Jobs in the United States

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Added 33 mins ago
Product Security Engineer
Nominal
NY · WA
Nominal is building the Hardware Intelligence Platform that gives engineers increased visibility into complex physical systems, helps them make better decisions, and ultimately gets their…
Added 1 hour ago
Cloud Solutions Engineer
Office of the Director of National Intelligence
McLean, VA
…support the Chief Technology Officer. Design, build, and maintain cloud infrastructure for IC OIG systems, including case management software and mission-critical applications hosted in…
Added 2 hours ago
Engineer, Enterprise AI
NAVITUS HEALTH SOLUTIONS LLC
MIDDLETON, WI
Added 2 hours ago
Site Reliability Engineer
CLA HUDSON
HUDSON, WI
Added 2 hours ago
Software Engineer II- ECM Specialization
EMERGENT HOLDINGS, INC.
NEW BERLIN, WI
Added 2 hours ago
Senior Cloud Data Engineer
AMERICAN FOODS GROUP LLC
GREEN BAY, WI
Added 2 hours ago
Devops Engineer Senior
BLUE SHIELD OF CALIFORNIA
MILWAUKEE, WI
JOB REQUIREMENTS: Your Role The Digital Platform team creates and maintains the foundation and features upon which Stellarus Digital Applications\' technical products are built. The DevOps…
Added 2 hours ago
Senior Forward Deployed Engineer
Raydar
Remote, United States
…engagements from first demonstration through integration and production launch. This role blends hands-on engineering with solution architecture, delivering end-to-end software for external…
Added 3 hours ago
Delivery Management Engineer III
Deloitte
Kansas City, MO
As a Delivery Management Engineer III, you will have hands-on technical skills as well as program and project management experience to drive technical projects and programs working directly…
Added 3 hours ago
Delivery Management Engineer III
Deloitte
Saint Louis, MO
As a Delivery Management Engineer III, you will have hands-on technical skills as well as program and project management experience to drive technical projects and programs working directly…
Added 4 hours ago
A
Principal Software Engineering - Reliability and FinOps Engineer
AT&T
Bothell, WA
- $155,400 to $261,100 USD / year
As a Principal System Engineer, you will serve as a senior technical leader across FinOps, cloud optimization, system reliability, and AI-driven automation. You will shape and execute…
Added 5 hours ago
Agent Development Engineer, Customer Systems
Apple
Cupertino, CA · Sunnyvale, CA
Deployment & Scaling: Deploying agents into production environments, often leveraging Docker, Kubernetes, and cloud platforms like AWS/Azure/GCP, ensuring scalability and high availability.
Added 6 hours ago
GC
Network System Engineer (Job Code: 175942)
Genesis Corp. dba Genesis10
NEW YORK, NY
- $133,120 USD / year
…for enterprise projects and regulatory initiatives; ensuring production stability, platform remediation, patching and upgrades, mitigating and managing risk; middleware installation,…
Added 6 hours ago
Senior Java Platform Development Engineer Advanced NYC, NY
Innova Solutions Inc
NEW YORK, NY
We're Looking for a Sr Java Platform Development Engineer Position type: Contract to Hire Duration: Estimated 3-6 Months We are looking for a Senior Software Engineer to join the Platform…
Added 6 hours ago
S
Principal or Staff Product Security Engineer
Skylight
Remote, United States
- $200,000 to $250,000 USD / year
You'll own the day-to-day execution of our product security program across our cloud backend, mobile apps, and Android platform. You'll triage and drive remediation of vulnerabilities, run…
Added 6 hours ago
Senior MLOps Engineer
C the Signs
Remote, United States
We’re hiring a Senior MLOps Engineer with deep machine learning engineering experience to build and operate the production platform powering ML/LLM-driven healthcare workflows. You’ll…
Added 6 hours ago
Cloud Adoption Engineer - Oracle Government, Defense & Intelligence
Oracle
Reston, VA · Washington, DC
Cloud Adoption Engineer - Oracle Government, Defense & Intelligence
Added 8 hours ago
Technical Systems Engineer (Hybrid)
Cisco Systems, Inc.
San Jose, CA · RTP, NC
As a Technical Systems Engineer with Commerce Product Management & Engineering (part of Cisco IT), You will be at the forefront of sustaining, monitoring, and troubleshooting critical…
Added 8 hours ago
SG
Backend Software Engineer, Weather & Aviation
Spire Global
Boulder, CO
- $34,986 USD / year
We're seeking a Senior Backend Software Engineer who has helped production systems scale, harden, and stay reliable as usage and expectations grew. You'll own critical services end to end,…
Added 8 hours ago
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(USA) Staff, Software Engineer
Walmart
BENTONVILLE, AR
- $110,000 to $220,000 USD / year
Walmart is seeking a Staff Software Engineer to lead the development and delivery of scalable platform capabilities, including infrastructure, tooling, and AI/ML frameworks. This role…
Added 8 hours ago
Forward Deployed Engineer (AI Integration + Design) - Gen AI & Voice AI - US
Blue Machines AI
NY · New York, NY
As a Forward Deployed Engineer, you’ll design, build, and support integrations between the Blue Machines platform and client systems. You’ll work across APIs, cloud services, and AI…
Added 9 hours ago
Senior Software Engineer (AI-Native)
Telegent, Inc.
Pleasant Grove, UT
Deliver the product roadmap. Design, build and ship new capabilities across messaging (SMS, MMS and RCS), voice and carrier integrations as services on the new platform.
Added 9 hours ago
Senior AI Operations Engineer (Senior Software Engineer)
Vizient, Inc.
Centennial, CO
Added 9 hours ago
Senior AI Operations Engineer (Senior Software Engineer)
Vizient, Inc.
Centennial, CO
Added 9 hours ago
MI
Senior Cloud Systems Administrator
Maxar Intelligence I
Westminster, CO
- $109,000 to $167,000 USD / year

Apple

Agent Development Engineer, Customer Systems

Cupertino, CA, United States
Sunnyvale, CA, United States

The base pay range for this role is between $184,700 and $277,600, and your base pay will depend on your skills, qualifications, experience, and location.

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Job details

Pay: The base pay range for this role is between $184,700 and $277,600, and your base pay will depend on your skills, qualifications, experience, and location.
Posting language: English
Posted: Nov 8, 2026

Original job description

Summary Customer Systems is part of IS&T and drives the technology behind Apple's customer support experience - from contact center operations to the software powering the iconic Genius Bar. The team also builds and operates AppleCare's online support platform, which handles 6 billion visits per year, delivering seamless, high-quality support to Apple customers around the globe. There are jobs and then there are opportunities! This is your opportunity to do the best work of your life. Join us, the team that serves as Apple’s nerve center: Apple Information Systems and Technology group! We are seeking a highly innovative and specialized Agent Development Engineer to design, build, and deploy autonomous AI systems. Unlike traditional software or chatbot developers, you will create intelligent agents that leverage Large Language Models (LLMs) to reason, plan, use tools, and execute multi-step actions independently to achieve specific goals, fundamentally transforming how Apple operates and delivers customer experiences. When you join IS&T, you’ll help design and manage systems, frameworks, and apps that countless Apple customers and employees rely on every day. Together, we’ll explore all the ways to improve how Apple operates, freeing our employees to do what they do best, and crafting magical experiences for our customers!

Description As an Agent Development Engineer, you will be at the forefront of building the next generation of intelligent automation. Your core responsibilities will include:• Design & Architecture: Creating the foundational architecture for AI agents, including sophisticated reasoning engines that break down complex problems and robust decision-making workflows.

Agent Development: Building autonomous agents using cutting-edge frameworks like LangChain, LangGraph, AutoGen, or CrewAI. Tool Integration & API Usage: Connecting agents to external tools, databases, APIs, and critical business systems to enable seamless action-taking and interaction with the broader ecosystem. Memory & Context Management: Implementing advanced short- and long-term memory systems (e.g., using vector databases, RAG) so agents can remember past interactions, learn from experience, and maintain context across complex tasks.

Prompt Engineering & Optimization: Authoring complex, domain-specific prompts and designing sophisticated chain-of-thought workflows to guide agent reasoning and ensure optimal performance. Testing & Reliability: Implementing “human-in-the-loop” systems, developing comprehensive evaluation frameworks (evals), and establishing safety guardrails to ensure agents behave reliably, ethically, and predictably in production environments. Deployment & Scaling: Deploying agents into production environments, often leveraging Docker, Kubernetes, and cloud platforms like AWS/Azure/GCP, ensuring scalability and high availability.

The ideal candidate will possess a unique blend of software engineering rigor and AI innovation. You will thrive in an environment where systems are non-deterministic, requiring continuous testing, monitoring, and adaptation. A strong focus on the end-to-end behavior of goal-driven systems, rather than just isolated model optimization, is crucial. You should be passionate about process automation and understand how AI agents can replace or augment traditional Robotic Process Automation (RPA), requiring a keen understanding of business workflows. Excellent communication and collaboration skills are essential for working with diverse teams across Apple.

Minimum Qualifications B.S. in Computer Science, Computer Engineering, or a related technical field, or equivalent professional work experience. 7+ years proven experience developing software in a professional capacity. Longer experience preferred. 2+ years of professional software development experience, with a strong focus on backend systems or AI/ML applications. Strong proficiency in TypeScript, with experience in developing robust, scalable applications. Experience with at least one major AI Agent framework such as LangChain, AutoGen, LangGraph, or Semantic Kernel. Deep understanding of Large Language Models (LLMs), including their capabilities, limitations, and practical application (e.g., GPT-4o, Claude 3.5 Sonnet, Gemini). Practical experience with Retrieval-Augmented Generation (RAG) and fine-tuning techniques for LLMs. Experience with vector databases (e.g., Pinecone, Milvus, Qdrant) and traditional SQL/NoSQL databases. Proficiency with cloud platforms (AWS, Azure, GCP) and containerization tools (Docker, Kubernetes) for deployment and management.

Preferred Qualifications Experience in AI, machine learning, or automation systems beyond basic scripting. Background as a Machine Learning Engineer or Full-Stack Developer with a strong interest in autonomous systems. Familiarity with JavaScript or TypeScript for agent front-end integration or tooling. Experience designing and implementing complex multi-agent systems or agentic workflows. Understanding of ethical AI principles, bias detection, and mitigation strategies in agent design. Contributions to open-source AI agent frameworks or relevant research. Demonstrated ability to translate complex business problems into agent-based solutions.

Pay & Benefits At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $184,700 and $277,600, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

EEO Statement Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

Accessibility At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here - in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace

Learn about reasonable accommodations for job applicants

Application Deadline Apple accepts applications to this posting on an ongoing basis.

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More about this job

Skills

Customer service
Chatbot
Architectural design
Decision making
LangChain
Docker
Kubernetes
AWS
Microsoft Azure
Google Cloud
Collaboration
Computer science
Computer engineering
TypeScript
Tuning techniques
SQL
NoSQL
Machine learning
JavaScript
Research

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