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Apex Systems, Inc

OPS I - Operations Associate 2

Burton, MI, United States

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Job details

Education: Bachelor’s degree
Posting language: English
Posted: Nov 11, 2026

Original job description

Job Description: Operations Associate Location: Burton, Michigan Role Overview The Operations Associate performs various administrative, technical, and customer service tasks across assigned business units. This role is responsible for managing data, resolving customer issues, performing company research, assisting in project management, maintaining equipment inventories, and administering policies. The successful candidate will collaborate cross-functionally to support operational efficiency and system deployment initiatives. Key Responsibilities - Gather, develop, maintain, and interpret complex data to support business units. - Communicate statistical and technical data clearly with internal and external partners. - Assist in system change management, deployment, and central deployment of changes to distributed and mainframe batch cycles. - Respond to inquiries for routine system issues and mainframe batch challenges. - Support statistical reporting of metric and operational performance data. - Participate in asset management, pricing research, procurement for online hardware and software, and physical inventories of equipment. - Conduct audits to determine the accuracy of inventories and records. - Manage complex or sensitive service orders and process orders for online change, add, or move requests. - Assist project leaders with administrative tasks involving planning alterations, openings, relocations, consolidations, or removals of communication systems. - Schedule installation and testing with third parties and authorized users prior to cutovers. Required Qualifications Education: Bachelor's degree in Business Administration, Finance, Computer Science, or a related field of study. Experience: Two to four years of related professional experience. Technical Skills: Proficiency with MS Office Suite, specifically Microsoft Word, Excel, PowerPoint, Access, and Project. Preferred Qualifications - Demonstrated problem-solving, critical-thinking, and analytical abilities where challenges are complex. - Strong organizational, planning, and data management skills. - Ability to work independently and prioritize assignments within restricted time constraints. - Demonstrated capability of working in complex environments with global project teams. Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click here{target="_blank" rel="noopener"} for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy{target="_blank" rel="noopener"} Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits,

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Jobs in the United States