Business Process Manager

Job Description:Business Process ManagerLocation: New York, New York (Hybrid)Employment Type: ContractRole OverviewThis position will support global commerce operations by managing pricing and availability configurations for direct-to-consumer streaming products. This role is detail-oriented and configuration-heavy, with most work performed in a proprietary internal tool. The ideal candidate is an organized self-starter with communication skills, attention to detail, and the ability to concurrently manage multiple workstreams and projects.Key Responsibilities * Perform manual configuration and updates within a proprietary commerce tool. * Maintain pricing and availability data for streaming products across global markets. * Execute pricing updates, including country-level price changes. * Work with the Commerce Operations Manager and cross-functionally to ensure successful launches. * Support documentation upkeep using Google Workspace tools. * Create and manage tickets and documentation in Confluence, JIRA, and Airtable as needed. * Track changes and ensure accuracy across repetitive and time-sensitive tasks. * Communicate with cross-functional partners to coordinate updates and changes.Required Qualifications * Attention to detail and organizational skills. * Ability to manage repetitive, configuration-heavy work accurately. * Written and verbal communication skills. * Comfort working with documentation and basic spreadsheet or word-processing tools. * Ability to track multiple updates and understand changes.Preferred Qualifications * Project management experience. * Experience in data entry or configuration-focused roles. * Familiarity with JIRA, Confluence, Airtable, or similar tools. * Digital subscription business and/or entertainment industry experience. * Commerce or payment-related experience.Work EnvironmentThis role requires four days per week onsite in New York, with Fridays remote. The work environment is a collaborative, cross-functional team setting.Contract NotesThis is a six-month contract position. There is potential for extension based on performance and leadership approval.We are an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.Apex uses a virtual recruiter as part of the application process. Click here for more details.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details.Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, den