Customer Service Representatives
- Mesa, AZ, United States
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Job details
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- Posting language
- English
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Original job description
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Tammy Boyko and Carlan Wilbon of Aplin are pleased to partner with our client to recruit multiple Customer Service Representatives for their customer service project in Mesa, Arizona. These opportunities offer ongoing employment with an organization committed to creating a positive and supportive workplace.
Why Join This Team? Join an organization that values its employees and fosters a welcoming, collaborative workplace culture. Employees can enjoy a convenient location, a positive team environment, and attractive benefits, including a $1,000 stay-on bonus.
Location: Mesa, Arizona
Responsibilities
- Respond to customer inquiries through inbound telephone calls, email, and live chat.
- Provide accurate and timely information regarding products, services, and company processes.
- Address and resolve customer concerns in a professional, courteous, and efficient manner.
- Maintain a high standard of customer service while ensuring a positive customer experience.
- Communicate effectively with customers and internal teams to support timely issue resolution.
Qualifications
- High school diploma or equivalent.
- Six months to one year of experience in customer service, retail, hospitality, or a contact centre environment is preferred.
- Strong verbal and written communication skills.
- Excellent interpersonal skills and a customer-focused approach.
- Ability to handle customer inquiries professionally and manage multiple priorities in a fast-paced environment.
For more information about Aplin and our services, please visit www.aplin.com.
We look forward to connecting with you!
At Aplin - together with our brands CompuStaff, Impact Recruitment, and Vantix Systems - we connect great people with great organizations across North America. We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives. We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities. To be considered, applicants must be legally entitled to work in Canada, including holding any required permits. Our recruitment services are always free for job seekers. Accommodation is available upon request throughout all stages of the recruitment process.
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More about this job
Skills
- Customer service
- Customer experience
- Communication skills
- Interpersonal skills