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Added 1 min ago
Senior Program Manager
Mujin
Suwanee, GA
The Senior Program Manager, Software Development, is responsible for the strategic planning, execution, and governance of complex systems and software development programs. The role…
Added 1 min ago
Senior Program Manager
Mujin
Suwanee, GA
The Senior Program Manager, Software Development, is responsible for the strategic planning, execution, and governance of complex systems and software development programs. The role…
Added 5 mins ago
Program Analyst, Senior, (Logistics)
Precise Systems
Lexington Park, MD
Supports the efforts and actions of the Case Manager/Program Manager/Team Lead for
Added 6 mins ago
Learning Experience Designer
University System of Georgia
GA
Facilitates train-the-trainer sessions and assists in training assignments alongside the Director and Project Manager
Added 25 mins ago
Senior Design Manager, Project Architect
Suffolk
Boston, MA
The Project Architect will provide overall architectural and technical leadership for assigned projects, working in partnership with the Project Manager, who leads the project’s commercial…
Added 39 mins ago
BO
SUPERVISORY CIVIL ENGINEER
Bureau of Reclamation
Lakewood, CO
- $140,239 to $182,316 USD / year
A. Degree: Engineering. To be acceptable, the program must: (1) lead to a bachelor's degree in a school of engineering with at least one program accredited by ABET;
Added 39 mins ago
BO
SUPERVISORY CIVIL ENGINEER
Bureau of Reclamation
Lakewood, CO
- $140,239 to $182,316 USD / year
A. Degree: Engineering. To be acceptable, the program must: (1) lead to a bachelor's degree in a school of engineering with at least one program accredited by ABET; or (2) include…
Added 42 mins ago
VH
Healthcare Engineer - Project Engineer
Veterans Health Administration
Seattle, WA
- $62,504 to $141,154 USD / year
Manages healthcare engineering project design and administers construction in accordance with VA policies and procedures, VA Design Guides, VA Design Manuals, VA Master Specifications and…
Added 42 mins ago
VH
Healthcare Engineer - Project Engineer
Veterans Health Administration
Seattle, WA
- $62,504 to $141,154 USD / year
Manages healthcare engineering project design and administers construction in accordance with VA policies and procedures, VA Design Guides, VA Design Manuals, VA Master Specifications and…
Added 46 mins ago
VH
Healthcare Engineer
Veterans Health Administration
Tomah, WI
- $50,460 to $116,362 USD / year
(a) Knowledge of the principles, theories, concepts and practices of the engineering profession. (b) Ability to interpret relevant codes, regulations, guidelines and standards to make…
Added 49 mins ago
IU
Account Manager for Avionic Industry
INNOLUX USA INC
Farmington Hills, MI
- $70,800 to $86,500 USD / year
(1) Constant monitoring of communications between Innolux's Avionics project / technical team and customer program & engineering personnel, with occasional intervening in these…
Added 58 mins ago
Technical Program Manager, Secure Connection Services (SCS), Tactical Edge Mission Engineering Group (TEMEG)
Amazon Development Center U.S., Inc.
Arlington, VA · Herndon, VA
Shape the future of secure communications for the world's most critical missions. As a Principal Technical Program Manager for SCS TEMEG, you'll define the strategy and lead customers and…
Added 59 mins ago
Senior Research Associate (Farm Manager) (0097687T, CTAHR/CARES Kona)
University of Hawaii
Kealakekua, HI
…Horticulture, Soil Science, Environmental Science, Agricultural Engineering, or related field and 4 year(s) of progressively responsible professional experience with responsibilities for…
Added 1 hour ago
WA
Civil Engineer
Western Area Power Administration
Lakewood, CO
- $106,335 to $142,737 USD / year
A. Degree: Engineering. To be acceptable, the program must: (1) lead to a bachelor's degree in a school of engineering with at least one program accredited by Accreditation Board for…
Added 1 hour ago
Interconnection Manager
Enfinity Global
Miami, FL
Enfinity Global is seeking a Grid Interconnection Manager to lead and oversee all utility-facing interconnection activities for large‑scale renewable energy projects across the U.S.,…
Added 1 hour ago
Interconnection Manager
Enfinity Global
Dallas, TX
Enfinity Global is seeking a Grid Interconnection Manager to lead and oversee all utility-facing interconnection activities for large‑scale renewable energy projects across the U.S.,…
Added 1 hour ago
Knowledge Manager - Active TS/SCI with CI Poly
ENS Solutions, LLC
Washington, DC
…(ICAM), Software Development, Cyber and Network Security, System Engineering, Program/Project Management, IT support, Solutions, and Services that yield enduring results. Our strong…
Added 1 hour ago
Business Analyst - TS/SCI
ENS Solutions, LLC
Springfield, VA
…(ICAM), Software Development, Cyber and Network Security, System Engineering, Program/Project Management, IT support, Solutions, and Services that yield enduring results. Our strong…
Added 1 hour ago
Business Analyst - TS/SCI
ENS Solutions, LLC
Chantilly, VA
…(ICAM), Software Development, Cyber and Network Security, System Engineering, Program/Project Management, IT support, Solutions, and Services that yield enduring results. Our strong…
Added 1 hour ago
Business Analyst - TS/SCI
ENS Solutions, LLC
Charlottesville, VA
…(ICAM), Software Development, Cyber and Network Security, System Engineering, Program/Project Management, IT support, Solutions, and Services that yield enduring results. Our strong…
Added 1 hour ago
Business Analyst - TS/SCI
ENS Solutions, LLC
McLean, VA
…(ICAM), Software Development, Cyber and Network Security, System Engineering, Program/Project Management, IT support, Solutions, and Services that yield enduring results. Our strong…
Added 1 hour ago
Business Analyst - TS/SCI
ENS Solutions, LLC
Arlington, VA
…(ICAM), Software Development, Cyber and Network Security, System Engineering, Program/Project Management, IT support, Solutions, and Services that yield enduring results. Our strong…
Added 1 hour ago
Geospatial Area Business Class Leader
HDR
Pittsburgh, PA · Philadelphia, PA · Mechanicsburg, PA · Plymouth Meeting, PA
- Develop, lead, and deliver Enterprise GIS programs and projects for clients, serving in technical, project management, and advisory roles as appropriate.
Added 1 hour ago
CO
2026 Public Works Operations Manager (Streets)
City of Oregon City
Oregon City, OR
- $42.61 to $53.2 USD / hour
The City of Oregon City is excited to accept applications for a Public Works Operations Manager position which will lead the Streets Division in Public Works. The position is responsible…
Added 1 hour ago
Software Engineering Manager I
BAE Systems
Nashua, NH
Electronic Combat Solutions (ECS) has technology, engineering and program teams that educate and mentor colleagues to deliver leading Electronic Warfare capabilities. We welcome all those…

Anuvu

Service Manager

Houston, TX, United States

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Job details

Experience: 7+ years of technical services experience in the airline, in-flight entertainment, avionics, IT, communications service provider, or related industries.
Posting language: English
Posted: Nov 9, 2026

Original job description

About Anuvu

For over a decade, our clients in aviation and maritime have used our technology-driven products and services to keep their passengers entertained and connected to the things they love, from anywhere in the world. Brands such as Southwest Airlines, Norwegian Cruise Lines, Cathay Pacific and Celebrity Cruises have trusted us to provide solutions from high-speed broadband internet to movies, television and games.

Our team of global experts take pride in providing clients what they need today while creating a strategic road map for tomorrow through reliable, scalable, and affordable content and connectivity solutions designed to meet the ever-changing technology needs of our clients' passengers and guests.

Be Part of the Movement

Anuvu is embarking on a new chapter with a new story to tell. As one of the leading providers of high-speed connectivity and entertainment solutions for worldwide mobility markets, we deliver what customers need today, while remaining flexible and future-focused.

Role Summary

The Service Manager ensures post-contract success of Anuvu’s in-flight connectivity (IFC) programs by owning all technical service obligations and strengthening Anuvu’s relationships and influence with the airline and program partners. As Anuvu’s lead technical contact for the client, you will build and maintain a successful, long-term partnership.

Location: Istanbul, Turkey

Remote Options: Onsite role (Clients office)

What You’ll Be Doing

Serve as the airline’s single point of contact for all technical matters, including operations and maintenance support, product support, technical training, reporting, network support, portal management, IFE content loading, upgrades and enhancements, logistics, software integration, passenger billing, aircraft modifications, and program planning.
Identify, report, and where possible resolve technical and performance issues with the customer’s IFC equipment and service, surfacing improvements before problems arise.
Continuously analyze system and service performance against KPIs (and beyond), and deliver operational, performance, and usage reports to Anuvu leadership and the customer to drive improvement.
Manage and report on committed service levels, and lead efforts to improve them.
Align internal and external resources, including Engineering, Supply Chain, Network Operations Center, Aviation Service Center, and Product Management, to deliver timely, high-quality contract fulfilment.
Work closely with the Program Manager, Account Manager, and airline staff during installation phases.
Build Anuvu’s influence with the client and program partners, identify opportunities to increase sales of Anuvu products and services, and propose profitability and operational improvements.
Partner with the Account Manager, who leads the account and owns day-to-day business, legal, and strategic coordination, to ensure 360-degree customer satisfaction and strong relationships.

Expectations

Ensure timely, efficient installation, activation, and operation of solutions.
Build productive relationships with customer representatives across all functional areas, balancing customer and company interests with maturity.
Keep communications between Anuvu and the customer timely, clear, and complete.
Schedule and synchronize program requirements and ensure they are completed on time.
Collaborate with engineering, sales, marketing, product development, and Anuvu, client, and partner personnel to deliver profitable new services and capabilities.
Participate actively in joint business reviews with the customer.
Provide periodic and ad hoc reports on the partnership’s business.
Support new bids and partnerships with program insight, and help prospect and sell to new connectivity customers.

What We’re Looking For

7+ years of technical services experience in the airline, in-flight entertainment, avionics, IT, communications service provider, or related industries.
Proven track record managing aviation and avionics support programs for commercial passenger airlines.
Expertise in building and managing executive and technical relationships.
Bachelor’s degree in a technical field, or equivalent aviation industry experience.
Strong program and project management skills.
Strong critical thinking, analytical, and planning skills.
Proficiency in Microsoft Excel, Word, PowerPoint, and Project.
Business-level fluency in Turkish and English (reading, writing, speaking, presenting, negotiating).
Fluency in Turkish language and business practices.
Legal right to work in Turkey, certifiable for entry into the United States.
A supportive, collaborative mindset.
Multicultural work experience and experience with Boeing or Airbus programs would be an advantage.

This Might Be the Right Place if You….

Are a team fit; can help advance ourglobal, inclusive culture
Are self-starter who likes to roll up your sleeves and take initiativewith minimal direction
Can think about tomorrow, while getting your work done today
Are a collaborative teamplayer; primary audience will be internal teams
Are curious and open to learning and finding new solutions
Are able to provide and accept feedback in a constructive manner
Are organized, have strong communication skills, and do whatever it takes to get things done

The Benefits of Working Here

A career with Anuvu is a unique opportunity to grow your knowledge and skills within a casual culture that thrives on collaboration and innovation. In addition to a providing an outstanding work environment, we offer competitive benefits including paid time off, disability and life insurance, flexible scheduling, employee assistance, and more!

Advanced | Agile | Applied

Anuvu is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Let Innovation Move You.

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More about this job

Skills

Reporting
Logistics
Leadership
Supply chain management
Sales
Customer service
Project management
Critical thinking
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Accept constructive criticism
Communication skills

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