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C
Java Developer (GenAI)
Cognizant
Dover, DE
- $62,000 to $99,000 USD / year
We are seeking a highly skilled Java Developer (GenAI) to join our team and contribute to the development of scalable, cloud-native enterprise applications. The ideal candidate will have…
Added 9 mins ago
OS
Software Engineer
Odyssey Systems Cons
Colorado Springs, CO
- $31,533 USD / year
Maintain technical documentation: update API reference docs, build guides, and developer setup instructions as features evolve
Added 15 mins ago
Agent Development Engineer, Customer Systems
Apple
Cupertino, CA · Sunnyvale, CA
Tool Integration & API Usage: Connecting agents to external tools, databases, APIs, and critical business systems to enable seamless action-taking and interaction with the broader ecosystem.
Added 30 mins ago
Sr. Customer Success Manager, Solutions
CADDi
Chicago, IL
Added 30 mins ago
Senior Solutions Architect Expert
CADDi
Chicago, IL
Strong API integration experience (REST/GraphQL), auth models, and webhooks; familiarity with event-driven designs.
Added 35 mins ago
Architect Product Security
JetBlue Airways Corp
LONG ISLAND CITY, NY
…into Continuous Integration/Continuous Deploymentpipelines and developer workflows * Define and enforce secure coding practices and product security requirements * Enable automation of…
Added 35 mins ago
Architect Product Security
JetBlue Airways Corp
LONG ISLAND CITY, NY
…into Continuous Integration/Continuous Deploymentpipelines and developer workflows * Define and enforce secure coding practices and product security requirements * Enable automation of…
Added 35 mins ago
PG
Ad Tech Product Manager, Paid Social
Publicis Groupe
New York, NY
- $88,540 to $141,687 USD / year
API integrations (search platforms, social media platforms, analytics vendors, marketplace partners)
Added 36 mins ago
Asst DirProduct Manager
Moody's Analytics
NEW YORK, NY
…delivery and continuous improvement * Define and maintain RESTful API designs using OpenAPI/Swagger, ensuring consistency, usability, versioning, and backward compatibility * Own API…
Added 36 mins ago
Senior Java Platform Development Engineer Advanced NYC, NY
Innova Solutions Inc
NEW YORK, NY
…telemetry and translate insights into platform improvements. Developer Experience & Community: Contribute to engineering communities of practice around ODE best practices, Claude Skills…
Added 1 hour ago
Software Engineer 3
Kiewit
Lenexa, KS
…across Kiewit’s district portfolio. This role is ideal for a developer who has outgrown pure implementation and is ready to think at the systems level - shaping how applications are…
Added 1 hour ago
Staff Software Engineer, Agentic Workflows
Intuit
New York, NY
Strong knowledge of API frameworks and microservices architecture.
Added 2 hours ago
Quality Assurance Engineer
Braven
Remote, United States
Build and maintain UI and API automation (Playwright preferred).
Added 2 hours ago
Sr Platform Engineer
Mayo Clinic
Rochester, MN
Proficiency in Java and/or .NET for backend development, including API / service design and implementation.
Added 2 hours ago
IT Cloud Engineer, Engineering Platform Automation
Mayo Clinic
Rochester, MN
Build secure API-based integrations supporting engineering workflows and platform automation.
Added 2 hours ago
BN
Founding Product Manager
Boundless Networks, Inc.
Remote, United States
- $100,000 to $150,000 USD / year
Experience taking a technical platform or API product to market
Added 2 hours ago
BN
Technical Business Developer
Boundless Networks, Inc.
Remote, United States
- $100,000 to $150,000 USD / year
Experience selling infrastructure, compute, developer tools, or API products
Added 2 hours ago
Technical Support Manager (Hybrid)
Cisco Systems, Inc.
RTP, NC
Debug and maintain AI frameworks, microservices, MCPs, and REST API endpoints.
Added 2 hours ago
Staff Software Engineer
Cisco Systems, Inc.
Remote, United States
…file systems, concurrency control, consistency models with API communication paradigms, including…
Added 2 hours ago
SG
Backend Software Engineer, Weather & Aviation
Spire Global
Boulder, CO
- $34,986 USD / year
Strong hands-on experience with AWS (e.g., ECS/EKS, Lambda, API Gateway, RDS/Aurora, DynamoDB, S3, IAM, VPC networking) and infrastructure-as-code (Terraform, CDK, or CloudFormation)
Added 3 hours ago
W
Group Director, Technical Program Management - Strategic Partnerships - AI Natives
Walmart
SAN BRUNO, CA
- $254,000 to $481,000 USD / year
…AI experiences, agentic commerce, enterprise productivity, developer tooling, foundation-model access, and new technical…
Added 3 hours ago
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Manager, Process Improvement
Walmart
BENTONVILLE, AR
- $80,000 to $155,000 USD / year
…PowerBI, managing local permitting requirements, and supporting API integration with third-party licensing…
Added 3 hours ago
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Staff, Software Engineer
Walmart
Sunnyvale, CA
- $143,000 to $286,000 USD / year
…safety worldwide. Members apply expertise in platform design, API development, cloud-native architecture, and data-driven decision-making to deliver scalable, resilient solutions supporting…
Added 3 hours ago
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(USA) Staff, Software Engineer
Walmart
BENTONVILLE, AR
- $110,000 to $220,000 USD / year
Strong proficiency in software design patterns, API design, and software prototyping to deliver maintainable and modular solutions.
Added 3 hours ago
Forward Deployed Engineer (AI Integration + Design) - Gen AI & Voice AI - US
Blue Machines AI
NY · New York, NY

Apple

Agent Development Engineer, Customer Systems

Cupertino, CA, United States
Sunnyvale, CA, United States

The base pay range for this role is between $184,700 and $277,600, and your base pay will depend on your skills, qualifications, experience, and location.

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Job details

Pay: The base pay range for this role is between $184,700 and $277,600, and your base pay will depend on your skills, qualifications, experience, and location.
Posting language: English
Posted: Nov 8, 2026

Original job description

Summary Customer Systems is part of IS&T and drives the technology behind Apple's customer support experience - from contact center operations to the software powering the iconic Genius Bar. The team also builds and operates AppleCare's online support platform, which handles 6 billion visits per year, delivering seamless, high-quality support to Apple customers around the globe. There are jobs and then there are opportunities! This is your opportunity to do the best work of your life. Join us, the team that serves as Apple’s nerve center: Apple Information Systems and Technology group! We are seeking a highly innovative and specialized Agent Development Engineer to design, build, and deploy autonomous AI systems. Unlike traditional software or chatbot developers, you will create intelligent agents that leverage Large Language Models (LLMs) to reason, plan, use tools, and execute multi-step actions independently to achieve specific goals, fundamentally transforming how Apple operates and delivers customer experiences. When you join IS&T, you’ll help design and manage systems, frameworks, and apps that countless Apple customers and employees rely on every day. Together, we’ll explore all the ways to improve how Apple operates, freeing our employees to do what they do best, and crafting magical experiences for our customers!

Description As an Agent Development Engineer, you will be at the forefront of building the next generation of intelligent automation. Your core responsibilities will include:• Design & Architecture: Creating the foundational architecture for AI agents, including sophisticated reasoning engines that break down complex problems and robust decision-making workflows.

Agent Development: Building autonomous agents using cutting-edge frameworks like LangChain, LangGraph, AutoGen, or CrewAI. Tool Integration & API Usage: Connecting agents to external tools, databases, APIs, and critical business systems to enable seamless action-taking and interaction with the broader ecosystem. Memory & Context Management: Implementing advanced short- and long-term memory systems (e.g., using vector databases, RAG) so agents can remember past interactions, learn from experience, and maintain context across complex tasks.

Prompt Engineering & Optimization: Authoring complex, domain-specific prompts and designing sophisticated chain-of-thought workflows to guide agent reasoning and ensure optimal performance. Testing & Reliability: Implementing “human-in-the-loop” systems, developing comprehensive evaluation frameworks (evals), and establishing safety guardrails to ensure agents behave reliably, ethically, and predictably in production environments. Deployment & Scaling: Deploying agents into production environments, often leveraging Docker, Kubernetes, and cloud platforms like AWS/Azure/GCP, ensuring scalability and high availability.

The ideal candidate will possess a unique blend of software engineering rigor and AI innovation. You will thrive in an environment where systems are non-deterministic, requiring continuous testing, monitoring, and adaptation. A strong focus on the end-to-end behavior of goal-driven systems, rather than just isolated model optimization, is crucial. You should be passionate about process automation and understand how AI agents can replace or augment traditional Robotic Process Automation (RPA), requiring a keen understanding of business workflows. Excellent communication and collaboration skills are essential for working with diverse teams across Apple.

Minimum Qualifications B.S. in Computer Science, Computer Engineering, or a related technical field, or equivalent professional work experience. 7+ years proven experience developing software in a professional capacity. Longer experience preferred. 2+ years of professional software development experience, with a strong focus on backend systems or AI/ML applications. Strong proficiency in TypeScript, with experience in developing robust, scalable applications. Experience with at least one major AI Agent framework such as LangChain, AutoGen, LangGraph, or Semantic Kernel. Deep understanding of Large Language Models (LLMs), including their capabilities, limitations, and practical application (e.g., GPT-4o, Claude 3.5 Sonnet, Gemini). Practical experience with Retrieval-Augmented Generation (RAG) and fine-tuning techniques for LLMs. Experience with vector databases (e.g., Pinecone, Milvus, Qdrant) and traditional SQL/NoSQL databases. Proficiency with cloud platforms (AWS, Azure, GCP) and containerization tools (Docker, Kubernetes) for deployment and management.

Preferred Qualifications Experience in AI, machine learning, or automation systems beyond basic scripting. Background as a Machine Learning Engineer or Full-Stack Developer with a strong interest in autonomous systems. Familiarity with JavaScript or TypeScript for agent front-end integration or tooling. Experience designing and implementing complex multi-agent systems or agentic workflows. Understanding of ethical AI principles, bias detection, and mitigation strategies in agent design. Contributions to open-source AI agent frameworks or relevant research. Demonstrated ability to translate complex business problems into agent-based solutions.

Pay & Benefits At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $184,700 and $277,600, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

EEO Statement Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

Accessibility At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here - in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace

Learn about reasonable accommodations for job applicants

Application Deadline Apple accepts applications to this posting on an ongoing basis.

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Skills

Customer service
Chatbot
Architectural design
Decision making
LangChain
Docker
Kubernetes
AWS
Microsoft Azure
Google Cloud
Collaboration
Computer science
Computer engineering
TypeScript
Tuning techniques
SQL
NoSQL
Machine learning
JavaScript
Research

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