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Added 9 mins ago
Project Manager II - People Strategy and Programs
Sharp HealthCare
San Diego, CA
The Project Manager II serves as a trusted partner to leaders, developing executive-ready presentations, recommendations, and communications that support decision-making and organizational…
Added 9 mins ago
Manager, Digital Product Operations
Apple
Austin, TX · Sunnyvale, CA
…AppleCare Digital team is looking for an inspiring and driven Manager of Digital Product Operations to lead a team of Program Managers, Technical Product Managers, and Business Analysts. In…
Added 15 mins ago
Branch Manager - Georgia North Market - Roswell, GA
JPMC page
Roswell, GA
You’ll successfully complete our Branch Manager Training Program before being considered for placement as a Branch Manager.
Added 16 mins ago
J
Maintenance Manager
Henderson, NV
- $120,000 to $150,000 USD / year
The Maintenance Manager oversees all aspects of managing a team responsible for maintaining all equipment and facilities used in our distribution center located in Henderson, Nevada. You…
Added 29 mins ago
EG
IT Project Manager
Eliassen Group
Merrimack, NH
- $55 to $60 USD / hour
Our client seeks an IT Project Manager to support technology projects within Stock Plan Services. The role will plan, track, and manage scope, dependencies, risks, releases, and status. It…
Added 29 mins ago
Manufacturing Engineering Director
Wakefield-Vette
Nashua, NH
The Manufacturing Engineering Manager for Wakefield Thermals corporate flagship facility leads the manufacturing engineering function to support operational excellence, productivity…
Added 31 mins ago
Assistant Store Manager - Franklin/Route 23
TD Bank, N.A.
Franklin, NJ
Requires knowledge and understanding of financial concepts, a broad range of products, services and tools, business and process management acumen aligned with TD's consultative approach…
Added 31 mins ago
Associate Banker II (20 Hours Weekly/Bilingual Spanish or French Preferred) - Hallandale
TD Bank, N.A.
Hallandale Beach, FL
…job-related knowledge, geographic location, and other specific business and organizational…
Added 32 mins ago
W
Pharmacy Operations Manager
Walgreens
BALTIMORE, MD
- $22.5 to $35.75 USD / hour
…pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the…
Added 32 mins ago
W
Pharmacy Operations Manager
Walgreens
CUMMING, GA
- $22.5 to $35.75 USD / hour
…pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the…
Added 32 mins ago
W
Pharmacy Operations Manager
Walgreens
PORT CHARLOTTE, FL
- $22.5 to $35.75 USD / hour
…pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the…
Added 32 mins ago
W
Pharmacy Operations Manager
Walgreens
JACKSONVILLE, FL
- $22.5 to $35.75 USD / hour
…pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the…
Added 32 mins ago
W
Pharmacy Operations Manager
Walgreens
FT LAUDERDALE, FL
- $22.5 to $35.75 USD / hour
…pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the…
Added 32 mins ago
W
Pharmacy Operations Manager
Walgreens
HOOVER, AL
- $22.5 to $35.75 USD / hour
…pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the…
Added 32 mins ago
CV
Multi-Site Veterinary Hospital Manager
Country View Veterinary Clinic
Champaign, IL
- $55,000 to $75,000 USD / year
…accountability, and transforming hospital culture while improving business…
Added 40 mins ago
Sr Product Manager
Ochsner Health
New Orleans, LA
Required – 4 years of experience working as a product manager or other relevant position; significant experience in product lifecycle management and working in agile environment.
Added 48 mins ago
Senior Analyst, Marketing Technology
The Home Depot
Atlanta, GA
…participating in research/information gathering to understand business requirements, system configuration, and on-going support through training, new associate on-boarding, and governance…
Added 48 mins ago
Sr. Analyst, Portfolio Risk and Monitoring
The Home Depot
Atlanta, GA
…commercial credit customers associated with the Pro Trade Credit program, with greater responsibilities and higher levels of approving authority. The incumbent has an elevated…
Added 1 hour ago
Lead Academic Program Manager (Department Chair) - Cyber Security/AI
Western Governors University
Salt Lake City, UT
Leads academic program leaders, instructional faculty, and student coaches/mentors
Added 1 hour ago
Senior Technical Program Manager, Amazon Stores Finance Tech
Amazon.com Services LLC
Seattle, WA
As a Senior Technical Program Manager at Amazon, you will own the lifecycle of cross-functional programs that have considerable business and technology impact. You will define program…
Added 1 hour ago
Senior Global Creator Programs Manager
Twitch Interactive, Inc.
Culver City, CA · Seattle, WA · New York, NY · Irvine, CA · San Francisco, CA
The Sr. Global Creator Programs Manager owns the end-to-end execution of Twitch's global scaled creator activation program, a structured system that recruits, develops, and retains creators…
Added 1 hour ago
R
Senior Manager, Business Transformation & Integration
Rosendin
San Jose, CA
- $193,600 to $254,100 USD / year
Rosendin is seeking a Senior Manager, Business Transformation & Integration to drive enterprise-wide operational excellence, business transformation, and post-acquisition integration…
Added 1 hour ago
Vice President, Development & Corporate Partnerships
United Way of Greater Kansas City
Kansas City, MO
Increase participation and average giving by building a network of United Way ambassadors within business partner relationships.
Added 1 hour ago
C
LPN - Home Health - Portland East
Compassus
Portland, OR
- $31.35 to $43.33 USD / hour
…Providence at Home with Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation and for promoting the Compassus philosophy, using the 6 Pillars of Success as the…
Added 1 hour ago
A
Manager Analytics and Data Integrity
AbbVie
Worcester, MA
- $124,500 to $236,500 USD / year
We are seeking a results-driven and technically-oriented Manager of Analytics and Data Integrity to lead site analytics web and data quality initiatives within our pharmaceutical operation…

Apple

Manager, Digital Product Operations

Austin, TX, United States
Sunnyvale, CA, United States

The base pay range for this role is between $195,200 and $293,800, and your base pay will depend on your skills, qualifications, experience, and location.

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Job details

Pay: The base pay range for this role is between $195,200 and $293,800, and your base pay will depend on your skills, qualifications, experience, and location.
Posting language: English
Posted: Nov 4, 2026

Original job description

Summary Are you passionate about building seamless customer experiences and leading high-performing teams at the intersection of digital support and cutting-edge technology? The AppleCare Digital team is looking for an inspiring and driven Manager of Digital Product Operations to lead a team of Program Managers, Technical Product Managers, and Business Analysts. In this role, you will champion the digital experiences millions of customers rely on every day across the Apple Support app, Get Support web, and our next-generation conversational platforms. If you thrive on solving complex operational challenges, developing talent, and turning innovative technology into seamless customer journeys, we invite you to join us.

Description As the Manager of Digital Product Operations, you will lead the team responsible for optimizing, scaling, and executing customer-facing support journeys across our primary digital support channels. You will serve as the strategic operational bridge connecting Product Management, Engineering, Content Strategy, Retail, and Service Operations to bring major product introductions, new feature integrations, and scalable customer experience optimizations to life. In this role, you will foster a collaborative, inclusive environment where your team is empowered to solve complex problems, evolve admin optimization tools, and ensure flawless day-one readiness for new Apple products and global service expansions.

Responsibilities

Lead, coach, and inspire a diverse team of Program Managers, Technical Product Managers, and Business Analysts, fostering a culture of innovation, accountability, and operational excellence. Drive operational readiness and execution for major New Product Introductions (NPI), regular digital app releases, and global expansions across the Apple Support app, web, and conversational channels. Partner closely with Product Management and Engineering teams to integrate scalable business rules engines with next-generation conversational AI and LLM-powered self-service experiences. Establish strong cross-functional partnerships with key stakeholders (Retail, AppleCare, Content Strategy, Service Operations) to evaluate change requests, mitigate operational risks, and optimize end-to-end customer support journeys. Oversee the end-to-end delivery of high-priority sustaining operations, configuration updates, and localized self-service workflows. Champion tooling improvements, workflow automation, and process enhancements to scale team productivity and ensure data integrity across platforms. Leverage data analytics and performance metrics to identify operational bottlenecks, track cost efficiencies, measure customer sentiment, and inform leadership decision-making. Represent the digital operations team in cross-functional reviews and executive forums, communicating complex technical and operational topics with clarity and impact.

Minimum Qualifications 7+ years of experience in digital program/project management, technical product operations, or related digital customer experience operations, with a strong focus on web and iOS applications. Proven experience leading, mentoring, or managing teams of program managers, technical PMs, or business analysts in a dynamic, high-volume environment. Demonstrated track record of managing complex, cross-functional digital initiatives from concept through global operational launch. Strong written, verbal, and executive presentation skills, with the proven ability to influence technical, product, and business partners across organizations. Strong analytical and problem-solving skills, with experience using data to identify root causes, extract actionable insights, and measure business impact.

Preferred Qualifications Experience supporting conversational AI, virtual assistants, or LLM-driven self-service customer support experiences. Direct experience with digital customer service operations, omni-channel support workflows (chat, messaging, web, on-device app, and retail/in-person), or contact center technologies. Proven ability to partner effectively with engineering/IT teams on complex backend architectures, business rules engines, and data integrations. Experience managing high-velocity NPI (New Product Introduction) readiness and critical incident ticketing operations. Demonstrated expertise in workflow automation, administrative tooling evolution, and process optimization. Bachelor’s degree in Business, Computer Science, Engineering, Marketing, or equivalent practical experience; advanced degree (MBA or MS) is a plus.

Pay & Benefits At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $195,200 and $293,800, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

EEO Statement Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

Accessibility At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here - in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace

Learn about reasonable accommodations for job applicants

Application Deadline Apple accepts applications to this posting on an ongoing basis.

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More about this job

Skills

Customer experience
Workflow
Decision making
Project management
Coaching
Presentation skills
Problem solving
Customer service
Computer science

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