Teammate Experience Platform Analyst

APi Group is now hiring a Teammate Experience Platform Analyst who supports the administration, enhancement, governance, and continuous improvement of our intranet. This role is Onsite in New Brighton, Minnesota!

This is a highly collaborative role in which you will partner with our Communications team, IT, People team, Operating Companies, and other business stakeholders to gather requirements, coordinate projects, resolve issues, and improve overall digital experience.

Responsibilities include: platform configuration and testing, project coordination, analytics, user support, content governance, adoption activities, and enhancements involving search, personalization, integrations, automation, and AI-enabled capabilities.

Product Strategy and Ownership

• Advance the vision, roadmap, and continuous improvement of APi Group’s teammate experience by aligning priorities with business and teammate needs.
• Serve as the primary business owner and subject matter expert for Unily by evaluating new features and emerging capabilities.

Product Operations and Support

• Lead the administration, configuration, testing, and day-to-day operation of the Unily product.
• Troubleshoot product issues and coordinate resolution with IT, Unily support, and other technical partners.
• Manage product enhancements, integrations, vendor support, and release readiness to maintain a reliable and secure experience.

Solutions and Teammate Experience

• Consult with teams to understand their needs and translate them into scalable product capabilities, requirements, and digital experiences.
• Optimize navigation, search, audience targeting, permissions, workflows, and other features to help teammates find information and complete tasks.
• Use analytics, search insights, and teammate feedback to measure performance and prioritize improvements.

Governance and Adoption

• In partnership with the Senior Communications Leader, establish and maintain standards for product governance, information architecture, publishing, permissions, and content quality.
• Equip site owners and publishers with clear documentation, training, tools, and ongoing support.
• Lead adoption and change leadership efforts in partnership with Communications, the People team, IT, our OpCos, and other stakeholders.

Qualifications:

• 5 or more years of relevant experience in communications, marketing, information systems, business, or a related field.
• 5 or more years of experience in managing complex enterprise projects including; ability to gather requirements, manage projects, prioritize competing needs, and translate business challenges into scalable digital solutions.
• 5 or more years of experience in digital workplace products, intranet management, internal communications, or a related field.
• 3 or more years of experience owning, administering, or improving a global enterprise intranet, content management system, or digital workplace product.
• 2 or more years of experience partnering and collaborating with information architecture, enterprise search, audience targeting, publishing workflows, content governance, and digital analytics.
• Ability to balance product strategy and governance with working level configuration, troubleshooting, and day-to-day operations.
• Advanced knowledge of user-experience design, digital accessibility, product integrations, automation, or AI-enabled workplace capabilities.
• Strong consultative, communication, and relationship-building skills, with the ability

Benefits and Compensation This role is based in our New Brighton, MN office. The salary range for this position is $69,400 - $104,000 depending on job-related knowledge, skills, and experience. This position is eligible for annual bonus and profit sharing based on individual and company performance.

APi Group offers a comprehensive benefits package designed to support the well-being of you and your family. Benefits include:

• Comprehensive Insurance coverage, Medical, Dental, Vision, and more
• Access to corporate fitness center
• Wellness Program
• 401K with employer match
• Discounted company stock (Employee Stock Purchase Plan)
• Profit Sharing
• Generous paid time off
• Growth opportunities through company sponsored leadership development courses and various training courses

APi Group is a global, market-leading business services company providing statutorily mandated and contracted services across its Safety Services and Specialty Services segments, including fire and life safety, electronic security, elevator and escalator, and infrastructure services. With more than 600 locations in over 20 countries, APi is built on a century of expertise, a people-first culture, and its purpose of Building Great Leaders®. In 2026, APi Group is celebrating its 100-year anniversary and its debut as a Fortune 500 company. More information is available at apigroupinc.com.

EEO Statement APi Group is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

This position is not eligible for sponsorship.

All offers of employment are contingent upon the satisfactory completion, in accordance with company policy, of a pre-employment drug screening and background check.