Client Systems Engineer - 3054433

Job#: 3054433

Job Description:

Client Systems Engineer Location: Seattle, Washington (Partial Remote) or Alternate Location: Boise

Role Overview This is an Endpoint Engineer position focused on workstations, printers, and mobile device management (MDM). The role involves significant project-based work and requires strong troubleshooting, communication, and documentation skills. This position manages the full IT asset lifecycle for hardware and software assets. The ideal candidate will be a self-motivated individual who can contribute to process refinement and support initiatives to reduce service requests.

Key Responsibilities

• Maintain and establish processes for the discovery and maintenance of all client-facing assets, including computers, printers, and conference room technology.
• Perform patch management, vulnerability management, system hardening, and configuration management for supported operating systems and applications using tools like Microsoft Intune and SCCM.
• Leverage automation and frameworks to create or enhance processes, workflows, and tools.
• Research, develop, and propose solutions for enterprise-level initiatives in collaboration with other IT teams.
• Develop support strategies for new solutions and work with third-party vendors on new initiatives and support tickets.
• Create and maintain documentation for standards, policies, and procedures following ITSM guidelines.
• Present and execute change requests according to established protocols.
• Ensure all activities adhere to information security policies and internal controls.

Required Qualifications Education: A High School Diploma or equivalent is required. A degree in Information Technology or a related field is preferred but can be substituted with equivalent experience.

Experience: A minimum of three years of experience in Information Technology, preferably in a support or engineering role, is required. This can be substituted with a related degree and two years of relevant experience. Additional experience includes a minimum of two years in vendor relations and procurement, six months in Agile project management, and one year with the Office 365 suite.

Technical Skills: Proficiency with endpoint management software such as Microsoft Intune, SCCM, and Apple Business Manager is necessary. Experience with Microsoft O365, patch management, and vulnerability management systems is also required.

Preferred Qualifications

• ITIL certification or familiarity is preferred.
• Industry-recognized certifications such as CompTIA (A+, Project+, Security+), Azure, MCSA/MCSE, SCCM, or AWS are advantageous.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.