Outbound Campaign Administrator
- GREEN BAY, WI, United States
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Job details
- Posting language
- English
- Posted
Original job description
JOB REQUIREMENTS: Job#: 3058011 Job Description: Outbound Campaign Administrator Location: Remote Role Overview The Outbound Campaign Administrator will provide dedicated operational support for outbound campaign execution. This position is responsible for managing contact lists, preparing campaign files, processing exports, performing quality checks, and resolving issues that could impact campaign execution. The role requires a detail-oriented professional to ensure accuracy, reliability, and timely completion of scheduled activities within a process-driven environment. Key Responsibilities Receive, review, organize, validate, and prepare contact lists for scheduled outbound campaigns. Verify file formats, naming conventions, record counts, and required fields before processing. Complete campaign setup, maintenance, readiness checks, and scheduled start and stop activities. Generate, validate, reconcile, and distribute campaign export files according to established schedules. Support morning processing activities, including file validation, campaign preparation, and production readiness checks. Support afternoon and evening processing activities, including scheduled exports, output validation, and downstream file delivery. Identify, document, and escalate missing files, formatting errors, record count discrepancies, and failed exports. Maintain accurate processing records, file tracking documentation, completion records, and required operational controls. Follow established campaign procedures and processing requirements consistently. Required Qualifications Education: High school diploma or equivalent required; associate or bachelor\'s degree in a business or technical field is preferred. Experience: Prior experience in a process-driven production environment focusing on data administration, file management, or quality control is required. Technical Skills: Proficiency in file management utilities, data validation techniques, and spreadsheet software such as Microsoft Excel is required. Preferred Qualifications Demonstrated ability to follow established operational procedures independently with high attention to detail. Strong organizational and time management skills to handle split daily schedules and weekend coverage. Proven capability to identify, document, and appropriately escalate processing exceptions or data errors. Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportL nc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our Welcome Packet\' as well, which an Everforth Apex team member can provide. Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems. VEVRAA Federal Contractor. We request Priority Protected Veteran & Disabled Referrals for all of our locations within the state. ***** APPLICATION INSTRUCTIONS: Apply Online: https://www.apexsystems.com/job/3058011_usa/outbound-campaign-administrator?source=PDN This position is listed by a private employment agency. The agency is the legal employer. No fee will be charged of the job applicant.
More about this job
Skills
- Statistical quality control
- Documentation
- Manage data
- Quality control
- Microsoft Excel
- Attention to detail
- Time management
- Collaboration
- Counselling
- Leadership
- Customer service