IT Systems Admin

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13853160 Job Description: Part-Time Senior IT Systems AdministratorPosition Overview GoHealth is seeking a Part-Time Senior IT Systems Administrator to serve as the primary IT support resource for a small group of remaining users. This individual will be responsible for maintaining the organizations core technology environment, providing day-to-day user support, and ensuring continuity across Microsoft 365, networking, cloud, and other business-critical systems. This is a fully remote, part-time position requiring approximately 1215 hours per week. The ideal candidate is a senior, well-rounded systems administrator who is comfortable working independently and supporting a broad technology environment. Key Responsibilities - Administer and support the Microsoft 365 environment, including tenant and licensing management - Manage user accounts, access, and general Microsoft 365 support - Provide VPN and networking administration and troubleshooting - Support Azure and cloud storage environments - Assist with AWS/Glacier data retrieval as needed - Provide Jira administration and ticket management - Support and troubleshoot Barracuda - Provide general end-user technology support - Troubleshoot hardware, software, connectivity, and access issues - Manage incoming IT support requests and provide timely resolution - Maintain documentation and ensure continuity of the existing IT environment - Operate independently as the primary IT point of contact for the remaining organization Required Qualifications - Strong experience with Microsoft 365 administration - Hands-on networking and VPN administration experience - Strong systems administration and troubleshooting background - Experience supporting cloud-based technology environments - Ability to independently manage and prioritize IT support requests - Strong communication and customer-service skills - Comfortable supporting senior-level business users Preferred Qualifications - Azure administration experience - AWS experience, particularly cloud storage/data retrieval - Jira administration experience - Barracuda experience - Experience working in a small or highly autonomous IT environment Engagement Details - Schedule: Approximately 1215 hours per week - Location: Fully remote - Type: Part-time/fractional IT support - Environment: Small user base with broad systems administration responsibilities - Ideal Profile: Senior-level administrator looking for a consistent part-time or supplemental engagement Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click here{target="_blank" rel="noopener"} for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy{target="_blank" rel="noopener"} Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/bo