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IT Cybersecurity Specialist (INFOSEC)
Defense Information Systems Agency
Fort Meade, MD
- $114,695 to $149,106 USD / year
Serves as a senior specialist in Cybersecurity Management. Oversees the cybersecurity program of an information system or network. | Manages information security implications within the…
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VH
Supervisory Acquisition and Utilization Specialist
Veterans Health Administration
Los Angeles, CA
- $104,349 to $135,657 USD / year
…pre-award to post-award; preparing procurement packages including development of requirement documents (e.g. performance work statements and objectives, cost benefit analysis, sole source…
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DO
Deputy Director Plans and Policy
Department of the Air Force
Offutt AFB, NE
- $151,662 to $219,000 USD / year
This role demands elite cognitive agility to transition between zero-defect nuclear operations and the agile thinking required to navigate space, cyber, and electromagnetic spectrum…
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VH
Senior Social Worker- EDRP Authorized
Veterans Health Administration
Garland, TX
- $125,621 to $163,311 USD / year
This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific eligibility requirements per VHA policy and…
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VH
Supervisory Program Specialist - Credentialing & Privileging (C&P) Manager
Veterans Health Administration
Mather AFB, CA · Fairfield, CA
- $82,780 to $121,371 USD / year
Provides consulting and guidance to local leadership and C&P employees on all matters pertaining to the facility's C&P program.
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VH
Registered Nurse (Informaticist)
Veterans Health Administration
Fort Harrison, MT
- $82,571 to $147,191 USD / year
…team, and executes position responsibilities that demonstrates leadership, learning from experience, and systematically evaluates current practice. They demonstrate proficiency of content…
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STAFF ACTION CONTROL SPECIALIST
U.S. Northern Command
Peterson AFB, CO
- $76,650 to $119,434 USD / year
…Designated Position (TDP) under the Air Force Civilian Drug Testing Program. As a mandatory requirement for employment in this TDP, the incumbent is (A) to refrain from use of illegal drugs…
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VH
Registered Nurse (Women's Health Nurse Manager)
Veterans Health Administration
Fort Harrison, MT
- $95,200 to $167,429 USD / year
Execute position responsibilities that demonstrates leadership, experience, and creative approaches to the management of program aspects.
Added 1 min ago
Food Service - Jr Sous Chef
SSA Group
Asheboro, NC
Proven leadership skills with an understanding of the importance of team building/development, while fostering partnerships with other branch managers.
Added 3 mins ago
US
Plans and Operations Officer
United States Army Installation Management Command
Fort Leonard Wood, MO
- $125,776 to $163,514 USD / year
…synthesize all directorate and special staff inputs to the development of garrison plans. | Develop integrated and coordinated plans to accommodate units or activities moving into or out of…
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VH
Registered Nurse - Vascular Access
Veterans Health Administration
Portland, OR
- $96,237 to $161,801 USD / year
Demonstrates leadership in delivering and improving holistic care through collaborative strategies with others.
Added 3 mins ago
CA
Information Technology Specialist (INFOSEC)
Customs and Border Protection
Atlanta, GA · Miami, FL · Swanton, VT · Ashburn, VA · Los Angeles, CA · Blaine, WA · San Francisco, CA · Chicago, IL · Nogales, AZ · Honolulu, HI · Buffalo, NY · Laredo, TX · Houston, TX · El Paso, TX
- $89,508 to $116,362 USD / year
This position is located in the Office of Laboratories and Scientific Services (LSS) within the Operations Support Office (OS), United States Customs and Border Protection (CBP), United…
Added 3 mins ago
NC
Executive Director Northeast District
National Cemetery Administration
Philadelphia, PA
- $151,661 to $228,000 USD / year
Provides leadership in the following areas: systems and business management; strategic planning; contract administration; project management; quality assessment and improvement; performance…
Added 3 mins ago
CA
Supervisory Management and Program Analyst
Citizenship and Immigration Services
Camp Springs, MD
- $169,279 to $197,200 USD / year
Serve as the second line supervisor within the USCIS CFO Chief of Staff and advises COS and agency leadership and external agency points of contact to USCIS on all aspects of financial…
Added 3 mins ago
Cybersecurity Engineer
Visa U.S.A. Inc.
Austin, TX
Track IAM findings and exceptions through to closure, and report status and metrics to IAM leadership.
Added 6 mins ago
DO
INTELLIGENCE SPECIALIST
Department of the Air Force
Langley AFB, VA
- $150,144 to $195,190 USD / year
The primary purpose of this position is to advise ACC/A2 Intelligence Tradecraft Division leadership, staff, and subordinate units on intelligence analysis, targeting, collection, and other…
Added 6 mins ago
VH
Registered Nurse - Assistant Manager (Mental Health)
Veterans Health Administration
East Orange, NJ
- $99,128 to $166,495 USD / year
The Registered Nurse (RN) - Assistant Nurse Manager (ANM) partners with the Nurse Manager to provide leadership and operational oversight for the 24/7 operations of the unit, promoting…
Added 6 mins ago
VH
Supervisory Public Affairs Specialist
Veterans Health Administration
Atlanta, GA
- $112,556 to $146,325 USD / year
…understanding among audiences with varying levels of literacy; advising leadership on the development of communication plans and strategies and delivering clear, persuasive oral…
Added 6 mins ago
CA
Supervisory Budget Analyst
Customs and Border Protection
Aliso Viejo, CA · Washington, DC · Indianapolis, IN
- $125,776 to $163,514 USD / year
Integrates program planning, budget planning, and budget execution to support operations.
Added 6 mins ago
VH
Registered Nurse - Vascular Access (Intermittent)
Veterans Health Administration
Portland, OR
- $96,237 to $161,801 USD / year
Demonstrates leadership in delivering and improving holistic care through collaborative strategies with others.
Added 6 mins ago
OA
Federal Project Director
Other Agencies and Independent Organizations
Upton, NY
- $148,222 to $197,200 USD / year
The Brookhaven Site Office in Upton, New York. BNL is one of ten Office of Science Laboratories and is a multi-program laboratory with a primary mission on delivering breakthrough science…
Added 6 mins ago
OA
Federal Project Director
Other Agencies and Independent Organizations
Upton, NY
- $148,222 to $197,200 USD / year
The Brookhaven Site Office in Upton, New York. BNL is one of ten Office of Science Laboratories and is a multi-program laboratory with a primary mission on delivering breakthrough science…
Added 8 mins ago
FE
Emergency Management Specialist
Federal Emergency Management Agency
Washington, DC
- $102,415 to $133,142 USD / year
Â· Preparing analytical products, briefings, and decision-support materials to support program operations and leadership decision-making.
Added 8 mins ago
VH
Registered Nurse
Veterans Health Administration
Goldsboro, NC
- $87,200 to $145,373 USD / year
…Nurse (RN) executes position responsibilities that demonstrate leadership, experience, and creative approaches to management of complex primary care. This nurse provides sex-specific direct…
Added 8 mins ago
US
MARITIME OPERATIONS CENTER TRAINING ANALYST (IAMD)
United States Fleet Forces Command
Naval Base, Norfolk, VA
- $127,646 to $165,945 USD / year
You will serve as a Maritime Operations Center Training Analyst (IAMD) in the Training, Exercises, and Wargaming (N7) Department, Maritime Operations Center (MOC) Training and Exercise…

Anuvu

Service Manager

Houston, TX, United States

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Job details

Experience: 7+ years of technical services experience in the airline, in-flight entertainment, avionics, IT, communications service provider, or related industries.
Posting language: English
Posted: Nov 9, 2026

Original job description

About Anuvu

For over a decade, our clients in aviation and maritime have used our technology-driven products and services to keep their passengers entertained and connected to the things they love, from anywhere in the world. Brands such as Southwest Airlines, Norwegian Cruise Lines, Cathay Pacific and Celebrity Cruises have trusted us to provide solutions from high-speed broadband internet to movies, television and games.

Our team of global experts take pride in providing clients what they need today while creating a strategic road map for tomorrow through reliable, scalable, and affordable content and connectivity solutions designed to meet the ever-changing technology needs of our clients' passengers and guests.

Be Part of the Movement

Anuvu is embarking on a new chapter with a new story to tell. As one of the leading providers of high-speed connectivity and entertainment solutions for worldwide mobility markets, we deliver what customers need today, while remaining flexible and future-focused.

Role Summary

The Service Manager ensures post-contract success of Anuvu’s in-flight connectivity (IFC) programs by owning all technical service obligations and strengthening Anuvu’s relationships and influence with the airline and program partners. As Anuvu’s lead technical contact for the client, you will build and maintain a successful, long-term partnership.

Location: Istanbul, Turkey

Remote Options: Onsite role (Clients office)

What You’ll Be Doing

Serve as the airline’s single point of contact for all technical matters, including operations and maintenance support, product support, technical training, reporting, network support, portal management, IFE content loading, upgrades and enhancements, logistics, software integration, passenger billing, aircraft modifications, and program planning.
Identify, report, and where possible resolve technical and performance issues with the customer’s IFC equipment and service, surfacing improvements before problems arise.
Continuously analyze system and service performance against KPIs (and beyond), and deliver operational, performance, and usage reports to Anuvu leadership and the customer to drive improvement.
Manage and report on committed service levels, and lead efforts to improve them.
Align internal and external resources, including Engineering, Supply Chain, Network Operations Center, Aviation Service Center, and Product Management, to deliver timely, high-quality contract fulfilment.
Work closely with the Program Manager, Account Manager, and airline staff during installation phases.
Build Anuvu’s influence with the client and program partners, identify opportunities to increase sales of Anuvu products and services, and propose profitability and operational improvements.
Partner with the Account Manager, who leads the account and owns day-to-day business, legal, and strategic coordination, to ensure 360-degree customer satisfaction and strong relationships.

Expectations

Ensure timely, efficient installation, activation, and operation of solutions.
Build productive relationships with customer representatives across all functional areas, balancing customer and company interests with maturity.
Keep communications between Anuvu and the customer timely, clear, and complete.
Schedule and synchronize program requirements and ensure they are completed on time.
Collaborate with engineering, sales, marketing, product development, and Anuvu, client, and partner personnel to deliver profitable new services and capabilities.
Participate actively in joint business reviews with the customer.
Provide periodic and ad hoc reports on the partnership’s business.
Support new bids and partnerships with program insight, and help prospect and sell to new connectivity customers.

What We’re Looking For

7+ years of technical services experience in the airline, in-flight entertainment, avionics, IT, communications service provider, or related industries.
Proven track record managing aviation and avionics support programs for commercial passenger airlines.
Expertise in building and managing executive and technical relationships.
Bachelor’s degree in a technical field, or equivalent aviation industry experience.
Strong program and project management skills.
Strong critical thinking, analytical, and planning skills.
Proficiency in Microsoft Excel, Word, PowerPoint, and Project.
Business-level fluency in Turkish and English (reading, writing, speaking, presenting, negotiating).
Fluency in Turkish language and business practices.
Legal right to work in Turkey, certifiable for entry into the United States.
A supportive, collaborative mindset.
Multicultural work experience and experience with Boeing or Airbus programs would be an advantage.

This Might Be the Right Place if You….

Are a team fit; can help advance ourglobal, inclusive culture
Are self-starter who likes to roll up your sleeves and take initiativewith minimal direction
Can think about tomorrow, while getting your work done today
Are a collaborative teamplayer; primary audience will be internal teams
Are curious and open to learning and finding new solutions
Are able to provide and accept feedback in a constructive manner
Are organized, have strong communication skills, and do whatever it takes to get things done

The Benefits of Working Here

A career with Anuvu is a unique opportunity to grow your knowledge and skills within a casual culture that thrives on collaboration and innovation. In addition to a providing an outstanding work environment, we offer competitive benefits including paid time off, disability and life insurance, flexible scheduling, employee assistance, and more!

Advanced | Agile | Applied

Anuvu is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Let Innovation Move You.

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Skills

Reporting
Logistics
Leadership
Supply chain management
Sales
Customer service
Project management
Critical thinking
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Accept constructive criticism
Communication skills

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