Jobs in the United States

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Added 15 mins ago
Lead ML/AI Engineer
GuruLink
Remote, United States
The Lead ML/AI Engineer is the technical lead for the platform that turns model predictions into real-world actions for patients and care teams. The data science group runs a growing set of…
Added 22 mins ago
P
Intern - Operations Data Science
PODS
Clearwater, FL
- $25 to $30 USD / hour
PODS moves and stores for customers across the country. Our Operations Data Science & AI team builds what helps the business see and run itself better: capacity forecasts, routing and…
Added 45 mins ago
Senior Silicon Validation Engineer
Google
Sunnyvale, CA
We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and…
Added 48 mins ago
Staff AI/ML Software Engineer – Navigation R&D
DePuy Synthes Products Inc. Legal Entity
Boston, MA · Warsaw, IN
As a Staff AI/ML Software Engineer in the Navigation R&D team, you will architect, plan and lead the AI/ML development and integration for next‑generation surgical navigation and planning…
Added 51 mins ago
UG
Advisory Services Analyst, Consultant Development Program - AI/ML Engineering Track - Multiple Locations
UnitedHealth Group
Eden Prairie, MN
- $60,200 to $107,400 USD / year
The Consultant Development Program (CDP) is an Early Careers program that launches recent college graduates into real consulting work, solving problems and shaping outcomes for health care…
Added 1 hour ago
Intern - Operations Data Science
PODS Enterprises, LLC
Clearwater, FL
PODS moves and stores for customers across the country. Our Operations Data Science & AI team builds what helps the business see and run itself better: capacity forecasts, routing and…
Added 2 hours ago
UG
Advisory Services Analyst, Consultant Development Program - AI/ML Engineering Track - Multiple Locations
UnitedHealth Group
Eden Prairie, MN
- $60,200 to $107,400 USD / year
The Consultant Development Program (CDP) is an Early Careers program that launches recent college graduates into real consulting work, solving problems and shaping outcomes for health care…
Added 4 hours ago
XT
🌎 ML Engineer (MSc. or PhD), Remote- Contract
Xperteez Technology
Remote, United States
- $60 to $120 USD / hour
We are looking for highly skilled Machine Learning Experts to contribute to an AI training project involving model development, training and inference systems, numerical computing,…
Added 15 hours ago
Mojo Libraries Engineer (Copy)
Modular
Remote, United States
Bachelor's degree in Engineering, Information Systems, Computer Engineering, Electrical Engineering, Computer Science, or related field and 4+ years of Software Engineering or related work…
Added 18 hours ago
Data Systems AI / ML Engineer
Oak Ridge National Laboratory
Oak Ridge, TN
You will build training datasets from years of ARM metadata records and design and implement conversational interfaces powered by large language models (LLMs) that help researchers discover…
Added 21 hours ago
SA
Engineer I, Software - Perception - New Grad - 6135
Shield AI
Washington, DC
- $77,200 to $211,200 USD / year
Currently pursuing a Bachelor's, Master's, or PhD in Computer Science, Robotics, Electrical Engineering, Aerospace Engineering, or a related field, graduating between December 2026 and…
Added 21 hours ago
Senior Machine Learning Engineer
Canopy
Remote, United States
As a Senior Machine Learning Engineer within the AI Squad at Canopy and reporting to the Director of AI Engineering, you’ll contribute to the development of cutting-edge AI solutions to…
Added 22 hours ago
Agent Development Engineer, Customer Systems
Apple
Cupertino, CA · Sunnyvale, CA
We are seeking a highly innovative and specialized Agent Development Engineer to design, build, and deploy autonomous AI systems. Unlike traditional software or chatbot developers, you will…
Added 22 hours ago
Senior Machine Learning Engineer
C the Signs
Remote, United States
The Machine Learning Engineer will be responsible for the end-to-end development and deployment of Large language and machine learning models, with a primary focus on data preprocessing,…
Added 22 hours ago
Senior Machine Learning Engineer
C the Signs
Remote, United States
The Machine Learning Engineer will be responsible for the end-to-end development and deployment of Large language and machine learning models, with a primary focus on data preprocessing,…
Added 22 hours ago
Senior Machine Learning Engineer
C the Signs
Remote, United States
The Machine Learning Engineer will be responsible for the end-to-end development and deployment of Large language and machine learning models, with a primary focus on data preprocessing,…
Added 22 hours ago
Senior Machine Learning Engineer
C the Signs
Remote, United States
The Machine Learning Engineer will be responsible for the end-to-end development and deployment of Large language and machine learning models, with a primary focus on data preprocessing,…
Added 22 hours ago
Senior Machine Learning Engineer
C the Signs
Remote, United States
The Machine Learning Engineer will be responsible for the end-to-end development and deployment of Large language and machine learning models, with a primary focus on data preprocessing,…
Added 22 hours ago
ES
Lead GIS Solution Engineer - Defense
Environmental Systems Research Institute Inc.
Louisville, CO
- $120,016 to $201,344 USD / year
Esri is seeking a lead GIS Solution Engineer to serve as a technical leader and trusted advisor to Defense and Intelligence organizations. You will bring deep ArcGIS expertise, mission…
Added 1 day ago
HPC Systems Engineer
University Corporation for Atmospheric Research
Boulder, CO
Join the High-Performance Computing Systems Group (HSG) at NCAR and help power cutting-edge Earth system science! As an HPC Systems Engineer, you will play a pivotal role in engineering and…
Added 1 day ago
TA
Flight Dynamics Engineer
The Aerospace Corpor
Colorado Springs, CO
- $132,900 to $249,600 USD / year
Project Leader/Senior Project Engineer to join the EOFDD team. The selected candidate will provide expertise for a wide range of customer flight mechanics needs, supporting both analysis…
Added 1 day ago
Senior Systems Engineer
QinetiQ
Devens, MA
We are a world-class team of professionals who deliver next generation technology and products in robotic and autonomous platforms, ground, soldier, and maritime systems in 50+ locations…
Added 1 day ago
Senior Systems Engineer
QinetiQ
Devens, MA
We are a world-class team of professionals who deliver next generation technology and products in robotic and autonomous platforms, ground, soldier, and maritime systems in 50+ locations…
Added 1 day ago
M
Senior AI Engineer
Microsoft
WA · Redmond, WA · Redmond
- $119,800 to $261,000 USD / year
Drive the delivery of features by operating at the true intersection of SWE, applied science, product, and domain expertise, where a single AI engineer can unlock disproportionate impact by…
Added 1 day ago
AI Automation Engineer (Quality) NC Hybrid
Cisco Systems, Inc.
RTP, NC
Our team is part of the Cisco AI and Automation portfolio, responsible for the "Circuit" platform - the central AI engine that powers productivity and process automation for all of Cisco.…

Apple

Agent Development Engineer, Customer Systems

Cupertino, CA, United States
Sunnyvale, CA, United States

The base pay range for this role is between $184,700 and $277,600, and your base pay will depend on your skills, qualifications, experience, and location.

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Job details

Pay: The base pay range for this role is between $184,700 and $277,600, and your base pay will depend on your skills, qualifications, experience, and location.
Posting language: English
Posted: Nov 8, 2026

Original job description

Summary Customer Systems is part of IS&T and drives the technology behind Apple's customer support experience - from contact center operations to the software powering the iconic Genius Bar. The team also builds and operates AppleCare's online support platform, which handles 6 billion visits per year, delivering seamless, high-quality support to Apple customers around the globe. There are jobs and then there are opportunities! This is your opportunity to do the best work of your life. Join us, the team that serves as Apple’s nerve center: Apple Information Systems and Technology group! We are seeking a highly innovative and specialized Agent Development Engineer to design, build, and deploy autonomous AI systems. Unlike traditional software or chatbot developers, you will create intelligent agents that leverage Large Language Models (LLMs) to reason, plan, use tools, and execute multi-step actions independently to achieve specific goals, fundamentally transforming how Apple operates and delivers customer experiences. When you join IS&T, you’ll help design and manage systems, frameworks, and apps that countless Apple customers and employees rely on every day. Together, we’ll explore all the ways to improve how Apple operates, freeing our employees to do what they do best, and crafting magical experiences for our customers!

Description As an Agent Development Engineer, you will be at the forefront of building the next generation of intelligent automation. Your core responsibilities will include:• Design & Architecture: Creating the foundational architecture for AI agents, including sophisticated reasoning engines that break down complex problems and robust decision-making workflows.

Agent Development: Building autonomous agents using cutting-edge frameworks like LangChain, LangGraph, AutoGen, or CrewAI. Tool Integration & API Usage: Connecting agents to external tools, databases, APIs, and critical business systems to enable seamless action-taking and interaction with the broader ecosystem. Memory & Context Management: Implementing advanced short- and long-term memory systems (e.g., using vector databases, RAG) so agents can remember past interactions, learn from experience, and maintain context across complex tasks.

Prompt Engineering & Optimization: Authoring complex, domain-specific prompts and designing sophisticated chain-of-thought workflows to guide agent reasoning and ensure optimal performance. Testing & Reliability: Implementing “human-in-the-loop” systems, developing comprehensive evaluation frameworks (evals), and establishing safety guardrails to ensure agents behave reliably, ethically, and predictably in production environments. Deployment & Scaling: Deploying agents into production environments, often leveraging Docker, Kubernetes, and cloud platforms like AWS/Azure/GCP, ensuring scalability and high availability.

The ideal candidate will possess a unique blend of software engineering rigor and AI innovation. You will thrive in an environment where systems are non-deterministic, requiring continuous testing, monitoring, and adaptation. A strong focus on the end-to-end behavior of goal-driven systems, rather than just isolated model optimization, is crucial. You should be passionate about process automation and understand how AI agents can replace or augment traditional Robotic Process Automation (RPA), requiring a keen understanding of business workflows. Excellent communication and collaboration skills are essential for working with diverse teams across Apple.

Minimum Qualifications B.S. in Computer Science, Computer Engineering, or a related technical field, or equivalent professional work experience. 7+ years proven experience developing software in a professional capacity. Longer experience preferred. 2+ years of professional software development experience, with a strong focus on backend systems or AI/ML applications. Strong proficiency in TypeScript, with experience in developing robust, scalable applications. Experience with at least one major AI Agent framework such as LangChain, AutoGen, LangGraph, or Semantic Kernel. Deep understanding of Large Language Models (LLMs), including their capabilities, limitations, and practical application (e.g., GPT-4o, Claude 3.5 Sonnet, Gemini). Practical experience with Retrieval-Augmented Generation (RAG) and fine-tuning techniques for LLMs. Experience with vector databases (e.g., Pinecone, Milvus, Qdrant) and traditional SQL/NoSQL databases. Proficiency with cloud platforms (AWS, Azure, GCP) and containerization tools (Docker, Kubernetes) for deployment and management.

Preferred Qualifications Experience in AI, machine learning, or automation systems beyond basic scripting. Background as a Machine Learning Engineer or Full-Stack Developer with a strong interest in autonomous systems. Familiarity with JavaScript or TypeScript for agent front-end integration or tooling. Experience designing and implementing complex multi-agent systems or agentic workflows. Understanding of ethical AI principles, bias detection, and mitigation strategies in agent design. Contributions to open-source AI agent frameworks or relevant research. Demonstrated ability to translate complex business problems into agent-based solutions.

Pay & Benefits At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $184,700 and $277,600, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

EEO Statement Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

Accessibility At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here - in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace

Learn about reasonable accommodations for job applicants

Application Deadline Apple accepts applications to this posting on an ongoing basis.

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More about this job

Skills

Customer service
Chatbot
Architectural design
Decision making
LangChain
Docker
Kubernetes
AWS
Microsoft Azure
Google Cloud
Collaboration
Computer science
Computer engineering
TypeScript
Tuning techniques
SQL
NoSQL
Machine learning
JavaScript
Research

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