Jobs in the United States

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added just now
Senior Product Development Scientist, Dairy & Protein
The Coca-Cola Company
Atlanta, GA
Project Management: Knowledge of project management principles and the ability to apply the principles, tools and techniques to develop/plan, manage or execute projects or work plans to…
Added just now
Chief Operating Officer
Mens Health Foundation
Los Angeles, CA
Added just now
Assistant Clinical Manager - Pediatric Primary Care Fredericksburg - Days
VCU Health System
Fredericksburg, VA
Identifies potential safety hazards and using BEEP tools to resolve.
Added just now
Business Development Manager - Northeast
Latham, The Pool Company
Remote, United States
Promote Latham vinyl pool liner products, patterns, programs, ordering tools, and service capabilities.
Added just now
Senior Product Manager – Developer Relations and Ecosystem
LEIDOS, INC.
Reston, VA · Huntsville, AL · San Diego, CA
This is an exciting opportunity to play a key role in building and expanding a new developer ecosystem, driving innovation, collaboration, and adoption of emerging technologies. As part of…
Added just now
Tech Lead
LEIDOS, INC.
Chantilly, VA
Must have experience with IdAM / ICAM services and customers security accreditation (A&A) process for system approval · Must have experience with the Cloud / Amazon Web Services
Added just now
Senior Software Developer
LEIDOS, INC.
Gaithersburg, MD · Alexandria, VA · Chantilly, VA · Tucson, AZ · Englewood, CO
What if the software you developed directly enabled some of the nation's most critical missions? As a Senior Software Developer, you'll do more than write exceptional code, you'll help…
Added just now
Front-End Software Engineer
LEIDOS, INC.
Gaithersburg, MD · Alexandria, VA · Chantilly, VA · Tucson, AZ · Englewood, CO
…Our team’s focus is to ensure our customers have the right tools, technologies, and capabilities to keep pace with an evolving security landscape. Geospatial Analyst Solutions Directorate,…
Added just now
Mid-Level DevSecOps Engineer
LEIDOS, INC.
Gaithersburg, MD · Alexandria, VA · Chantilly, VA · Tucson, AZ · Englewood, CO
…Our team’s focus is to ensure our customers have the right tools, technologies, and tactics to keep pace with an ever-evolving security landscape and succeed in their pursuit to protect…
Added just now
Depot Operations Manager
Dynetics, Inc
Lawton, OK
Added just now
Regional Portfolio Manager - Mountain & Pacific Region
LEIDOS ENGINEERING INC
Denver, CO · Los Angeles, CA · Salt Lake City, UT · Phoenix, AZ · San Diego, CA · Sacramento, CA · Seattle, WA · Portland, OR
…regular portfolio review rhythm, drive adoption of our digital tools and standard practices, and build a team culture grounded in safety and…
Added just now
Senior Cybersecurity Analyst
LEIDOS, INC.
Alexandria, VA
…red-team assessments, and other Government-provided cybersecurity…
Added just now
Linux Systems Support Engineer
Dynetics, Inc
Huntsville, AL
Contribute to the continuous improvement of support processes and tools.
Added just now
Senior Salesforce Health Cloud System Administrator
LEIDOS, INC.
Remote, United States
…approval processes, assignment rules, and other supported platform…
Added just now
Medication Technician (Senior Living)
Marbella Redwood City
Redwood City, CA
…members’ professional growth, ensuring every team member has the tools to build a meaningful and rewarding…
Added just now
Caregiver
Marbella Redwood City
Redwood City, CA
…members’ professional growth, ensuring every team member has the tools to build a meaningful and rewarding…
Added just now
Vibrant Life Assistant (Resident Programs Assistant)
Marbella Redwood City
Redwood City, CA
Valid Class of Driver’s License required by state for vehicle/van capacity
Added 1 min ago
Onboarding & Ramp Manager
Endor Labs
Remote, United States
5+ years in sales enablement, sales training, sales engineering, or a quota-carrying role at a B2B security or developer tools company
Added 1 min ago
Staff System Test Engineer, Robotics
Stryker
Fort Lauderdale, FL
Experience using SolidWorks, MATLAB, LabVIEW, Minitab, Python, or similar engineering and statistical analysis tools.
Added 1 min ago
Senior Project Manager - Hybrid
Stryker
Portage, MI
Partner with project team to create project Quality Plans using quality planning tools and techniques.
Added 1 min ago
Analyst, Graphic Design and Creative
Stryker
Cary, IL
Improve visual communication processes by identifying opportunities for greater consistency, efficiency, and effective use of evolving design tools and practices.
Added 1 min ago
AI
Creation Museum Grounds Maintenance Technician Full Time
ANSWERS IN GENESIS GROUP
Petersburg, KY
- Full-time
Drivers license required
Added 1 min ago
Nursing Assistant (CNA I) Home Health PRN
Duke Health
Durham, NC
Expected availability at least one 8-hour or 12-hour shift per week for this PRN position but does not guarentee a shift every week
Added 1 min ago
Registered Nurse -Critical Care Unit
Duke Health
Mooresville, NC
Must have current or compact RN licensure in the state of North Carolina
Added 1 min ago
Director of Business Development, Data Centers
Aquaria
Remote, United States
- Experience at a cooling, water-treatment or power OEM, or inside a hyperscaler, colo or developer.

APEI

Technical Support Specialist

Fargo, ND, United States

Apply on recruiting.ultipro.com About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 13, 2026

Original job description

Technical Support Specialist American Public Education, Inc. This is a site-based role at our Rasmussen University, Fargo, ND campus

The Technical Support Specialist provides comprehensive desktop and remote support for student, faculty and staff of American Public University, Rasmussen University and Hondros College of Nursing, serving as the first point of contact for end-user technical assistance. This role is responsible for diagnosing, troubleshooting, and resolving hardware and software issues across multiple desktop platforms, ensuring timely and effective support.

In addition to break-fix services, the Technical Support Specialist manages the setup, configuration, deployment, and relocation of end-user equipment, as well as system upgrades. The role also delivers user training and guidance to enhance overall technology adoption and efficiency.

Working collaboratively within a team environment, the incumbent supports applications, development, and production operations, while escalating more complex network, server, and application issues to appropriate teams. The position requires strong communication skills to effectively coordinate with management and engineering staff, as well as the ability to evaluate, recommend, and implement new hardware and software solutions to meet evolving business needs.

RESPONSIBILITIES:

Provide professional and courteous support to users and students, addressing questions related to supported software and computing platforms.
Demonstrate strong analytical and problem-solving skills to accurately assess issues and implement effective solutions.
Perform initial diagnosis and resolution of hardware and software issues affecting end-user systems.
Create, manage, and maintain user accounts and access in accordance with established policies to support productivity and security.
Troubleshoot and resolve issues related to enterprise applications for end users.
Receive, log, document, prioritize, and track Help Desk requests, ensuring proper routing and timely resolution.
Develop, document, and maintain Help Desk procedures and operational guidelines.
Assist in managing and maintaining an accurate inventory of organizational technology assets.
Ensure adherence to organizational technology policies, standards, and procedures.
Perform additional duties and responsibilities as assigned.

Requirements:

Work in a standard office environment on campus
Ability to lift and move equipment up to 50 pounds
Strong expertise in supporting Microsoft desktop operating systems and core Microsoft applications.
Preferred experience with Active Directory, Group Policy, and InTune
Proven ability to diagnose and resolve hardware and software issues efficiently.
Deliver technical support through multiple channels, including phone, email, remote tools, and in-person interactions, with strong communication skills.
Demonstrate strong analytical, problem-solving, and troubleshooting capabilities.
Ability to work effectively in a fast-paced environment, both independently and collaboratively.
Quickly learn and support a wide range of organizational software applications.
Follow established Help Desk workflows, procedures, and best practices.
Maintain high attention to detail with accurate documentation and reporting.
Possess a foundational understanding of networking concepts and technologies.
Demonstrate adaptability and a commitment to continuous learning.
Minimum of three (3) years of desktop support experience across multiple access methods.
Basic networking knowledge required.
Prior customer service experience is strongly preferred.

Education/Certifications:

Associate degree or equivalent experience
CompTIA A+, Microsoft, ITIL preferred

About Us:

Online, on campus and in the workplace, we provide higher education and training to our country’s heroes – military service members, veterans, nurses, government employees, and motivated professionals that want to make a difference. American Public Education, Inc. educates service-minded students, ranging from the military, public service, federal agencies, and nursing communities, through American Public University System (APUS), Hondros College of Nursing (HCON), and Rasmussen University.

It is the policy of American Public Education, Inc. (APEI) to afford equal opportunity to all qualified persons. We treat all qualified individuals equally as to their recruitment, hiring, assignments, advancements, compensation, and all other terms and conditions of employment. American Public Education, Inc. does not discriminate on the basis of race, color, religion, creed, sex, age, national origin, sexual orientation, or physical, mental, or sensory disability, or any other characteristic protected by law.

Apply on recruiting.ultipro.com About employer

Report this job

Work requirements

Jobs in the United States