Jobs in the United States

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TEMPORARY Executive Director
Alhambra, CA
- $125,000 to $150,000 USD / year
Must have a minimum of high school diploma or equivalent
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SD
Library Associate
South Dakota Board Of Regents
SD
- $19.27 to $21.67 USD / hour
…oversee interlibrary loan and document delivery, and provide support for instructional and library…
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Customer Supply Chain Manager
Morton Salt
Overland Park, KS
…and development of direct reports, account planning, decision support, policy interpretation, short- and long-range business development, issue resolution and strategic planning related to…
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Facilities/Equipment Technician
Evans Capacitor Co
East Providence, RI
The technician will work closely with engineering, operations, quality, maintenance personnel, contractors, and vendors to support production equipment and facility needs.
Added 1 min ago
UO
Clinical Quality Technician/UKHC
University of Kentucky
Richmond, KY
- $17.58 to $24.82 USD / hour
…months, 5. Graduate from a medical assistant program. Basic Life Support (BLS) at time of hire through American Heart Association (AHA) Basic Life Support certification for the Healthcare…
Added 1 min ago
EM
Scheduling Coordinator II
Ellis Medicine
Schenectady, NY
- $17.46 to $25.32 USD / hour
…all computer software programs, which are utilized in daily operations. The Scheduling Coordinator II may be called upon to perform registration and check-out in addition to scheduling.…
Added 1 min ago
KC
Maintenance Repair Worker
Kent County
Grand Rapids, MI
- $23.31 USD / hour
Must have basic knowledge of electrical, electronic, mechanical, and pneumatic principles
Added 1 min ago
CHILD PROTECTIVE SERVICE WORKER I-IV
State of New Hampshire
CLAREMONT, NH
Must have successfully completed the CPSW Academy
Added 2 mins ago
UG
Clinical Manager
UnitedHealth Group
Myrtle Beach, SC
- $69,336 to $104,004 USD / year
…most comfortable: at home. Rooted in personalized care, we support patients and provide comfort through each stage of their health journey, while building trusted relationships along the…
Added 2 mins ago
II
Bookkeeping & Operations Coordinator, Language Services
International Institute of New England
Manchester, NH
- $28.79 USD / hour
The Bookkeeping & Operations Coordinator provides essential financial, administrative, interpretation, and translation coordination support for the Language Services program. This position…
Added 2 mins ago
Cyber Associate, IP (Litigation)
LevelBlue LLC
United States
…business continuity. LevelBlue combines AI-powered security operations, advanced threat intelligence, and elite human expertise to provide the most comprehensive portfolio of strategic…
Added 2 mins ago
Materials & Inventory Supervisor
our team
Mason, OH
…effective inventory control, and efficient material flow to support manufacturing schedules and customer delivery requirements. You will oversee cycle count activities, support annual…
Added 3 mins ago
Associate Field Tech/Field Tech/ Sr. Field Tech
Boardwalk Pipelines
Ringgold, LA
…environmental stewardship, safety, and compliance into our day-to-day operations and seek to strengthen and support the communities we serve. Additional information about the company can be…
Added 3 mins ago
LH
Full Time - Merchandising Service Associate - Day
Lowe's Home Centers, LLC
Sioux City, IA
- Full-time
As a Lowe's Merchandising Services Associate, you are a key connection point between Merchandising and Store Operations, allowing us to deliver a great shopping experience in every Lowe's…
Added 3 mins ago
LH
Part Time - Receiver/Stocker - Flexible
Lowe's Home Centers, LLC
Shawnee, KS
- Part-time
Whether you need a part-time position or a place to plant yourself and grow, Lowe’s is ready to support your goals. As a Lowe’s associate, you’ll gain access to many benefits beyond…
Added 3 mins ago
Team Member
Lowe's Home Centers, LLC
Rockford, IL
…of a team dedicated to delivering excellence in supply chain operations, your work directly affects our success in achieving our…
Added 3 mins ago
LH
Full Time - Merchandising Service Associate - Day
Lowe's Home Centers, LLC
North Dartmouth, MA
- Full-time
As a Lowe's Merchandising Services Associate, you are a key connection point between Merchandising and Store Operations, allowing us to deliver a great shopping experience in every Lowe's…
Added 3 mins ago
Retail Personal Banker Associate I -Huntersville and Surrounding Areas
Fifth Third Bank, National Association
Huntersville, NC
The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position
Added 3 mins ago
Personal Banker Associate I- FH
Fifth Third Bank, National Association
Bloomfield Hills, MI
The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position
Added 3 mins ago
LH
Full Time - Sales Specialist - ProServices - Day
Lowe's Home Centers, LLC
New Hartford, NY
- Full-time
Maintain a safe, clean, and organized Pro Desk area while supporting overall store operations.
Added 3 mins ago
Personal Banker Associate I- FH
Fifth Third Bank, National Association
Roseville, MI
The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position
Added 3 mins ago
Personal Banker Associate I
Fifth Third Bank, National Association
Troy, MI
The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position
Added 3 mins ago
Personal Banker Associate I- Eastside/Metro Detroit Forward Hire
Fifth Third Bank, National Association
Detroit, MI
The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position
Added 3 mins ago
LH
Full Time - Merchandising Service Associate - Day
Lowe's Home Centers, LLC
Millington, TN
- Full-time
As a Lowe's Merchandising Services Associate, you are a key connection point between Merchandising and Store Operations, allowing us to deliver a great shopping experience in every Lowe's…
Added 3 mins ago
LH
Full Time - Merchandising Service Associate - Day
Lowe's Home Centers, LLC
Memphis, TN
- Full-time
As a Lowe's Merchandising Services Associate, you are a key connection point between Merchandising and Store Operations, allowing us to deliver a great shopping experience in every Lowe's…

APEI

Technical Support Specialist

Fargo, ND, United States

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Job details

Posting language: English
Posted: Nov 13, 2026

Original job description

Technical Support Specialist American Public Education, Inc. This is a site-based role at our Rasmussen University, Fargo, ND campus

The Technical Support Specialist provides comprehensive desktop and remote support for student, faculty and staff of American Public University, Rasmussen University and Hondros College of Nursing, serving as the first point of contact for end-user technical assistance. This role is responsible for diagnosing, troubleshooting, and resolving hardware and software issues across multiple desktop platforms, ensuring timely and effective support.

In addition to break-fix services, the Technical Support Specialist manages the setup, configuration, deployment, and relocation of end-user equipment, as well as system upgrades. The role also delivers user training and guidance to enhance overall technology adoption and efficiency.

Working collaboratively within a team environment, the incumbent supports applications, development, and production operations, while escalating more complex network, server, and application issues to appropriate teams. The position requires strong communication skills to effectively coordinate with management and engineering staff, as well as the ability to evaluate, recommend, and implement new hardware and software solutions to meet evolving business needs.

RESPONSIBILITIES:

Provide professional and courteous support to users and students, addressing questions related to supported software and computing platforms.
Demonstrate strong analytical and problem-solving skills to accurately assess issues and implement effective solutions.
Perform initial diagnosis and resolution of hardware and software issues affecting end-user systems.
Create, manage, and maintain user accounts and access in accordance with established policies to support productivity and security.
Troubleshoot and resolve issues related to enterprise applications for end users.
Receive, log, document, prioritize, and track Help Desk requests, ensuring proper routing and timely resolution.
Develop, document, and maintain Help Desk procedures and operational guidelines.
Assist in managing and maintaining an accurate inventory of organizational technology assets.
Ensure adherence to organizational technology policies, standards, and procedures.
Perform additional duties and responsibilities as assigned.

Requirements:

Work in a standard office environment on campus
Ability to lift and move equipment up to 50 pounds
Strong expertise in supporting Microsoft desktop operating systems and core Microsoft applications.
Preferred experience with Active Directory, Group Policy, and InTune
Proven ability to diagnose and resolve hardware and software issues efficiently.
Deliver technical support through multiple channels, including phone, email, remote tools, and in-person interactions, with strong communication skills.
Demonstrate strong analytical, problem-solving, and troubleshooting capabilities.
Ability to work effectively in a fast-paced environment, both independently and collaboratively.
Quickly learn and support a wide range of organizational software applications.
Follow established Help Desk workflows, procedures, and best practices.
Maintain high attention to detail with accurate documentation and reporting.
Possess a foundational understanding of networking concepts and technologies.
Demonstrate adaptability and a commitment to continuous learning.
Minimum of three (3) years of desktop support experience across multiple access methods.
Basic networking knowledge required.
Prior customer service experience is strongly preferred.

Education/Certifications:

Associate degree or equivalent experience
CompTIA A+, Microsoft, ITIL preferred

About Us:

Online, on campus and in the workplace, we provide higher education and training to our country’s heroes – military service members, veterans, nurses, government employees, and motivated professionals that want to make a difference. American Public Education, Inc. educates service-minded students, ranging from the military, public service, federal agencies, and nursing communities, through American Public University System (APUS), Hondros College of Nursing (HCON), and Rasmussen University.

It is the policy of American Public Education, Inc. (APEI) to afford equal opportunity to all qualified persons. We treat all qualified individuals equally as to their recruitment, hiring, assignments, advancements, compensation, and all other terms and conditions of employment. American Public Education, Inc. does not discriminate on the basis of race, color, religion, creed, sex, age, national origin, sexual orientation, or physical, mental, or sensory disability, or any other characteristic protected by law.

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Jobs in the United States