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Senior Customer Success Manager, Amazon Connect Decisions GTM
Amazon Web Services, Inc.
Austin, TX · Seattle, WA · New York, NY
- 5+ years of in program management, workforce strategy development, or metrics-driven decision making experience
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Center Administrator
CenterWell
Kissimmee, FL
The Manager, Clinic/Center Administration, is a healthcare professional who leads the daily operations of our senior primary care centers and upholds our model of care that puts patients at…
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Care Promoter 1
Chen Neighborhood Medical Centers of South Florida, LLC
United States
Performs other duties as assigned and modified at manager’s discretion.
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Senior Manager, Project Management
Grand River Aseptic Manufacturing, Inc.
Grand Rapids, MI
The Senior Manager, Project Management is responsible for leading and developing Project Managers who are responsible for external tech transfer projects and/or commercial…
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Vascular Technologist
Gonzaba Medical Group
San Antonio, TX
Other Requirements: Computer Skills: Knowledge of word-processing software, spreadsheet software; Internet software and database software. RIS/PAC program knowledge is required. EMR…
Added 1 min ago
Food Service Director
Healthcare Services Group, Inc.
BERRYVILLE, VA
The Department Manager oversees the food service program at a single site, ensuring high food quality standards, inventory management, food safety, and customer service. This role requires…
Added 1 min ago
Food Service Director
Healthcare Services Group, Inc.
Staunton, VA
The Department Manager oversees the food service program at a single site, ensuring high food quality standards, inventory management, food safety, and customer service. This role requires…
Added 1 min ago
Food Service Director
Healthcare Services Group, Inc.
Lexington, VA
The Department Manager oversees the food service program at a single site, ensuring high food quality standards, inventory management, food safety, and customer service. This role requires…
Added 1 min ago
Food Service Director
Healthcare Services Group, Inc.
RICHMOND, VA
The Department Manager oversees the food service program at a single site, ensuring high food quality standards, inventory management, food safety, and customer service. This role requires…
Added 1 min ago
Food Service Director
Healthcare Services Group, Inc.
Amelia Court House, VA
The Department Manager oversees the food service program at a single site, ensuring high food quality standards, inventory management, food safety, and customer service. This role requires…
Added 1 min ago
Food Service Director
Healthcare Services Group, Inc.
RICHMOND, VA
The Department Manager oversees the food service program at a single site, ensuring high food quality standards, inventory management, food safety, and customer service. This role requires…
Added 1 min ago
Food Service Director
Healthcare Services Group, Inc.
WILSON, NC
The Department Manager oversees the food service program at a single site, ensuring high food quality standards, inventory management, food safety, and customer service. This role requires…
Added 1 min ago
Food Service Director
Healthcare Services Group, Inc.
GREENSBORO, NC
The Department Manager oversees the food service program at a single site, ensuring high food quality standards, inventory management, food safety, and customer service. This role requires…
Added 1 min ago
Food Service Director
Healthcare Services Group, Inc.
HICKORY, NC
The Department Manager oversees the food service program at a single site, ensuring high food quality standards, inventory management, food safety, and customer service. This role requires…
Added 1 min ago
Food Service Director
Healthcare Services Group, Inc.
CHARLOTTE, NC
The Department Manager oversees the food service program at a single site, ensuring high food quality standards, inventory management, food safety, and customer service. This role requires…
Added 1 min ago
Food Service Director
Healthcare Services Group, Inc.
CARTHAGE, NC
The Department Manager oversees the food service program at a single site, ensuring high food quality standards, inventory management, food safety, and customer service. This role requires…
Added 1 min ago
Food Service Director
Healthcare Services Group, Inc.
MOUNT OLIVE, NC
The Department Manager oversees the food service program at a single site, ensuring high food quality standards, inventory management, food safety, and customer service. This role requires…
Added 1 min ago
Food Service Director
Healthcare Services Group, Inc.
FLANDREAU, SD
The Department Manager oversees the food service program at a single site, ensuring high food quality standards, inventory management, food safety, and customer service. This role requires…
Added 1 min ago
A
Entry-Level GIS Specialist
AECOM
Honolulu, HI
- $43,000 to $58,000 USD / year
…employee that will report to the Associate Vice President & GIS Sr Manager in the Technology Services Group and will support our United States Marine Corps (USMC) client within the…
Added 2 mins ago
Lead Veterinary Receptionist/ Office Manager
Alliance Animal Health
Indianapolis, IN
Our hospital is led by a long-tenured, dedicated Practice Manager and a relationship-driven Medical Director who share a passion for creating a positive, supportive workplace where both…
Added 3 mins ago
Production Manager
MiTek USA Inc
Zephyrhills, FL
…time for corrective action, and supervising the performance of program functional task elements such as quality assurance, safety, and…
Added 3 mins ago
General Manager
Exchange
South Bend, IN
As the Bar Manager and Craft Cocktail Visionary, you manage the overall operations of the bar and are the lead contact for all guests at the bar as well as our visionary for development of…
Added 3 mins ago
Assistant Manager (Treatment Coordinator)
Dental365
Brooklyn, NY
Lead the office alongside the Office Manager while upholding a high-level of concierge patient care above all.
Added 3 mins ago
NC
Project Assistant
North Carolina State University
NC
- $24 to $26 USD / hour
Assist the center’s Assistant Director, Program Manager and Program Coordinator with projects related to training, program and policy.
Added 3 mins ago
Shipping/Receiving Specialist - Level 3
Aerospace
Olathe, KS
You will report directly to our Supply Chain Manager and you’ll work out of our Olathe, KS location on an On-site work schedule.

Apex Systems

IT Project Manager IV - TLM

CHICAGO, IL, United States

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Job details

Posting language: English
Posted: Nov 9, 2026

Original job description

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13853190 Job Description: About the role We\'re looking for a Program Manager who brings structure to large, cross-functional technology programs. You\'ll set up program governance, run the meetings that keep work moving, and make sure decisions turn into owned, tracked actions. A large part of the role is managing technology lifecycle and obsolescence work. You\'ll partner closely with our Data and ServiceNow teams. We also want someone who uses AI tools, especially Microsoft Copilot, every day to work faster, organize plans and produce clear materials for stakeholders. Key responsibilitiesProgram leadership and governance - Lead large, complex programs made up of several workstreams, from initiation through delivery and closure. - Design and set up the program\'s governance: steering committees, working groups, decision rights, RACI, escalation paths and a reporting cadence. - Build and maintain integrated program plans, roadmaps, milestones and dependency maps. - Track and manage risks, issues, assumptions and decisions (RAID), and escalate them early. - Produce clear status reports, dashboards and executive updates for senior leaders. Meetings, notes and follow-through - Schedule and run effective meetings, including steering committees, workstream syncs and stakeholder reviews, each with a clear agenda and outcome. - Capture accurate notes, decisions and action items, and send them out promptly after each meeting. - Own follow-up: assign actions, track them to closure and hold owners accountable for dates. Technology lifecycle management and obsolescence - Apply Technology Lifecycle Management (TLM) principles across the full lifecycle: planning, acquisition, deployment, maintenance and support, refresh, and retirement. - Find and track hardware, software and platform assets that are nearing end of life, end of support or end of sale. - Build obsolescence roadmaps, remediation plans and refresh schedules with Enterprise Architecture, Infrastructure and application teams. - Help evaluate risk, cost and business impact so leaders can prioritize upgrades, replacements and decommissioning. - Keep lifecycle data accurate and support compliance with technology standards. Data and ServiceNow program delivery - Manage projects with the Data teams, including data integration, reporting, analytics, data quality and migration work. - Manage projects with the ServiceNow teams, including ITSM, ITOM and CMDB work, workflow automation, platform upgrades and new module rollouts. - Turn business needs into clear requirements, scope and delivery plans that technical teams can act on. - Use data from ServiceNow and the CMDB to support lifecycle tracking, asset visibility and program reporting. AI-enabled productivity with Microsoft Copilot - Use Microsoft Copilot in Teams, Outlook, Word, PowerPoint, Excel and Loop as part of everyday work. Examples: - Summarizing meetings, capturing decisions and drafting follow-up emails - Creating presentations, status reports, charters and briefing documents - Organizing tasks, building plans and tracking action items - Analyzing data and producing insights for decision-making - Share Copilot best practices and help the team adopt AI-assisted ways of working. Required qualifications - Bachelor\'s degree in Information Technology, Computer Science, Business or a related field, or equivalent experience. - 7+ years of program or project management experience, including leading large, multi-workstream technology programs. - A track record of setting up p ogram governance and running programs with senior stakeholders. - Working knowledge of Technology Lifecycle Management and technology obsolescence, such as EOL/EOS tracking, refresh planning and decommissioning. - Hands-on experience managing Data projects and ServiceNow projects. - Strong meeting facilitation, note-taking and action-tracking skills. - Daily, confident use of Microsoft Copilot and the Microsoft 365 suite to create materials, organize work and plan. - Excellent written and verbal communication, including the ability to summarize complex topics for executives. EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crim

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Skills

ServiceNow
Workflow
Microsoft Teams
Microsoft Outlook
Microsoft Word
Microsoft PowerPoint
Microsoft Excel
Decision making
Computer technology
Computer science
Project management
Microsoft 365

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