Jobs in the United States

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Accounting & Reporting Manager
MG Properties
San Diego, CA
This position will have a requirement of 4 days in office at MG Corporate headquarters in San Diego, CA
Added 1 min ago
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- $20 to $24 USD / hour
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Emerging Business Program Manager-1
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Added 7 mins ago
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The North Face: Assistant Manager - Las Vegas Premium Outlets
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- $17.5 to $24 USD / hour
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Added 13 mins ago
Store Manager - Cedar Hill
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Added 14 mins ago
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Senior Product Manager
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- $89.9 to $121.62 USD / hour
…iterative environment for product development. On the USPS Program, this will be accomplished by implementing the SAFe for Large Solutions model. This will progress from Requirement, to…
Added 14 mins ago
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Physical AI Senior Engineer
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Reporting to the MIT Manager, the person in this role will support the Production Engineering Division and SOAR Group’s objective to improve manufacturing competitiveness.
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VP - Real Estate Corporate Banking - Credit Delivery
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…and coordination with deal team including the Relationship Manager, Portfolio Manager Team Lead, internal or external counsel and Credit approval…
Added 16 mins ago
VP - Real Estate Corporate Banking - Credit Delivery
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…and coordination with deal team including the Relationship Manager, Portfolio Manager Team Lead, internal or external counsel and Credit approval…
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Member Service Specialist
SELCO Community Credit Union
Springfield, OR
- $22.6 to $32.2 USD / hour
Additional programs and benefits include wellness and educational reimbursements, an employee assistance program, discounted rates on select SELCO services, and more.
Added 16 mins ago
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Member Service Representative II
SELCO Community Credit Union
Springfield, OR
- $21.45 to $29.35 USD / hour
Additional programs and benefits include wellness and educational reimbursements, an employee assistance program, discounted rates on select SELCO services, and more.
Added 16 mins ago
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Member Service Representative I
SELCO Community Credit Union
Springfield, OR
- $20.5 to $27.45 USD / hour
Additional programs and benefits include wellness and educational reimbursements, an employee assistance program, discounted rates on select SELCO services, and more.
Added 17 mins ago
Senior Sales Training and Enablement Manager
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Legal Content Customer Success Manager
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Anywhere

Regional Support Specialist - Pasadena, CA

Pasadena, CA, United States

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Job details

Posting language: English
Posted: Nov 10, 2026

Original job description

Ready to be part of something great? We’re looking for a Regional Support Specialist (RSS) to join our Coldwell Banker team. This role is the heartbeat of our offices. You’ll support our agents, branch leaders, and marketing efforts in ways that help everything run more smoothly and strategically. As an RSS, you’ll be based in one of our branch offices and stay closely connected with our regional support team, our Coldwell Banker Agents and Brokerage Leadership. No two days are exactly the same. Some days you’ll be troubleshooting office systems or helping with scheduling. Other days you’ll be working alongside agents to support their marketing, especially through social media and our in-house tools. This role is a great fit for someone who is organized, tech-savvy, loves helping people, and thrives in a busy, collaborative environment. You don’t need to be a marketing expert, but you should be curious, resourceful, and open to learning. If you’re looking for a role where you can grow your skills, make a real impact, and be part of a supportive team, we’d love to meet you.

Responsibilities:

Agent Support

Provide white-glove service for agents and clients visiting our offices, promoting the teams available to support them including Primary Services and Transaction Concierge
Support agents with any technology, process, or operationally related questions
Provide basic social media and marketing support to agents and manage office social media accounts, on-demand
Promote a friendly, inclusive office culture that reinforces our agent value proposition
Coordinate with and across other Agent Services operational teams to direct Agents on transaction related questions or issues
Collaborate with the Agent Onboarding Team to facilitate the agent onboarding process as required. Conduct comprehensive office orientation, provide training on company tools (such as MoxiWorks, Prospect Square, Listing Concierge, etc.), and introduce affiliated partners while emphasizing mutual support and collaboration

Marketing Support

Utilize all internal marketing programs and support agents with execution and questions
Assist with implementing marketing strategies, including social media; be a liaison to our marketing department
Hold office support sessions for key frequently used programs
Communicate all marketing initiatives to the agents

Branch Leader Support

Be the Culture Carrier for the Branch and the Region, including driving events, promoting CB Cares, and creating a community environment for Agents and Consumers
Support the Branch Manager with maintaining office promotional items, preparing for and coordinating sales meetings, leading new agent orientations, supporting office culture, and production support of social media marketing for the branch office
Assist with recognition including awards reporting, social media, sales meeting content and other activities that recognize Coldwell Banker Agent performance
Assist in the recruitment of agents, including pulling local non-affiliated Agent production reports, new Agent license data, and contact information; setting recruiting appointments and office visits.
Assist Branch Manager with the intake process for new Agents, as needed
Collaborate with the Branch Manager as they provide coaching to new agents, including support of business plan development and implementation. Offer support on business-building opportunities and address inquiries related to company tools and processes. Follow up with agents after the Branch Manager has helped them create their business plans. Serve as an accountability partner for each agent's business goals
Identify potential processes or product enhancements to be reviewed and implemented

Office Organization

Greet and direct agents and clients to workspaces or conference rooms as applicable
Collaborate with our facilities and IT partners to ensure all office items remain in working order
Maintain adequate inventory of office supplies and ensure timely distribution of mail

Minimum Qualifications:

Two or more years of customer service experience is preferred, with prior experience in a real estate office being advantageous
Familiarity with the use of social media platforms (i.e. Facebook/Instagram) is required. As well as an understanding of how these platforms are used in marketing
Excellent written and verbal communication skills are essential
Proficiency in various operating systems (i.e.- PCs, Macs, and Mobile platforms), as well as the ability to navigate computer software, is required
Proficiency with Microsoft Office applications is strongly preferred
Ability to communicate effectively with diverse audiences, including agents, branch managers, customers, vendors, and other internal support teams
A customer-focused approach, delivery-oriented mindset, and ability to multi-task are crucial
Willingness to be nimble and adjust priorities as needed
Ability to travel to additional offices in the region on an as-needed basis

Anywhere is proud to offer a comprehensive benefits package to our employees including:

Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D
401(k) savings plan with company match
Paid Time Off to Include Holidays, Vacation Time, and Sick Time
Paid Family & Paternity Leave
Life Insurance
Business Travel Accident Insurance
All employees receive access to LinkedIn Learning
Employee Referral Program
Adoption Assistance Program
Employee Assistance Program
Health and Wellness Program and Incentives
Employee Discounts
Employee Resource Groups

Integrated Services delivers transaction services designed to support the full real estate lifecycle – title and escrow, mortgage, insurance, and home warranty – to deliver a seamless, compliant transaction from contract to close. It combines national strength with local precision, leveraging deep local expertise while being backed by the scale and resources of Compass International Holdings, enabling streamlined, transparent, and efficient support for homebuyers and sellers.Integrated Services operates across all 50 states and is supported by about 3,000 experts across the country. Integrated Services is a subsidiary of Compass International Holdings.

Compass International Holdings is a global real estate services company empowering real estate professionals with everything they need to realize their entrepreneurial potential. With a presence in every major U.S. city and approximately 120 countries and territories, Compass International Holdings serves millions of buyers and sellers through a portfolio of some of the most recognized and iconic brands: @properties, Better Homes and Gardens® Real Estate, CENTURY 21®, Christie's International Real Estate, Coldwell Banker®, Compass, Corcoran®, ERA®, and Sotheby's International Realty®. In addition to brokerage services, Compass International Holdings offers integrated services, such as mortgage, title, insurance, escrow, and relocation.

NYSE: COMP
340,000 Real Estate Professionals
2,000+ independently owned and operated brokerages
120 countries and territories

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Jobs in the United States