Jobs in the United States

25+ jobs

Save this search

Added 19 mins ago
TT
Senior Full-Stack Engineer
True Talent Solutions Partners
Remote, United States
- $200,000 to $275,000 USD / year
- Develop platform capabilities such as identity and business verification automation, messaging integrations, live chat, and AI-assisted customer support.
Added 42 mins ago
Staff Data Engineer
DAT
Denver, CO
Platform Evolution: Lead the design and evolution of our modern data platform architecture, ensuring it remains scalable, available, and performant.
Added 45 mins ago
OS
Software Engineer
Odyssey Systems Cons
Colorado Springs, CO
- $31,533 USD / year
We are seeking a Mid-Level Software Engineer to contribute to the development of the Multimode Threat Engagement Simulation Platform under the technical direction of the Lead and Senior…
Added 52 mins ago
Agent Development Engineer, Customer Systems
Apple
Cupertino, CA · Sunnyvale, CA
Background as a Machine Learning Engineer or Full-Stack Developer with a strong interest in autonomous systems.
Added 1 hour ago
Agent Engineer
Clera
Remote, United States
…with confidence. This role combines agent systems engineering, platform development, integrations, and full-stack product…
Added 1 hour ago
GC
Network System Engineer (Job Code: 175942)
Genesis Corp. dba Genesis10
NEW YORK, NY
- $133,120 USD / year
…and regulatory initiatives; ensuring production stability, platform remediation, patching and upgrades, mitigating and managing risk; middleware installation, configuration, risk mitigation…
Added 2 hours ago
Senior Software Engineer
Braven
Remote, United States
…Fellows over the next decade, Braven is hiring a Senior Software Engineer to lead the design and delivery of the platform, tools, and automation that power Braven’s programs. On the Systems…
Added 2 hours ago
Senior Software Engineer
Braven
Remote, United States
…Fellows over the next decade, Braven is hiring a Senior Software Engineer to lead the design and delivery of the platform, tools, and automation that power Braven’s programs. On the Systems…
Added 2 hours ago
Sr Platform Engineer
Mayo Clinic
Rochester, MN
Proven experience as a Full Stack Engineer with a strong emphasis on healthcare interoperability.
Added 3 hours ago
Solutions Lead, International Upmarket
Toast
Remote, United States
…buyer is weighing a feature gap, help them see it against the full value of the platform, and make sure their IT team feels heard along the…
Added 4 hours ago
Full Stack Engineer (React Native)
Blink - The Employee App
Remote, United States
We're looking for a Full Stack Engineer with strong React Native experience to join a team of talented engineers building the future of the digital workplace. Our product is highly secure,…
Added 4 hours ago
Senior Software Engineer (AI-Native)
Telegent, Inc.
Pleasant Grove, UT
Know the end-to-end systems lifecycle and full-stack development inside and out
Added 4 hours ago
HPC Systems Engineer
University Corporation for Atmospheric Research
Boulder, CO
…power cutting-edge Earth system science! As an HPC Systems Engineer, you will play a pivotal role in engineering and managing CISL's world-class computational, storage, archival, and…
Added 5 hours ago
Applied AI Engineer
Becoming
San Francisco, CA
We are seeking an Applied AI Engineer to help build the software, infrastructure, and data systems that power our biological intelligence platform.
Added 5 hours ago
Robotics Engineer (Product / Electrical)
Becoming
San Francisco, CA
We are hiring a Robotics Engineer (Product / Electrical) to design and own end-to-end hardware products at the core of Becoming’s platform.
Added 6 hours ago
Platform Software Engineer
Ford Motor Company
Dearborn, MI
A Platform Software Engineer is a versatile developer with expertise in Java or Python and a strong foundation in cloud platforms to build and manage applications at scale. Generally,…
Added 8 hours ago
M
Principal Software Engineer-M365
Microsoft
WA · CA · Redmond, WA · Mountain View, CA · Redmond · Mountain View
- $142,800 to $304,200 USD / year
Deep knowledge of distributed systems and cloud technologies, with experience building and operating large-scale services, backend or full-stack, including on-call
Added 8 hours ago
Software Engineer, Product
Atria Health and Research Institute
Remote, United States
Strong full-stack skills: you can design an API and schema, implement backend logic, and build the UI that consumes it.
Added 8 hours ago
Software Engineer, Product
Atria Health and Research Institute
Remote, United States
Strong full-stack skills: you can design an API and schema, implement backend logic, and build the UI that consumes it.
Added 8 hours ago
Staff Software Engineer, Foundations
Atria Health and Research Institute
Remote, United States
Atria Health is seeking a Staff Software Engineer for our Foundations team, working across Platform, DevOps, and Data Engineering.
Added 8 hours ago
Staff Software Engineer, Foundations
Atria Health and Research Institute
Remote, United States
Atria Health is seeking a Staff Software Engineer for our Foundations team, working across Platform, DevOps, and Data Engineering.
Added 9 hours ago
Senior Java Developer
Toyota
Plano, TX
Toyota Financial Services Enterprise Platforms team is seeking a highly motivated Senior Software Engineer to help our growing Enterprise platform needs. The Senior Java Developer will…
Added 10 hours ago
Remote Lead Software Engineer for a Healthcare Company
Pearl
Remote, United States
…who cannot afford them. It is looking for a Founding Senior Full-Stack Engineer to build the products that increase the supply of donated…
Added 10 hours ago
Remote Lead Software Engineer for a Healthcare Company
Pearl
Remote, United States
…who cannot afford them. It is looking for a Founding Senior Full-Stack Engineer to build the products that increase the supply of donated…
Added 10 hours ago
Remote Lead Software Engineer for a Healthcare Company
Pearl
Remote, United States
…who cannot afford them. It is looking for a Founding Senior Full-Stack Engineer to build the products that increase the supply of donated…

Apple

Agent Development Engineer, Customer Systems

Cupertino, CA, United States
Sunnyvale, CA, United States

The base pay range for this role is between $184,700 and $277,600, and your base pay will depend on your skills, qualifications, experience, and location.

Apply About employer

Applications open in a new tab.

Job details

Pay: The base pay range for this role is between $184,700 and $277,600, and your base pay will depend on your skills, qualifications, experience, and location.
Posting language: English
Posted: Nov 8, 2026

Original job description

Summary Customer Systems is part of IS&T and drives the technology behind Apple's customer support experience - from contact center operations to the software powering the iconic Genius Bar. The team also builds and operates AppleCare's online support platform, which handles 6 billion visits per year, delivering seamless, high-quality support to Apple customers around the globe. There are jobs and then there are opportunities! This is your opportunity to do the best work of your life. Join us, the team that serves as Apple’s nerve center: Apple Information Systems and Technology group! We are seeking a highly innovative and specialized Agent Development Engineer to design, build, and deploy autonomous AI systems. Unlike traditional software or chatbot developers, you will create intelligent agents that leverage Large Language Models (LLMs) to reason, plan, use tools, and execute multi-step actions independently to achieve specific goals, fundamentally transforming how Apple operates and delivers customer experiences. When you join IS&T, you’ll help design and manage systems, frameworks, and apps that countless Apple customers and employees rely on every day. Together, we’ll explore all the ways to improve how Apple operates, freeing our employees to do what they do best, and crafting magical experiences for our customers!

Description As an Agent Development Engineer, you will be at the forefront of building the next generation of intelligent automation. Your core responsibilities will include:• Design & Architecture: Creating the foundational architecture for AI agents, including sophisticated reasoning engines that break down complex problems and robust decision-making workflows.

Agent Development: Building autonomous agents using cutting-edge frameworks like LangChain, LangGraph, AutoGen, or CrewAI. Tool Integration & API Usage: Connecting agents to external tools, databases, APIs, and critical business systems to enable seamless action-taking and interaction with the broader ecosystem. Memory & Context Management: Implementing advanced short- and long-term memory systems (e.g., using vector databases, RAG) so agents can remember past interactions, learn from experience, and maintain context across complex tasks.

Prompt Engineering & Optimization: Authoring complex, domain-specific prompts and designing sophisticated chain-of-thought workflows to guide agent reasoning and ensure optimal performance. Testing & Reliability: Implementing “human-in-the-loop” systems, developing comprehensive evaluation frameworks (evals), and establishing safety guardrails to ensure agents behave reliably, ethically, and predictably in production environments. Deployment & Scaling: Deploying agents into production environments, often leveraging Docker, Kubernetes, and cloud platforms like AWS/Azure/GCP, ensuring scalability and high availability.

The ideal candidate will possess a unique blend of software engineering rigor and AI innovation. You will thrive in an environment where systems are non-deterministic, requiring continuous testing, monitoring, and adaptation. A strong focus on the end-to-end behavior of goal-driven systems, rather than just isolated model optimization, is crucial. You should be passionate about process automation and understand how AI agents can replace or augment traditional Robotic Process Automation (RPA), requiring a keen understanding of business workflows. Excellent communication and collaboration skills are essential for working with diverse teams across Apple.

Minimum Qualifications B.S. in Computer Science, Computer Engineering, or a related technical field, or equivalent professional work experience. 7+ years proven experience developing software in a professional capacity. Longer experience preferred. 2+ years of professional software development experience, with a strong focus on backend systems or AI/ML applications. Strong proficiency in TypeScript, with experience in developing robust, scalable applications. Experience with at least one major AI Agent framework such as LangChain, AutoGen, LangGraph, or Semantic Kernel. Deep understanding of Large Language Models (LLMs), including their capabilities, limitations, and practical application (e.g., GPT-4o, Claude 3.5 Sonnet, Gemini). Practical experience with Retrieval-Augmented Generation (RAG) and fine-tuning techniques for LLMs. Experience with vector databases (e.g., Pinecone, Milvus, Qdrant) and traditional SQL/NoSQL databases. Proficiency with cloud platforms (AWS, Azure, GCP) and containerization tools (Docker, Kubernetes) for deployment and management.

Preferred Qualifications Experience in AI, machine learning, or automation systems beyond basic scripting. Background as a Machine Learning Engineer or Full-Stack Developer with a strong interest in autonomous systems. Familiarity with JavaScript or TypeScript for agent front-end integration or tooling. Experience designing and implementing complex multi-agent systems or agentic workflows. Understanding of ethical AI principles, bias detection, and mitigation strategies in agent design. Contributions to open-source AI agent frameworks or relevant research. Demonstrated ability to translate complex business problems into agent-based solutions.

Pay & Benefits At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $184,700 and $277,600, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

EEO Statement Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

Accessibility At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here - in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace

Learn about reasonable accommodations for job applicants

Application Deadline Apple accepts applications to this posting on an ongoing basis.

Apply About employer

More about this job

Skills

Customer service
Chatbot
Architectural design
Decision making
LangChain
Docker
Kubernetes
AWS
Microsoft Azure
Google Cloud
Collaboration
Computer science
Computer engineering
TypeScript
Tuning techniques
SQL
NoSQL
Machine learning
JavaScript
Research

Report this job