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Staff Software Architect
CVS Health
Austin, TX
…enterprise-wide influence. You will define the long-term software and systems architecture vision for the Clinical Insights Engine platform, drive cross-functional alignment on engineering…
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Software Development Engineer II - Regression Infrastructure, Trainium Manufacturing Infrastucture
Amazon
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Our Annapurna Labs team at Amazon is looking for a Software Development Engineer to own the regression infrastructure that every manufacturing software release depends on. Before new test…
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Cloud Engineer
Eliassen Group
Austin, TX
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…
Added 19 mins ago
Solutions Engineer
Edward Jones
Saint Louis, MO
As a Solution Engineer, you will be a senior technical expert responsible for shaping the future of the firm's API ecosystem. You will influence architectural direction, define platform…
Added 41 mins ago
AC
Staff / Principal Data Engineer
AppGate Cybersecurity, Inc.
Remote, United States
- $180,000 to $270,000 USD / year
We are building an AI-native data platform that powers fraud detection and response across 360 Fraud Protection. We are hiring a Staff or Principal Data Engineer to own the data platform…
Added 41 mins ago
AC
Staff / Principal Platform Engineer
AppGate Cybersecurity, Inc.
Remote, United States
- $185,000 to $270,000 USD / year
We’re looking for a Staff or Principal Platform Engineer to build and operate the foundational platform behind AppGate’s AI products. You combine deep DevOps and cloud infrastructure…
Added 41 mins ago
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Senior / Staff / Principal Platform Engineer
AppGate Cybersecurity, Inc.
Remote, United States
- $180,000 to $270,000 USD / year
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Added 41 mins ago
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Senior Sales Engineer
AppGate Cybersecurity, Inc.
Remote, United States
- $175,000 to $225,000 USD / year
The Senior Sales Engineer (SE) is the senior pre-sales subject matter expert for AppGate ZTNA and owns the technical engagement with commercial prospects from first meeting through…
Added 41 mins ago
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Senior Sales Engineer
AppGate Cybersecurity, Inc.
Remote, United States
- $175,000 to $225,000 USD / year
The Senior Sales Engineer (SE) is the senior pre-sales subject matter expert for AppGate ZTNA and owns the technical engagement with commercial prospects from first meeting through…
Added 41 mins ago
AC
Senior Sales Engineer
AppGate Cybersecurity, Inc.
Remote, United States
- $175,000 to $225,000 USD / year
The Senior Sales Engineer (SE) is the senior pre-sales subject matter expert for AppGate ZTNA and owns the technical engagement with commercial prospects from first meeting through…
Added 41 mins ago
AC
Network Engineer - Tier 3
AppGate Cybersecurity, Inc.
Remote, United States
- $110,000 to $120,000 USD / year
We are looking for a remote network engineer to provide enterprise-level support for our Zero Trust Network Access (ZTNA) solution. Due to the level of integration our Zero Trust platform…
Added 41 mins ago
AC
Network Engineer - Tier 3
AppGate Cybersecurity, Inc.
Remote, United States
- $110,000 to $120,000 USD / year
We are looking for a remote network engineer to provide enterprise-level support for our Zero Trust Network Access (ZTNA) solution. Due to the level of integration our Zero Trust platform…
Added 41 mins ago
AC
Network Engineer - Tier 3
AppGate Cybersecurity, Inc.
Remote, United States
- $110,000 to $120,000 USD / year
We are looking for a remote network engineer to provide enterprise-level support for our Zero Trust Network Access (ZTNA) solution. Due to the level of integration our Zero Trust platform…
Added 41 mins ago
AC
Senior/Staff/Principal AI/ML Engineer - Agentic AI Security
AppGate Cybersecurity, Inc.
Remote, United States
- $180,000 to $300,000 USD / year
We're looking for a AI/ML Engineer (Senior/Staff/Principal) - Agentic AI Security who will design, build, and operationalize the detection algorithms, ML inference pipelines, and risk…
Added 41 mins ago
Controls Engineer
Kubota
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Added 58 mins ago
Senior Software Engineer, Network Platform Security
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Added 1 hour ago
Principal Engineer Software Security Hybrid
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RTP, NC · San Jose, CA · Austin, TX · Chicago, IL
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Added 1 hour ago
Firewall Administrator
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Added 1 hour ago
AI Customer Growth Manager
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Added 1 hour ago
Remote Lead Software Engineer for a Healthcare Company
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Added 1 hour ago
Remote Lead Software Engineer for a Healthcare Company
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Remote, United States
…infrastructure. Your first project is a donation management platform that lets major health systems donate medications without the current email-based process. Success means health systems…
Added 1 hour ago
Remote Lead Software Engineer for a Healthcare Company
Pearl
Remote, United States
…infrastructure. Your first project is a donation management platform that lets major health systems donate medications without the current email-based process. Success means health systems…
Added 1 hour ago
Senior Solutions Engineer
Dossier
Remote, United States
Dossier is the competency management platform built only for healthcare. For 25 years we have helped health systems turn evidence-based practice into measurable improvement across nursing,…
Added 1 hour ago
DevOps Engineer
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Remote, United States
We are seeking a highly skilled and motivated DevOps Engineer to join our technology team. The ideal candidate will bring proven experience with both AWS and Azure, containerization,…
Added 1 hour ago
DevOps Engineer
CallMiner
Remote, United States
We are seeking a highly skilled and motivated DevOps Engineer to join our technology team. The ideal candidate will bring proven experience with both AWS and Azure, containerization,…

AppGate Cybersecurity, Inc.

Network Engineer - Tier 3

Remote, United States

$110,000 to $120,000 USD / year

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Job details

Pay: $110,000 to $120,000 USD / year
Posting language: English
Posted: Oct 27, 2026

Original job description

About AppGate AppGate secures and protects an organization's most valuable assets with its high performance Zero Trust Network Access (ZTNA) solution. AppGate is the only direct-routed ZTNA solution built for peak performance, superior protection and seamless interoperability. AppGate safeguards Fortune 500 enterprises worldwide. Learn more at appgate.com.

About the Role We are looking for a remote network engineer to provide enterprise-level support for our Zero Trust Network Access (ZTNA) solution. Due to the level of integration our Zero Trust platform has with network architectures, we need engineers with deep networking and troubleshooting skills to ensure our security solution continues to successfully meet our customer’s cybersecurity needs as those needs evolve and their networks change. You will work closely with our customers’ IT administrators, network engineers, CIOs and CISOs, as well as our internal Deployment and Development teams. You will become deeply knowledgeable about AppGate ZTNA, its capabilities and why it has become a core component for many companies’ security postures.

Key Responsibilities

Own complex customer issues through resolution, restoring AppGate ZTNA deployments to service and advising on configuration best practices as a product subject-matter expert.
Facilitate software deployment in a customer environment and troubleshoot remote installation of the product.
Collaborate regularly with our Development team to analyze log files and identify potential root causes and troubleshooting steps.
Improve service reliability through root cause analysis and post mortem / after action.
Write knowledge base articles and technical documentation for our public customer knowledge base, and deliver technical presentations to customers and internal teams.
Test and reproduce customer issues in internal and cloud-based lab environments using network simulation and validation tools.
Maintain accurate, timely case records in our case management system to ensure AppGate delivers top-tier support.
Serve as the escalation point for L2 support engineers, mentoring them and sharing knowledge to raise overall team capability.
Participate in an on-call rotation with our other support engineers.

Required Qualifications

Requires experience in configuring, supporting and managing broad and complex networks including:
IP addressing and subnetting (IPv4 and IPv6), VLANs and network segmentation
DNS and DHCP
Networking fundamentals: TCP, UDP and NAT
Packet capture and analysis with tools such as Wireshark and tcpdump
Routing protocols
VPN technologies: IPsec, SSL/TLS, site-to-site and remote access VPN
Authentication protocols: LDAP, SAML, RADIUS, OIDC, multi-factor authentication (MFA)
Hands-on experience with network security platforms, including next-generation firewalls and intrusion detection and prevention systems (IDS/IPS) from multiple vendors such as Cisco, Check Point, Palo Alto Networks, CrowdStrike and Zscaler.

Functional and personal skills:

Excellent verbal and written communication skills with the ability to bridge technical and business stakeholders
At least five years of enterprise technical support or network engineering experience, including two or more years in an escalation (L3) role
A cross-functional team player who can also work independently and adapt quickly to changing situations
Customer-service oriented and able to manage multiple projects at the same time
Passionate about problem solving and have good commercial sense when communicating with customers

Preferred Qualifications

Cloud and virtualization platforms (AWS, Azure, GCP, VMware, OpenStack, Kubernetes)
Experience with Windows, macOS, Linux, iOS and Android.
Background supporting enterprise security or networking products
Experience deploying or supporting ZTNA, secure access service edge (SASE) or SD-WAN architectures
Scripting in Python, Bash or JavaScript for automation and log analysis
Industry certifications such as CCNP, Network+, or a cloud provider certification

Travel

None required as part of the core responsibilities.

AppGate is An Equal Opportunity/Affirmative Action Employer and a federal contractor subject to the Rehabilitation Act of 1973 and the Vietnam Era Veterans Readjustment Assistance Act of 1974 as amended, and their corresponding regulations. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Further, AppGate is an affirmative action employer committed to taking positive steps to employ, advance in employment and otherwise afford equal employment opportunity to protected veterans and individuals with disabilities. In furtherance of AppGate’s policy regarding affirmative action and equal employment opportunity, AppGate has developed a written affirmative action program. This program is available for review upon request by any applicant or employee during normal business hours by contacting the company’s EEO Coordinator. www.appgate.com/careers

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