Epic Application Analyst (Pharmacy)

Job#: 3049073

Job Description:

Epic Application Analyst (Pharmacy)

Department: Clinical Application Services (non-clinical role) Length: 4 Months, contract Desired Start Date: Urgent Need Shift: 8:00 AM – 4:00 PM Work Location: Remote

Requirements

Education: Epic Willow IP Certification Experience: 5+ years of Epic build experience

Preferred Willow Inventory Pharmacist or Pharmacy Technician

Position Summary

Essential Functions:

-Analyze and diagnose complex system issues; identify root causes and resolve or escalate appropriately -Plan, design, implement, maintain, optimize, and support applications -Gather, validate, and translate complex technical requirements into design and development specifications -Collaborate with clinical users and IT teams through evaluation, design, testing, implementation, and maintenance -Address highly technical issues during installation and maintenance -Coordinate preparation, coding, testing, and debugging of complex programs -Design, analyze, and build workflows to meet user needs -Configure and integrate electronic and mechanical hardware with software solutions -Gather and analyze data to troubleshoot incidents; document process and resolution -Document design, application, and technical specifications; assist with support and training materials -Identify reporting needs and collaborate with report developers -Partner with vendors to resolve system issues and improve performance and usability -Recommend system improvements to vendors -Review documentation for upgrades and monthly system updates; assess impacts -Provide Tier 2 and Tier 3 end-user support -Mentor team members on technical and customer support skills -Act as project lead for complex initiatives -Participate in on-call rotation as required Scope & Level Guidelines Broad knowledge of concepts, practices, and procedures within specialization Complexity Broad, complex duties requiring advanced organizational and specialty knowledge -Decision Making: independent judgment with authority to escalate high-impact or complex decisions -Communication: communicates complex, interpretive information using discretion and independent judgment Supervision Limited supervision with high independence; supported by lower-level staff as applicable

This is a fully remote Epic Analyst opportunity supporting one of the nation's leading pediatric healthcare organizations. Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide. Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems. VEVRAA Federal Contractor. We request Priority Protected Veteran & Disabled Referrals for all of our locations within the state.