Lead Direct Support Professional Resources for Human Development | Woodstock Family Services Full-Time | $19.00 per hour DailyPay Available Help People Heal Looking for More Than Just a Job? At Resources for Human Development, we believe every person deserves the opportunity to live a meaningful, fulfilling, and independent life. Woodstock Family Services is seeking a compassionate and dependable Lead Direct Support Professional who is ready to make a difference while helping guide and support other team members. This position is ideal for someone who wants to provide direct care, strengthen program operations, and help individuals build greater independence and confidence. About the Role The Lead Direct Support Professional supports the Site Supervisor with maintaining daily program operations in accordance with organizational requirements and applicable federal, state, and local regulations. In addition to providing direct care and performing Direct Support Professional responsibilities, this position serves as a mentor to other Direct Support Professionals. The Lead Direct Support Professional models effective interpersonal communication, provides constructive feedback, maintains professionalism, and develops creative strategies that support individuals in strengthening their independent living skills. What You’ll Do
As a Lead Direct Support Professional, you will:
- Provide direct care and person-centered support to individuals receiving services.
- Assist individuals with developing and strengthening independent living skills.
- Help maintain a safe, supportive, and trauma-informed environment.
- Support the Site Supervisor with daily program operations.
- Work collaboratively with Direct Support Professionals, management, internal departments, and other stakeholders.
- Help ensure services are provided according to each individual’s service plan.
- Mentor, train, observe, and monitor Direct Support Professionals.
- Provide constructive feedback to employees regarding the implementation of individual service plans.
- Model professional communication, teamwork, and appropriate interactions.
- Develop and maintain organizational systems within assigned areas or homes.
- Ensure organizational systems reflect individuals’ support needs and available program resources.
- Provide services in accordance with applicable federal, state, and local requirements.
- Support management with preparing for the program’s daily operations.
- Maintain confidentiality and comply with HIPAA requirements.
- Follow applicable fire, safety, OSHA, fiscal, office, and human-resources policies.
- Attend required meetings and training sessions.
- Maintain a professional demeanor and exercise sound judgment.
- Complete required documentation accurately and on time.
- Perform additional duties as assigned.
Who We’re Looking For
You may be a great fit for this position if you are:
- Compassionate and committed to helping others
- Dependable, patient, and professional
- Comfortable providing direct support
- A positive role model for other employees
- Able to mentor, train, and provide respectful feedback
- Organized and attentive to detail
- Knowledgeable about trauma-informed care
- Team-oriented and collaborative
- Able to communicate effectively with individuals, employees, management, and community partners
- Committed to maintaining confidentiality and professional boundaries
Required Qualifications
- High school diploma or equivalent
- At least two years of experience working with individuals with intellectual or developmental disabilities, mental health needs, or related support needs
- Basic computer and internet skills
- Ability to use email, electronic timekeeping, documentation systems, and other workplace applications
- Understanding of trauma and trauma-informed care
- Ability to help create and maintain a trauma-informed environment
- Valid driver’s license
- Acceptable driving record within the last five years
- Ability to successfully complete required employment clearances, including FBI clearance when applicable
- Ability to attend required meetings and training sessions
- Ability to work flexible hours based on program needs
Preferred Qualifications
- Associate or bachelor’s degree
- Previous leadership or mentoring experience
- Experience training or coaching Direct Support Professionals
- Experience implementing individual service plans
- Experience working in a residential, behavioral health, family-services, or human-services program
- Familiarity with electronic documentation and timekeeping systems
Schedule
- Full-time position
- Hourly, non-exempt role
- Schedule may change based on program and business needs
- Evening and weekend availability may be required
- Flexibility to work at different program locations may be required
- Attendance at scheduled meetings and training is required
Physical Requirements
- Ability to lift or exert up to 50 pounds occasionally
- Ability to lift or exert up to 20 pounds frequently
- Ability to lift or exert up to 10 pounds regularly
- Ability to stand, sit, and walk for periods of time
- Ability to use hands and fingers to complete job responsibilities
- Ability to climb stairs
- Ability to push, pull, reach, kneel, stoop, crouch, and perform repetitive motions
- Ability to perform the essential responsibilities of the position with or without reasonable accommodation
Why Join Our Team? Competitive Pay and Benefits
- Competitive pay of $19.00 per hour
- DailyPay access to earned wages before payday
- Medical, dental, and vision insurance
- 401(k) retirement plan
- Paid time off
- Employee Assistance Program
- Wellness programs
- Employee referral bonuses
- Company-paid training
Career Growth and Development
- Paid training programs
- Professional-development opportunities
- Certification opportunities
- Leadership-development programs
- Career-advancement opportunities
- Opportunities across multiple service areas
Meaningful Work That Matters
- Make a difference every day
- Help individuals develop greater independence
- Mentor and support other team members
- Build meaningful relationships
- Promote dignity, respect, and personal choice
- Strengthen individuals, families, and communities
- Join a mission-driven organization
Apply Today Some jobs pay the bills. Some jobs build careers. This job changes lives. If you are ready to provide compassionate support, serve as a positive role model, and help individuals build greater independence, we encourage you to apply today. Join our team and become the reason someone has a better day. About Our Organization Resources for Human Development is part of the Inperium family of companies. Employment for this position is administered through Apis Services, Inc. Equal Opportunity Employer Apis Services, Inc., Inperium Inc., and its affiliates provide equal employment opportunities for all employees and applicants in compliance with federal, state, and local laws. Employment decisions are made without regard to race, color, religion, sex, national origin, ancestry, age, sexual orientation, gender identity or expression, disability, genetic information, marital status, pregnancy, childbirth, veteran status, or any other status protected by applicable law. This commitment applies to every phase and aspect of hiring and employment.
