronic
Minneapolis, MN
…better data driven decisions, increase data access and improve process efficiency for generating insights. Join our growing team and lead a high-visibility, high-impact program to help…
Added 20 mins ago
Coronary District Manager - Great Lakes
Medtronic
Minneapolis, MN
…an assigned district by developing and executing strategic business plans, building high-performing sales teams, and fostering key customer relationships. This role partners closely with…
Added 20 mins ago
Sr Principal Legal Counsel - Direct Sourcing GOSC Legal
Medtronic
Minneapolis, MN
…Chain (GOSC) Legal organization to a broad range of Medtronic business clients within Global Supply Management. This individual will focus on product development, supply chain, direct…
Added 20 mins ago
EG
Cloud Engineer
Eliassen Group
Saint Paul, MN
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…
Added 1 hour ago
Sr. Engineer, Automation Engineering, Controls Hardware - Lilly Medicine Foundry
Lilly
Lebanon, IN
The Senior Engineer - Automation Engineering will work as a member of the Automation Engineering Department at Eli Lilly, Foundry. The engineer will provide automation support for one or…
Added 1 hour ago
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Cloud Engineer
Eliassen Group
Indianapolis, IN
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…
Added 2 hours ago
Engineer- Cloud Security
INSPYR Solutions
Fort Worth, TX
We are looking for an experienced Cloud Security Engineer to help lead and execute cybersecurity initiatives across cloud and enterprise environments. This role will work closely with…
Added 2 hours ago
Sr. AVEVA PI Engineer
INSPYR Solutions
The Woodlands, TX
We are seeking an experienced Senior AVEVA PI Engineer to support, maintain, and optimize its existing PI System environment. This individual will take ownership of PI database…
Added 2 hours ago
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Cloud Engineer
Eliassen Group
Juneau, AK
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…

Apple

Operations Engineer, Retail Store Operations & Support - Retail & Marcom Engineering

Austin, TX, United States

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Job details

Posting language: English
Posted: Jul 9, 2026

Original job description

Weekly Hours: 40

Role Number: 200670898-0157

Summary

At Apple, we don’t just build products - we revolutionize entire industries. Our innovation is driven bythe diverse ideas and people that form the foundation of everything we do, from cutting-edge technol-ogy to our environmental leadership. The IS&T Retail Engineering Operations & Support team is thefoundation that makes the magic of Apple Retail possible, both in-store and online. We support theApple Online Store and over 500 Apple Retail Stores with exceptional, business-focused technicalservices and innovative engineering solutions. We build, operate and support the systems, applications, and tools that power Apple Store operations, and we run a global follow-the-sun support model that keeps every store and every customer connected to what they need, every minute of everyday.

Retail and Marcom Engineering, an IS&T team, builds and operates the systems and experiences that connect Apple's products with its customers. The team owns the technology behind both Apple's online and physical stores and drives the interactive marketing experiences and tools that keep creative operations moving. Together, those functions deliver the technology behind every product story Apple tells and every purchase a customer makes.

As part of Retail Engineering Store Operations & Support, you will play a crucial role in detecting and resolving issues that impact our global retail environment, This role sits at the intersection of production support, SRE, and applied AI engineering. This is a team scaling fast, going deep technically, and investing heavily in the next generation of automation, agentic operations orchestration, and operational intelligence.

Description

This is a hands-on engineering role with high visibility across Apple's global retail technology landscape and an opportunity to shape how production support operates at scale.

As an Operations Engineer on the transactional operations vertical, you will own deep technical expertise across some of Apple Retail's most critical systems, including Point of Sale, Apple Financial Services, Carrier Services, Runner, and Catalog. You will combine that domain expertise with hands-on troubleshooting, building and extending GenAI agents, screening tools, and automation that fundamentally change how our team detects, investigates, and resolves issues. You will partner closely with Engineering, SRE, and business teams to drive root cause analysis, deliver process improvements, and bring clarity to complex technical problems for both technical and non-technical stakeholders.

The ideal candidate is a proactive problem solver who thrives in a fast-moving production environment and is energized by production environments where speed, scale, and precision all matter, who codes when needed, and who communicates with precision across audiences. If you are passionate about supporting reliable, high-impact systems that serve millions of customers worldwide, this may be the perfect opportunity for you.

Minimum Qualifications

Bachelor's degree or higher in Computer Science, Information Technology, or a related field, or equivalent work experience.
2+ years of experience supporting critical, customer-facing systems in a high-volume production environment.
1+ years of hands-on experience with incident management platforms (e.g. ServiceNow) and issue tracking tools (e.g. Jira).
2+ years of practical experience with Splunk, including dashboard creation, SPL querying, and alert configuration for production triage, performance degradation analysis, and incident resolution.
2+ years of experience performing structured root cause analysis using application logs, telemetry, distributed traces, and customer feedback across complex, multi-system environments.

Preferred Qualifications

Hands-on experience building and orchestrating agentic workflows with SOTA language models, LLM-based automation, or AI-augmented operational tooling.
Demonstrated ability to work across distributed systems, APIs, and microservices at an architectural level - understanding how failures propagate across system boundaries.
Strong understanding of networking fundamentals (TCP/IP, DNS, HTTP/TLS, load balancing) with the ability to diagnose connectivity issues between distributed systems.
Strong root cause analysis skills using diverse data sources including application logs, telemetry, and customer feedback.
Experience with scripting languages (Python preferred) for log analysis, data investigation, and lightweight automation of operational workflows.
Excellent ability to communicate complex technical issues clearly and concisely to both technical and non-technical stakeholders.
Experience coordinating with distributed teams across multiple time zones.
Familiarity with CI/CD pipelines, Git-based version control, and release management/deployment processes.
Experience with data visualization and analysis tools such as Tableau or Power BI.
Proficiency in ITIL practices, including incident, problem, and change management.
Experience validating data feeds between SAP (MM, SD, FI) and downstream retail systems, with the ability to identify and troubleshoot discrepancies in inventory, pricing, and order data.
Previous experience supporting eCommerce platforms or Retail / Payment systems at scale in a plus.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

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