UAA Administrator - 3056501

Job#: 3056501 Job Description: Title : UAA/IAM Administrator Location: Anywhere within footprint Duration: Contract to hire The User Access Administrator role will monitor Request and Incident queues. Provide technical advice/assistance to our fellow colleagues and contractors for their access needs. May attend meetings representing UAA with other teams, to troubleshoot or perform root cause analysis. Should have basic knowledge in the tools used in their daily activities. Responsible for: · Responsible for controlling access to multiple applications/systems and making sure it is appropriate, while adhering to our security standards and required regulations and controls. · Works towards continuous improvement on our application access procedures and controls including how to automate where needed. · Consult and collaborate with other team members to ensure the requests are completed appropriately. · Resolve Incidents opened by/for Colleagues experiencing problems, including consulting with other team members for resolution. · Work on Termination, Transfer, and Annual Certification processes to ensure we are controlling access when a user exits or moves jobs. · Run calls/meetings independently or with other team members. · Meet with development teams who wish to consult on how to request the access needed for their team members. · Meet with other Teams/colleagues to discuss why the access the requested was not granted. · Routinely operates as the after-hours on call for the team which includes responding to any issues and managing the investigation, mitigation, and recovery of the issue(s) (employees only) · Work on projects and routine testing for upgrades to ticketing system as well as applications/servers/databases while interacting with many different business areas including outside vendors and contractors for technical solutions as well as daily needs. · Provide technical assistance and support related to requests submitted by colleagues or contractors. · Troubleshoot problem areas (in person, by telephone, or via email) in a timely and accurate manner and provide end-user assistance where required. · Works within the boundaries of our Information Security policies and standards. Adheres to audit/risk requirements for access provisioning (both internal and external). Basic Qualifications: · High School Diploma or Equivalent · Minimum of 2 years in User Access Administration or equivalent IT experience · Minimum of 1-2 years of experience demonstrating best practice controls and concepts around access management, including role-based access concepts, least privileged access, segregation of duties, SOX control, and governance · 1 year of using Microsoft technologies (including Excel, Word, Power Point, One Note, Teams etc.) in the enterprise space · Minimum of 2 years of experience with enterprise identity management and ticketing/queue solutions, such as SailPoint, privileged access management solutions, Active Directory/Azure, and Service Now · The ability to work in a past paced, ever-changing environment, and adapt to change quickly. Preferred Qualifications · 5 years of User Access Provisioning experience · Demonstrated ability to self-motivate and be flexible within a fast-paced environment · Previous use and understanding of industry practice access management tools such as Identity Systems (SailPoint), Request solutions (Service Now) PAM Tools (CyberArk, Delinea), Active Directory, Azure, and Radiant Logic · Hands on, team player with a proactive and optimistic outlook · Strong analytical verbal and written communication skills · The ability to work in a fast-paced, changing environment with a high degree of accuracy on