LEAD DIRECT SUPPORT PROFESSIONAL

Help People Move Forward with Dignity and Support Lead Direct Support Professional RHD Fernwood Philadelphia, PA Full-Time $19.00 per hour DailyPay Available Looking for More Than Just a Job? At Resources for Human Development, we believe every person deserves safety, dignity, and the opportunity to build a more stable future. We’re seeking a dependable and compassionate Lead Direct Support Professional who is ready to provide direct support while helping guide and mentor other team members. This position combines hands-on participant care with leadership responsibilities that help maintain high-quality services and effective daily program operations. About RHD Fernwood RHD Fernwood provides emergency housing for single men and women in Philadelphia who are referred by Philadelphia’s Office of Homeless Services. The program assesses each participant’s immediate needs and provides healthy daily meals, housing-focused case management, and referrals to community services and supports. Fernwood helps individuals address their primary social service and housing needs while working toward greater stability and independence. Why Join Our Team? Competitive Pay & Benefits

• $19.00 per hour
• Full-time employment
• DailyPay, access your earned wages before payday
• Medical, dental, and vision insurance
• 401(k) retirement plan
• Paid time off
• Employee assistance program
• Wellness programs
• Employee referral bonuses
• Company-paid training

Career Growth & Development

• Paid training programs
• Professional development opportunities
• Leadership experience
• Career advancement opportunities
• Opportunities across multiple service lines

Meaningful Work That Matters

• Support individuals experiencing homelessness
• Help participants work toward housing stability
• Mentor and support Direct Support Professionals
• Build meaningful relationships
• Strengthen the Philadelphia community
• Join a mission-driven organization

What You’ll Do

As a Lead Direct Support Professional, you will:

• Provide direct support to participants while helping maintain safe, respectful, and effective program operations.
• Assist program leadership with preparing for and managing daily program activities.
• Mentor, train, observe, and provide feedback to Direct Support Professionals.
• Model professional and effective interactions with participants, coworkers, and community partners.
• Work with program staff, management, internal departments, and other stakeholders to ensure services are implemented appropriately.
• Develop creative strategies that support participants in building independent living skills.
• Help maintain organizational systems based on participant needs and available program resources.
• Provide services in accordance with applicable federal, state, and local requirements.
• Promote trauma-informed, person-centered, and respectful support throughout the program.
• Complete additional duties as assigned to ensure quality services and program operations are maintained.

Who We’re Looking For

You may be a great fit if you are:

• Compassionate and respectful
• Dependable and professional
• Comfortable providing hands-on participant support
• Able to mentor and guide other employees
• Team-oriented and collaborative
• Knowledgeable about trauma-informed care
• Organized and attentive to program needs
• Committed to helping individuals achieve greater stability and independence

Qualifications

Required

• High school diploma or equivalent
• At least two years of experience working with individuals with intellectual or developmental disabilities and/or mental health needs
• Understanding of trauma, trauma-informed care, and the creation of trauma-informed environments
• Basic computer and internet skills
• Ability to use email, timekeeping systems, and other applications needed to enter and retrieve information
• Valid driver’s license
• Ability to complete required employment clearances, including FBI clearance when applicable

Preferred

• Associate or bachelor’s degree
• Previous leadership, mentoring, or staff training experience
• Experience supporting individuals experiencing homelessness or housing instability

Schedule

• Full-time
• Schedule may include evenings, weekends, and holidays based on program needs
• Flexibility is required to support a 24-hour emergency housing program

Physical Requirements

• Ability to sit, stand, and move throughout the workday
• Ability to occasionally lift or exert up to 50 pounds of force
• Ability to walk, climb stairs, reach, kneel, stoop, crouch, push, and pull as needed
• Ability to perform the essential functions of the position with or without reasonable accommodation
• Ability to respond professionally to occasional participant behaviors

Apply Today Some jobs pay the bills. Some jobs build careers. This job changes lives. If you’re looking for meaningful work where your compassion, leadership, and dedication can help individuals move toward housing stability and a more independent future, we encourage you to apply today. Join RHD Fernwood and become part of a team helping people move forward with dignity, support, and hope. About Our Organization Resources for Human Development is part of the Inperium family of companies. Employment for this position is administered through Apis Services, Inc. Equal Opportunity Employer Apis Services, Inc., Inperium Inc., and affiliates provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, sex, national origin, ancestry, age, sexual orientation, gender identity or expression, disability, genetic information, marital status, pregnancy, childbirth, veteran status, or any other status protected by law. This policy of nondiscrimination and equal employment opportunity extends to every phase and aspect of hiring and employment.